Southview Manor
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3311 South Michigan Avenue, Chicago, IL 60616
For more information about senior living options: (844) 490-3973
Southview is on the right track. The housekeeping team is amazing and very efficient. The Dietary department is wonderful. Wonderful residents. They become your second family. The people are enjoyable to work with. Great staff members who are friendly. Excellent and caring staff. The employees are very kind & helpful.
Reviewers describe the facility as one of the nastiest places they've entered, with mold, a disgusting elevator, and rats eating clothing. They claim the place is a dump with unprofessional staff, bedbugs, mice, and roaches, and say it should be condemned. They report roaches, rats, and bed bugs on nearly every floor and in many rooms, with large holes in walls and poor building conditions. They allege management is lazy, uncouth, and unprofessional, caring more about money than resident care. They state residents were verbally abused by staff and that meds were not delivered on time. They note the administration is often unavailable, with horrible communication and no one having answers. They describe abuse, neglect, and unsanitary conditions, concluding the facility is not safe.Southview has become a focal point in local conversations, with chatter about the facility swinging between praise for its warmth and concern about serious problems. On one hand, several people describe Southview as a nice place where staff genuinely care, and where residents feel at home. They talk about a friendly environment, welcoming helpers, and teams that seem invested in the residents' well?being. A common thread is that there are staff members who greet residents with smiles, a dietary department that is described as nice, and a housekeeping crew that is "amazing and very efficient." The sense of community among residents is palpable, with remarks about residents becoming like a second family and a general feeling of teamwork and care in the everyday rhythm of life there.
Those who have been there for years or have family on the premises often emphasize that improvements are underway. They note patience and time are needed to address concerns, but that Southview is on the right track. Several comments highlight the atmosphere as positive, praising the staff for being kind and helpful, and praising the receptionist and other staff as pleasant at all times. The sentiment is that, despite the challenges, there is a genuine commitment to putting residents first and creating a home?like environment where the human touch matters - an impression reinforced by statements like "Southview is my home away from home" and "we are one big happy family."
Yet the other side of the story is stark and troubling. A number of messages describe severe lapses in care and upkeep that threaten resident safety. One reviewer recounts an ongoing struggle to move a relative out, citing horrible communication and a sense that money is being prioritized over residents' needs, painting a picture of mold on the floors, a disgusting elevator, and rats that caused personal losses. This account also describes administrators who seem unavailable or unreachable, leaving family members with little recourse for answers. The tone here is one of frustration and fear that necessary oversight is lacking and that important details about a resident's well?being are not being adequately communicated.
Equally alarming are repeated pest and sanitation complaints. Several reviews label the facility as dirty, with bedbugs, roaches, and mice appearing as pervasive problems across floors and rooms. Some residents or former residents claim to have experienced bedbug bites or to have pictures documenting infestations, while others warn that management appears lazy, uncaring, or unprofessional. There are warnings that the building has large holes in walls, unsafe conditions, and a broader sense that the quality of care is compromised by unsanitary conditions and mismanagement. One strongly worded critique even calls for condemnation, describing introduction of pests and an impression that many employees are more interested in a paycheck than in resident welfare.
A few lines attempt to balance the picture, noting moments of excellent or caring staff and acknowledging that some people are satisfied with the service. Praise for the staff's kindness and the helpfulness of the team sits alongside the harsher criticisms, illustrating a facility where experiences diverge dramatically depending on who is managing or visiting on a given day. There are mentions of timely medication delivery before, implying that some aspects of care function well for certain residents or on certain shifts, even as other reviewers report chronic delays or unprofessional behavior from others, particularly the ADON, in their past residency.
Taken together, the collection of comments presents a complex portrait of Southview. For some residents and families, the facility represents a warm, caring environment where staff go the extra mile, where residents feel valued, and where a sense of community helps people feel at home. For others, it is a place of significant concerns: poor communication, questions about how funds are used, serious sanitation and pest issues, and experiences that suggest residents' safety and dignity may be at risk. The conflicting narratives underscore the importance of careful oversight, transparent communication, comprehensive pest control and sanitation measures, and consistent, professional care across all shifts. The truth of the matter seems to hinge on ongoing improvements in maintenance, administration, and accountability, alongside the undeniable dedication of the staff who strive to provide compassionate care every day.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (7 miles away) Chicago O'Hare International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
35th-Bronzeville-IIT Indiana Sox-35th 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southview Manor is an assisted living community located in the vibrant city of Chicago, IL. Our goal is to provide a comfortable and supportive environment for seniors who may need assistance with daily activities.
Our community offers a range of amenities designed to enhance the quality of life for our residents. A beauty salon is available for those who want to look their best, while cable or satellite TV allows for entertainment options within the comfort of their own space. Community-operated transportation and transportation arrangements make it easy for residents to get around the city, including doctors' appointments.
For those interested in staying connected, our computer center and Wi-Fi/high-speed internet ensure that residents can easily stay in touch with loved ones or pursue personal interests online. Private bathrooms and fully furnished accommodations provide convenience and comfort, while housekeeping services take care of maintaining a clean and tidy living environment.
At Southview Manor, we understand the importance of good nutrition. Our dining room offers restaurant-style meals prepared by our skilled culinary team. Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents receive meals tailored to their specific needs.
We believe in promoting an active lifestyle, and our fitness room and wellness center offer opportunities for exercise and physical well-being. For mental stimulation, our gaming room, small library, and resident-run activities provide engaging options for leisure time.
Additionally, our community boasts beautiful outdoor spaces such as gardens and outdoor seating areas where residents can enjoy fresh air and socialize with fellow residents.
Care services are available 24/7 at Southview Manor. Our highly trained team provides assistance with a variety of daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time.
To further enhance the well-being of our residents, we offer mental wellness programs designed to support emotional health.
Southview Manor is conveniently located near many amenities necessary for daily life. With several pharmacies nearby, access to medication and healthcare supplies is easily accessible. Physicians and hospitals are in close proximity, providing additional peace of mind.
In addition, cafes, parks, restaurants, and transportation options are all within reach, offering opportunities for socializing, leisure activities, and exploration of the surrounding community.
At Southview Manor, we strive to create an environment where residents can live comfortably and independently while receiving the support they need. Contact us today to learn more about our assisted living community and how we can meet your loved one's needs.
Southview Manor is located at 3311 South Michigan Avenue, Chicago, IL 60616 in Cook County, Illinois
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