420 North Worthey, Flora, IL 62839
For more information about senior living options: (844) 490-3973
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The owner will not call back to answer questions. The reviewer notes the stay was 10 days or less, paid for a month, with no money back. Mike finally called back after a week, but he cursed the reviewer out and told them to stop calling before a refund could be discussed. Mike is very rude. The place won't take anyone there. The front-desk woman was very rude to a resident. The service is way too costly.Burge House in Flora, Illinois is best suited for a resident who can tolerate uneven administrative responsiveness and a premium price for a setting that may deliver modest daily comfort rather than consistently proactive care. The prevailing feedback suggests a small operation that can feel personal in small moments, but with management gaps that undercut confidence. Some residents do report positive impressions of the environment or interactions that do align with expectations, yet these pockets of satisfaction do not erase the pattern of frustration that runs through the reviews. In short, this is a community where ambiance and proximity may shine, but where questions about accountability and value frequently surface.
Families evaluating Burge House should explicitly consider alternatives if reliable communication, transparent billing, and respectful client service are non-negotiables. The price point is repeatedly described as steep for the level of service observed, especially for short stays or short-term transitions. If the need is for prompt answers, clear refunds, and a consistent, courteous point of contact, this community is unlikely to deliver. The combination of unreturned calls and brusque exchanges casts a long shadow over the financials, making it difficult to view the offer as a sound, risk- adjusted decision. Those who insist on proactive hands-on administration may find better fit elsewhere.
The visible pros appear to hinge on a smaller, potentially quieter living environment and moments of personal attention when interactions go smoothly. There are indications that some reviews reflect genuine satisfaction, suggesting that when expectations line up with what is delivered, residents can feel respected and comfortable. Yet these perceived advantages are overwhelmed by the core drawbacks - the high cost, the inconsistent responsiveness, and the reported rude attitudes from staff and leadership. Without a clear, reliable path to fair billing and respectful treatment, the small positives lose enough traction to swing the overall value judgment toward alternatives.
Practically, families should approach Burge House with a rigorous due-diligence checklist. Demand concrete, written policies on what the monthly rate covers, how long-term care or services are scaled, and the exact refund process if a discharge happens before the month is complete. Seek a direct conversation with the administrator to hear a real-time plan for communication, escalation of concerns, and accountability. Request a tour that includes interaction with actual staff during routine shifts and observe how questions are handled. Gather recent resident references and verify consistency in experience. These steps help separate surface appeal from durable reliability.
Key questions to anchor the decision include: What exactly is included in the stated monthly rate, and what costs are billed separately? What is the official refund policy and typical turnaround for processing a refund if services are not delivered as promised? How quickly are concerns addressed, and who is the point person for ongoing issues? What are the staffing ratios by shift, and how does the front desk handle resident or family inquiries? Are there recent resident testimonials you can contact, and can staff provide documented examples of care-related problem resolution? Answers to these questions illuminate whether the perceived benefits can withstand the realities highlighted by current families.
Bottom line: Burge House is not a default choice for families seeking reliable, predictable care, transparent pricing, and consistently courteous service. It may appeal to a subset of residents who value a smaller, intimate setting and who are prepared to navigate administrative gaps without letting them erode confidence. For most families, however, alternatives that offer clearer billing, more responsive management, and stronger customer-service standards will deliver greater peace of mind and a more predictable experience. In making a decision, the emphasis should be on verifiable commitments, not hopeful impressions, and on choosing a community that can consistently translate care needs into timely, respectful action.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Burge House in Flora, IL is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Housekeeping services ensure that the living spaces are clean and well-maintained.
Residents have access to indoor common areas where they can socialize and engage in various activities. Outdoor spaces including a garden provide opportunities for relaxation and enjoyment of nature. Move-in coordination is provided to make the transition into Burge House as smooth as possible.
Care services at Burge House include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Specialized diabetic care and diabetes diet options are available. Medication management and transportation arrangement for medical appointments offer convenience and peace of mind.
Meals are provided at Burge House, with special dietary restrictions taken into consideration to accommodate individual needs. Community-sponsored activities and scheduled daily activities keep residents engaged and active. Devotional activities offsite allow residents to maintain their spiritual practices.
In terms of location, Burge House is conveniently situated near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and a hospital. This ensures that residents have easy access to essential services in the surrounding area.
Overall, Burge House provides a comfortable assisted living community where residents can enjoy a range of amenities and care services tailored to their specific needs while fostering a sense of independence and community engagement.
Burge House is located at 420 North Worthey, Flora, IL 62839 in Clay County, Illinois
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