Flora Rehab & Health Care Center

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  • Interior

    A stylish interior scene featuring a mirror above a decorated table with a lamp and wall sconces.

  • Decor

    A hallway interior featuring a wooden table with a red lamp, flanked by wall sconces and a mirror above.

  • Building

    A healthcare center building with a prominent sign.

  • Bedroom

    A cozy bedroom featuring a neatly made bed and personal photographs displayed on the wall.

  • Landscaping

    Exterior view of the Flora Healthcare Center, showcasing its welcoming entrance and surrounding greenery.

  • Entrance

    A building entrance with glass doors and surrounding greenery.

Flora Rehab & Health Care Center

232 Given Street, Flora, IL 62839

For more information about senior living options: (844) 490-3973

4 from 20 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Flora Rehab & Health Care Center

Pros

  • pro The staff at Flora Rehabilitation & Health Care Center were kind and attentive to residents' needs and demonstrated compassion.
  • pro The facility was clean and welcoming, helping residents make friends during their stay.
  • pro Hailey, the director, was praised as great to work with.
  • pro The reviewer would definitely choose Flora Rehab again and would highly recommend the center.
  • pro Flora Rehab has very caring team members who provide great care.
  • pro The staff delivered excellent care, with good food and friendly service.
  • pro The dietary department is top notch and goes above and beyond to ensure residents have great meals.
  • pro At every level, the staff offered substantial support, answered questions, and were honest when they didn't know something, making difficult times more comfortable.

Cons

  • pro The reviewer alleged that the staff director was very rude and that adult services were called on people trying to follow their loved one's wishes.
  • pro The reviewer alleged that staff stole money and denied receiving payments.
  • pro The reviewer claimed that power of attorney papers were not honored and were considered worthless to work with.
  • pro The reviewer criticized moving a dementia patient from the dementia unit to a regular unit.
  • pro The reviewer threatened to file a personal lawsuit and said they would not tolerate rudeness.
  • pro The reviewer stated that staff treated loved ones like animals.
  • pro The reviewer described neglect, including dehydration and a patient found incoherent in soiled clothing.

Review

Flora Rehabilitation & Health Care Center emerges in these accounts as a place where care and compassion are clearly felt by some residents and their families, even as other voices describe a very different reality. Across multiple reviews, the staff are named with warmth and gratitude, and the day-to-day atmosphere of the facility is painted with both praise and alarm. Several reviewers point to the importance of personal connections made with individual nurses and aides, listing a number of names that made an impression: Kendra, Candy, Rachel, Elaine, and another nurse whose name isn't remembered, along with Cathy, Brie, Lydia, Megan, Peggy, Taylor, Claire, and Tammy. The message is consistent on one front: there were many nurse assistants who delivered attentive care that did not go unnoticed by families.

The most favorable accounts center on a sense that Flora Rehab can be a supportive and empowering environment for rehabilitation. One reviewer describes the stay of a loved one who needed physical therapy as a powerful positive experience. They noted the staff's kindness and attentiveness to the patient's needs, the cleanliness and welcoming feel of the facility, and the social connections formed - so much so that the patient made many friends and even said a heartfelt goodbye to staff before leaving. The reviewer extends a big thank you to the nurses and all staff, emphasizing that the center proved to be an amazing place for rehab. They highlight that calls were answered promptly, power-of-attorney documents were respected, and they were kept informed about anything that came up during the stay. Hailey, identified as the director, is singled out for praise as someone who was great to work with, and there's a clear willingness to recommend Flora Rehab and to choose the center again in the future.

Other positive threads emphasize the quality of care across different care teams. The dietary department is repeatedly acknowledged for its contribution to the residents' well-being, with comments about great food and staff who go above and beyond to ensure residents have enjoyable meals. Several reviews affirm that the overall care was excellent and that both RNs and CNAs showed genuine care and attentiveness to residents' needs. The sense across these notes is that the facility can function as a well-coordinated team effort - administration, nursing, dietary staff, and activities teams working together to support a patient's recovery and comfort. One reviewer even calls out the entire staff for continuing honesty and support through challenging moments, recognizing the willingness to answer questions and the transparency when certain information isn't readily available, which they describe as a sign of real integrity.

Yet the picture is not uniformly positive. A substantial portion of the feedback contains sharp criticisms that challenge the facility's handling of care, communication, and governance. One reviewer expresses an extreme dissatisfaction, stating that the experience is the worst they have ever encountered and describing a cascade of failures: rude administration, interactions with adult services deemed abusive, accusations of financial theft, and a failure to honor power-of-attorney documents. They recount moving a loved one from a dementia unit to a regular area and threaten litigation, arguing that staff treated loved ones poorly and even posted pictures on social media that violated privacy or safety standards. The sense conveyed is that, for this reviewer, the center's leadership and policies created an environment of fear and negligence rather than safety and trust. The tone is unequivocal and accusatory, emphasizing a breakdown in communication, accountability, and respect for the patient and the family's legal rights.

Other comments echo these concerns with particularity about administration and communication gaps. Some reviewers accuse the administration of a lack of compassion, suggesting they would not want a family member to be cared for at the center. There are specific stories of patients not being contacted about doctors' appointments and test results, despite the family being listed as the primary point of contact via POA. One reviewer recounts a distressing incident where the patient's mother was found in distressful conditions, and the reviewer frames the experience as an example of neglect and poor oversight that led to subsequent medical deterioration. In these accounts, the problem appears to lie not with individual nurses or aides but with systemic issues within management, communication protocols, and accountability.

Still other comments present a more mixed or conditional assessment. Some reviewers reiterate positive sentiments even as they acknowledge concerns about the facility. They praise the care provided by CNAs and RNs, who they say tended to patients with gentleness and diligence, and they acknowledge that the residents ate well and were well cared for on some shifts. These voices sometimes contrast their own positive experiences with the negative ones voiced by others, suggesting that patient experiences can vary widely depending on staff on duty, the specifics of a given day, and perhaps the degree of attention a resident receives from the broader team. A few reviews attack the idea of "no compassion" by pointing to moments when staff were supportive and patient, even if they ultimately had concerns about other aspects of administration or policy.

Taken together, the collection of reviews presents Flora Rehabilitation & Health Care Center as a place of dual realities. On one hand, there are numerous accounts of compassionate, attentive care delivered by individual nurses, aides, and dietary staff, with entries naming many staff by name and crediting them with making rehab meaningful, encouraging, and even life-affirming for patients and families. On the other hand, there are strongly worded complaints about administration, communication, and accountability, with allegations of neglect, improper handling of power-of-attorney, financial disputes, and privacy issues. The existence of both kinds of experiences suggests a facility where the quality of care can be highly dependent on the leadership, coordination, and daily staffing, as well as on the specific people involved in a given patient's care.

For readers and potential visitors, these reviews collectively invite careful consideration. There are certainly positive testimonials about kindness, cleanliness, effective rehabilitation, and staff responsiveness, especially when dedicated staff like Hailey, the director, are involved, and when families feel heard and included in care decisions. Simultaneously, the negative accounts serve as a cautionary note about the importance of transparent communication, consistent POA adherence, and vigilant oversight of patient safety and privacy. The recurring thread is that Flora Rehab embodies a spectrum of experiences, where many patients benefit from genuinely compassionate care, while others encounter administrative and systemic challenges that can profoundly affect their confidence and satisfaction.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Flora Rehab & Health Care Center in Flora, IL is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each unit for entertainment purposes.

Residents have access to community-operated transportation for outings and appointments, as well as a computer center to stay connected with loved ones. A spacious dining room is provided for restaurant-style dining experiences, and meal preparation and service are offered for those who need assistance.

Fitness enthusiasts will appreciate the fitness room equipped with various exercise equipment. Additionally, there is a gaming room for recreational activities and a small library for book lovers. Outdoor spaces such as gardens offer opportunities to enjoy fresh air and nature.

Housekeeping services help keep residences clean and tidy, while move-in coordination makes the transition process smooth. Private bathrooms provide convenience and privacy, and telephone access allows residents to easily communicate with family and friends. Wi-Fi/high-speed internet ensures connectivity with the digital world.

The care services at Flora Rehab & Health Care Center are comprehensive, ensuring 24-hour call system availability for emergencies, as well as round-the-clock supervision. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers.

For individuals with specific dietary needs or restrictions, special dietary options are available including diabetes diets. Medication management helps residents stay on track with their medications, while a mental wellness program promotes emotional well-being.

Transportation arrangements can be made for non-medical purposes as well as doctors' appointments. In terms of dining preferences, the community accommodates special dietary restrictions.

A variety of activities are offered to engage residents including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to foster social interaction.

Flora Rehab & Health Care Center is conveniently located near cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.

Overall, this assisted living community provides a comfortable and supportive environment for seniors seeking assistance with daily activities while enjoying a range of amenities and engaging activities.

Nearby Places of Interest

Restaurants

  • McDonald's (0.1 miles)
  • Subway (0.1 miles)
  • Taco Bell (0.3 miles)
  • Tasty Treats (0.5 miles)
  • NMN Club (0.7 miles)
  • No More Nicotine (0.7 miles)
  • Anthony's (0.8 miles)

Pharmacies

  • CVS Speciality (0.1 miles)
  • CVS Pharmacy (0.1 miles)

Places of Worship

  • First Church of God (0.1 miles)
  • Faith Lutheran Church (0.3 miles)
  • St Stephen Parish (0.3 miles)
  • Assembly of God (0.4 miles)
  • St Stephens Catholic Church (0.4 miles)
  • Southern Baptist Convention (0.5 miles)
  • First Christian Church (0.6 miles)

Physicians

  • Hettiger Eye Care Center (0.7 miles)
  • Clay Medical Center (0.8 miles)
  • Louisville Medical Clinic (6.5 miles)
  • Core Physician Resources (21.6 miles)
  • Southern Illinois Primary Care Associates PC (21.6 miles)

Parks

  • Charley Brown Park (0.8 miles)
  • Little Toot Railroad (2.7 miles)
  • Louisville Ball Fields (6 miles)
  • Sam Dale Conservation Area (10.8 miles)
  • Sam Dale Lake Ranger & Camper (11.2 miles)
  • Edgewood Park (19.3 miles)
  • Newton Lake Conservation Area (19.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.9 miles)
  • U-Haul Neighborhood Dealer (1 miles)
  • Fatheree Taxidermy (14.6 miles)
  • U-Haul Neighborhood Dealer (21.4 miles)
  • U-Haul Neighborhood Dealer (21.5 miles)
  • Ryno Racing (21.5 miles)
  • U-Haul (21.6 miles)

Cafes

  • Tasty Treats (1 miles)

Hospitals

  • Clay County Hospital (1 miles)
  • Fairfield Memorial Hospital (21.5 miles)

Frequently Asked Questions

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