1190 East 2900 North Road, Clifton, IL 60927
For more information about senior living options: (844) 490-3973
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The administrator personally greeted families on arrival, creating a welcoming impression. The facility is clean, inviting, and well cared for, with welcoming staff. Residents report being treated well, with good meals and attentive care. The staff are caring, compassionate, and professional in every interaction. Residents make friends, participate in activities, and feel safe and comfortable. Kaitlynn, the Social Services Director and Community Liaison, is knowledgeable, empathetic, and a joy to collaborate with. The admission director Kaitlyn assists with a kind, responsive process. Arcadia Care offers a strong therapy program with compassionate staff and many residents returning home after therapy. The care team works well together and communicates effectively to meet residents' needs. Christine, the receptionist, provides consistently positive experiences.
They described the facility as a joke. They claimed the mother slept in soiled mattresses and her new clothes were stolen. Staff reportedly found her on the floor during a seizure and laughed. They stated there was a lack of compassion from the administration. They said the food was no longer nutritious or appealing, with one instance described as looking like dog food. They noted a new director who did not listen to residents' feedback. Since Arcadia Care took over, the facility had steadily gone downhill. They would not recommend Arcadia Care to anyone.Across the reviews, two different facilities emerge with a shared reputation for care and community, but with very uneven experiences that swing from glowing praise to troubling concerns. The sentiments cover a broad spectrum - from heartfelt gratitude and admiration for compassionate staff and effective rehabilitation to serious warnings about neglect, food quality, and administrative shortcomings. Taken together, they sketch a picture of two care environments where the human element - the dedication of staff, the responsiveness of administrators, and the quality of meals and safety practices - often determines whether a family feels reassured or distressed.
Several families describe La Bella as a place that welcomed them with warmth and kept their loved ones engaged in meaningful ways. One reviewer begins with a deeply troubling memory - soiled mattresses, a theft of new clothes delivered for Mom, and the frightening moment when a seizure left her on the floor, with staff reportedly unsure how long she'd been there and, in one account, laughing. It's a stark counterpoint to the otherwise common thread that follows: early days at La Bella can be genuinely reassuring. Administrators personally greet new arrivals, the facilities are described as clean and inviting, and staff are consistently described as welcoming. In the early weeks, families report that Mom is cared for well, the food is good, and she is settling into a routine that includes activities and socializing. Updates over a month suggest that Mom has grown comfortable, made friends, and become part of the facility's activity calendar, with caregivers noted for keeping her safe and warm. Those who revisit the place after the initial move frequently emphasize the importance of the personal touch from leadership and staff in building trust.
The positive sentiment about La Bella of Clifton extends beyond personal anecdotes to professional respect from colleagues who work with the facility. One reviewer, who has collaborated with La Bella in placing residents into both short- and long-term care, commends the staff's dedication to high-quality patient care, noting visible compassion and professionalism in every interaction. This perspective highlights a culture of teamwork and reliability that resonates with families seeking reassurance that their loved ones are in capable hands. A particular highlight is the social services director and community liaison, Kaitlynn (spelled Kaitlynn or Kaitlyn in various mentions), who is repeatedly praised as knowledgeable, empathetic, and passionately devoted to serving residents and their families. The impression is that Kaitlynn's leadership and the broader team's efforts contribute to La Bella's standing as a preferred option in the community.
As with many long-term care narratives, there are contrasting voices that point to areas for improvement. One family, whose mom has been at the facility for more than a year, voices serious concerns about food quality and consistency. They report meals that "looked questionable" and, at one point, their mom describing a dish as looking like dog food. The aide's nervous laugh when asked about the meal and the lack of reassurance offered to the resident contribute to a perception that residents' feedback isn't listened to promptly or effectively. The reviewer also notes a new director who, in their view, does not seem receptive to feedback from residents. This thread serves as a reminder that even facilities with many strengths can struggle with communication and menu planning, underscoring how essential it is for staff to engage transparently with residents and families about daily meals and dining experiences.
Beyond La Bella, Arcadia Care figures prominently in these reviews, presenting its own mixed portrait. A nurse from Kalamazoo who volunteered there for staffing shortages speaks highly of the collaborative atmosphere: "All employees work well together," "the residents here have kind things to say about the staff," and there have been no notable issues at this time. This perspective emphasizes a cohesive team culture and positive resident attitudes as indicators of good care. In contrast, other reviewers describe a decline since Arcadia Care took over in November 2020. One person complains that the facility's administration has grown less compassionate and that nutrition has suffered - food is no longer nutritious or appealing, and even the outdoor spaces have fallen into disrepair. The sentiment conveyed is that administrative priorities shifted in a way that dampened the warm, resident-centered atmosphere previously present, suggesting that changes in leadership can significantly impact daily life and perceived quality of care.
Within the Arcadia narrative, there is also an emphasis on rehabilitation and therapy. A reviewer who has personally witnessed residents returning home after therapy highlights Arcadia's strong therapy department and the dedicated staff who help patients regain function after surgery. This viewpoint reinforces the value families see in a facility that can deliver tangible improvements in mobility and independence, and it aligns with the hope that loved ones can eventually regain a level of self-sufficiency. Yet another testimony from a different Arcadia experience praises being able to speak frankly about the care process and the accessibility of staff to address concerns, supported by a general sense of attentiveness from the team. The recurring theme across Arcadia reviews is that rehab and therapy can be a strength but are unevenly experienced depending on administrative leadership and local staffing realities.
Several entries weave personal experiences with practical observations about day-to-day life, such as the ease of visiting or scheduling appointments, the responsiveness of front-desk staff, and the consistency of staffing during calls for help. A guest notes that, in one instance, getting an appointment to visit is straightforward and the receptionist Christian (referred to as Christine) is a standout. There are also accounts of safer, more controlled environments where residents are more freely able to participate in activities and access supervised therapy spaces. On the downside, other reviewers recount issues with call-button responsiveness, variability in meal quality, and the overall atmosphere when management changes aren't meeting resident and family expectations. Taken together, these insights point to a landscape where the quality of care can be high and reliable in some wings or shifts, while other times it falls short, often tied to leadership changes and resource allocation.
The collective narrative underscores a common thread across both La Bella and Arcadia: skilled, compassionate staff can transform a facility into a trusted home for respite, rehab, or end-of-life care. When families encounter administrators who greet them personally, when therapists tailor rehabilitation plans to individual needs, and when social services staff like Kaitlynn are accessible, residents appear more engaged, safe, and content. Conversely, lapses in safety, inconsistent meal quality, and perceived administrative indifference can erode trust and prompt families to seek alternatives or voice strong concerns. The stories show that the quality of care depends not only on the physical environment but, crucially, on the people who lead, listen, and respond - people who can make a difficult transition feel humane, dignified, and genuinely supported.
For families considering La Bella or Arcadia Care, these reviews offer a nuanced map of what to expect. The strongest endorsements celebrate compassionate caregivers, well-run therapy programs, clean and welcoming environments, and staff who foster social connection and safety. The most critical reports call attention to food quality, responsiveness, and administrative empathy, urging prospective residents and their families to ask pointed questions about meal planning, auditing safety practices, and how leadership engages with resident feedback. In both narratives, the heart of the care story lies with the people - the administrators who greet you, the therapists who guide your loved one to regain strength, the frontline aides who soothe and support daily routines, and the social services professionals who coordinate with families to ensure each person's needs are understood and met.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Merkle C Knipprath N H in Clifton, IL is an assisted living community that provides a range of amenities and care services to its residents. The community offers a beauty salon where residents can enjoy getting pampered and looking their best. Cable or satellite TV is available for entertainment purposes, and there is also a computer center for those who wish to stay connected digitally.
For dining, the community has a dining room that offers restaurant-style meals prepared by the staff. Special dietary restrictions can be accommodated, ensuring that each resident's nutritional needs are met. There is also a small library where residents can relax with a good book.
The Merkle C Knipprath N H offers various leisure facilities, including a fitness room and gaming room for physical exercise and fun activities. Outdoor space and gardens provide residents with opportunities to enjoy nature and fresh air. Scheduled daily activities are organized for residents' enjoyment, along with planned day trips and resident-run activities.
Care services provided at the community include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program is available to support residents' emotional well-being.
Transportation arrangements are made for non-medical needs as well as transportation to doctors' appointments. Move-in coordination assists new residents in settling down comfortably. Housekeeping services help maintain a clean living environment for all residents.
Additional amenities include private bathrooms in each residence, telephone services, Wi-Fi/high-speed internet access, and wellness centers for overall health maintenance. The community also benefits from being conveniently located near cafes, restaurants, physicians' offices, and places of worship.
Overall, the Merkle C Knipprath N H in Clifton, IL offers a supportive environment where residents can enjoy independence while receiving the care they need in a comfortable setting.
A Merkle C Knipprath N H is located at 1190 East 2900 North Road, Clifton, IL 60927 in Iroquois County, Illinois
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