Fair Havens Christian Village
Save1790 South Fairview Avenue, Decatur, IL 62521
For more information about senior living options: (844) 490-3973
Fair Havens Christian Village offers competitive pricing for its accommodations compared to both Macon County and the broader state of Illinois. For instance, a studio at Fair Havens is priced at $1,984, significantly lower than the county average of $3,036 and even more so compared to the state average of $4,028. Similarly, the one-bedroom unit at Fair Havens costs $2,609, which is slightly more than the county's figure of $2,823 but still considerably below the state's average of $3,527. The two-bedroom option at Fair Havens is priced at $3,299; while this is higher than the county's price of $3,649, it remains more affordable than the state's typical cost of $4,208. Overall, residents can expect fair and reasonable monthly rates that provide quality living arrangements without straining their budgets excessively.
| Floor plans | Fair Havens Christian Village | Macon County | Illinois |
|---|---|---|---|
| Studio | $1,984 | $3,036 | $4,028 |
| 1 Bedroom | $2,609 | $2,823 | $3,527 |
| 2 Bedrooms | $3,299 | $3,649 | $4,208 |
Reana Renfro is praised for guiding the transition into the nursing home and is described as amazing and very helpful. The staff treat residents like family, making them feel loved and respected. Jen Banks is appreciated for addressing concerns and earning trust with families. Jessika, the HR Director, regularly checks in with residents, making them feel special. The therapy and restorative departments are engaging and provide activities, exercises, and laughter. The food is amazing and flavorful, and dietary needs are catered to. The staff, including nurses, CNAs, therapists, maintenance, and drivers, are friendly, caring, and attentive to every need. Fair Havens is described as a hidden gem with exceptional care and a compassionate, dedicated team.
The facility is described as dirty, with a strong urine odor, and staff are rude and unprofessional. The management is described as horrible, unresponsive, and primarily motivated by money. There are reports of neglect, with residents not receiving timely care or responses to calls, including hospice patients left unattended. Clothes have been stolen or not returned despite names on them. The facility is accused of frequent HIPAA and OSHA violations, with questions raised about the administrator's license. An administrator is accused of forcibly removing a resident, snatching a fork from her mouth, and ejecting her from the building. The facility is described as unsafe and not trustworthy, with some reviewers saying it should be shut down and investigated.Fair Havens Senior Living sits at the center of a wide range of experiences, from life-affirming care and deeply personal connections to troubling episodes that shake a family's trust. Across the many voices gathered here, the common thread is that this is a place where people come looking for safety, dignity, and relief for their loved ones, and where staff can make a profound difference in a resident's daily life. The narratives, taken together, paint a complex portrait of a facility that has earned affectionate praise from families and caregivers while also facing serious criticism about management, safety, and responsiveness.
Several reviewers highlight the strengths that often matter most to families during transitions and recoveries. The admissions process is repeatedly described as compassionate and thorough, with Reana Renfro, noted as an admissions nurse, singled out for her conscientious attention to every detail and for guiding families through the sometimes overwhelming Medicaid and transition processes. One account describes Reana as someone who "makes sure that all the Ts are crossed" and who ensures families know exactly what to expect as their loved ones move into the nursing home. In many of these stories, the initial days feel secure because of the hands-on, informative approach that reassures everyone during a stressful period.
Once residents settle in, the praise continues for the level of daily care and the culture among the staff. Several families report that their loved ones receive attentive, timely care from CNAs, nurses, and therapists, with quick responses to concerns and consistent assessments. One reviewer describes a rapid and comprehensive evaluation by the facility's medical team upon arrival, followed by daily vitals and ongoing therapy - elements that stood in stark contrast to experiences at other facilities. The restorative department is highlighted as engaging residents with group exercises, activities, and a sense of humor that helps keep spirits up. The culinary staff and activities coordinators also receive high marks for creating an environment that feels both nourishing and lively, with comments about flavorful meals and opportunities for meaningful daily engagement.
Perhaps most striking is the way families describe the human connections that form over time. In multiple narratives, staff members are remembered by name for the positive impact they had on a resident's life, from therapists who teased with a resident in lighthearted moments to nurses who advocated for continued care and compassionate interactions. The stories portray a facility where the sense of family extends to residents and their kin, with staff who seem to know residents well enough to anticipate their needs and preferences. One family shares that their grandfather was treated "like family," with HR staff consistently asking for feedback and making the resident feel seen and valued. In another heartfelt update, a family member recounts the moment their father's skin cancer was identified by a staff doctor, followed by a coordinated plan to get him to necessary appointments - an example of the collaborative care families hope for.
The most emotionally resonant updates come from a long-term commitment to Fair Havens. A family member who placed their father in February recounts a transformation in care that surpassed what they experienced elsewhere: more hands-on attention in a single day than in an entire week elsewhere, prompt maintenance support, and a team that worked together to ensure comfort and continuity. Even a written update notes that their father, though he eventually passed away, was treated with kindness, respect, and a sense of humor that delighted his caregivers. These testimonials speak to a facility that can deliver moments of genuine compassion under challenging circumstances, reinforcing why families might feel confident in the place during certain chapters of a loved one's journey.
Alongside these positive experiences, there is a chorus of concerns that cannot be ignored. A disturbing incident is described in granular, alarming terms: a woman of color was forcibly removed from the facility, with belongings discarded into the hallway, and an administrator allegedly snatching a resident's fork while she was eating and chasing her through the building. The reviewer frames this as a deeply unacceptable and inhumane moment, a stark contrast to the values many families associate with Fair Havens. Such an account raises urgent questions about how emergencies are managed, the treatment of residents during distressing transitions, and the safety protocols in place for both residents and staff.
Other reviewers voice frustration with perceived lapses in accountability and responsiveness. Complaints include a lack of timely communication from management, tales of rooms not being properly attended to, and allegations that issues between staff and leadership create a tense climate that undermines trust. Some reviewers describe odors, cleanliness issues, and a perception that money-driven priorities overshadow a resident-centered approach. There are accounts of belongings going missing or being mishandled, and a few express skepticism about the integrity of administrative processes and licensing concerns. The language used is forceful and personal, underscoring the emotional stakes of choosing a place where a family's past and future care intersect daily.
The negativity is not monolithic, but it is persistent enough to suggest that a subset of residents and families has experienced genuine safety and quality-of-care concerns. Some reviews criticize the facility in strong terms - calling it a "dump," noting poor communication, or alleging violations of HIPAA and OSHA standards. Others question the reliability of certain staff and leadership roles, including claims about administrative licensure and ongoing management transitions. In a few accounts, even those with otherwise positive impressions acknowledge nagging questions about the consistency of care, the speed of responses to emergencies, and the overall atmosphere in the building.
Taken together, the collection of reviews reveals a facility that is deeply personal to many families: a place where care has saved or improved lives in visible, tangible ways, and a place where serious issues have caused real fear and mistrust. The most compelling pattern is not a simple verdict but a spectrum: compassionate, dedicated individuals who create moments of healing and comfort, set against scenes that raise concerns about oversight, safety protocols, and the alignment of leadership with a resident-centered mission. It's clear that Fair Havens Senior Living is a community of care in progress, with powerful stories that both validate and challenge the institution's ability to consistently meet the highest standards of dignity, safety, and responsive service for all residents.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fair Havens Christian Village in Decatur, IL is an assisted living community that offers a range of amenities and care services to ensure residents have a comfortable and fulfilling lifestyle.
The community provides various amenities to cater to the needs and preferences of its residents. There is a beauty salon where residents can get pampered and feel their best. They can also enjoy their favorite TV shows or movies with the Cable or satellite TV service provided. For transportation needs, there is community-operated transportation available, as well as transportation arrangement for non-medical purposes.
Residents can stay connected and engaged with the computer center and Wi-Fi/high-speed internet access provided. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the community's staff. For those who prefer to cook their own meals, there is a kitchenette available in each unit.
To promote physical wellness, there is a fitness room where residents can engage in exercise programs. There is also an outdoor space, garden, and gaming room for recreational activities. For relaxation and leisure, there is a small library available.
Housekeeping services ensure that the living spaces are clean and tidy at all times. Move-in coordination assistance is provided to make the transition into the community smooth and hassle-free.
In terms of care services, Fair Havens Christian Village has 24-hour call system and supervision to ensure that residents receive prompt assistance whenever needed. Staff members are trained to provide activities of daily living assistance such as bathing, dressing, and transfers. Assistance with medication management and diabetic diets are also offered.
The community places importance on mental wellness through their mental wellness program. Special dietary restrictions can be accommodated to meet individual needs.
In terms of nearby amenities, Fair Havens Christian Village has cafes, parks, pharmacies, physicians' offices, restaurants, transportation options like buses/taxis/ride-sharing services all within close proximity. Places of worship for different denominations can also be found nearby, as well as hospitals for medical emergencies.
Overall, Fair Havens Christian Village provides a comprehensive assisted living experience with a range of amenities and care services to ensure the comfort and well-being of its residents.
Fair Havens Christian Village offers competitive pricing for its accommodations compared to both Macon County and the broader state of Illinois. For instance, a studio at Fair Havens is priced at $1,984, significantly lower than the county average of $3,036 and even more so compared to the state average of $4,028. Similarly, the one-bedroom unit at Fair Havens costs $2,609, which is slightly more than the county's figure of $2,823 but still considerably below the state's average of $3,527. The two-bedroom option at Fair Havens is priced at $3,299; while this is higher than the county's price of $3,649, it remains more affordable than the state's typical cost of $4,208. Overall, residents can expect fair and reasonable monthly rates that provide quality living arrangements without straining their budgets excessively.
Fair Havens Christian Village is located at 1790 South Fairview Avenue, Decatur, IL 62521 in Macon County, Illinois
Fair Havens Christian Village on seniors.fyi includes 7 photos including images showing landscaping, nature, outdoors, water, dining, clouds, grass, television, and more.
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Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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