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3.4 from 43 reviews
5 stars
23
4 stars
2
3 stars
1
2 stars
2
1 stars
15
Overall Review of Community Care Center - Chicago
common25 reviews mention this
Staff care and communication vary
Residents and families describe frequent staff kindness, but also serious lapses in professionalism.
Many reviews praise staff as attentive, compassionate, and respectful, with families saying they received clear communication and that residents were treated with dignity. Several reviewers also describe a welcoming experience during visits or tours. At the same time, other reviews criticize unprofessional behavior, including difficulties getting basic needs met, nurses sleeping, and concerns about residents being ignored or treated poorly.
common11 reviews mention this
Cleanliness is a mixed picture
Cleanliness is described positively by some residents and negatively by others.
On the positive side, multiple reviewers mention a clean, orderly, and welcoming environment, sometimes citing no strong odors. Others report dirty rooms on arrival, broken fixtures, and persistent odors they describe as overwhelming. Some also mention issues like running out of clean sheets and finding residents in soiled conditions, which reinforces that cleanliness can be inconsistent.
common3 reviews mention this
Activities and engagement come up
Residents’ engagement through activities is mentioned in both positive and negative ways.
Several reviews say there are activities that help residents stay engaged, including mentions of an activity director and religious activities. One reviewer describes variety of activities that uplift residents. In contrast, another resident says there were not really activities, suggesting the day-to-day experience may differ from person to person.
caveat2 reviews mention this
Food is often described as cold
Some residents and families describe meals as consistently cold.
Two reviews specifically call out meal temperature, describing food as cold or not served hot. Even with the community’s dining offerings on paper, the reviews that mention dining focus on temperature rather than variety or presentation. This makes dining one of the more clearly repeated concerns among critical feedback.
caveat3 reviews mention this
Medical care concerns are reported
Some reviews report serious medical-care failures and emergencies handled poorly.
Several critical reviews describe problems related to medical needs, including denied inhalers for COPD and confusion about medication or conditions. Others mention missed warning signs during a suspected stroke and concerns about how severe issues were handled, including an autopsy request. Another reviewer reports serious complications linked to medication knowledge, reinforcing that medical attention is a recurring point of concern for some families.
caveat3 reviews mention this
Staffing shortfalls are mentioned
Some residents report understaffing that affects day-to-day responsiveness.
Some reviews describe understaffing, including nurses sleeping on duty and residents needing help while not getting it. One reviewer also says there were no activities and implies that coverage gaps limited support. These accounts align with complaints about residents being neglected or ignored, rather than a purely service-quality issue.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
204 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago Midway (7 miles away)
Chicago O'Hare International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Nearby Metro Stations
43rd
47th
51st
Indiana
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
CTA - Sox-35th Red (1.1 miles)
59th st Junction (2 miles)
Metra - 55th / 56th / 57th St (2.5 miles)
CTA - Cermak-Chinatown (2.7 miles)
Metra - LaSalle Street (4.1 miles)
Van Buren Street Metra & South Shore Trains (4.2 miles)
CTA - Clinton (4.3 miles)
Pharmacies
Walgreens (1.3 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2 miles)
Walgreens (2.4 miles)
Walgreens (2.7 miles)
Physicians
Illinois Eye Institute (1.4 miles)
University of Illinois Mile Square Health Center: Near West Side (5.4 miles)
Parks
Washington Park (1.6 miles)
Promontory Point (2.7 miles)
Burnham Park (2.7 miles)
Ping Tom Memorial Park (2.9 miles)
Wooded Island (2.9 miles)
Osaka Garden (3 miles)
Burnham Park (3.1 miles)
Restaurants
Marz Community Brewery (2 miles)
Maria's Packaged Goods & Community Bar (2.1 miles)
The Barrel (3.7 miles)
Leo's Den (3.7 miles)
Portillo's (3.8 miles)
Lou Malnati's Pizzeria (3.9 miles)
Fred & Jack's (4.1 miles)
Hospitals
Comer Children's Hospital (2 miles)
St Bernard Hospital (2.6 miles)
University of Illinois Hospital & Health Sciences System (4.4 miles)
Community Care Center - Chicago on seniors.fyi includes 3 photos including images showing interior, lobby, windows, wood paneling, building, entrance, landscaping, trees, and more.
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204 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago Midway (7 miles away)
Community operated transportation
43rd 
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Independent living with private apartments at competitive, below-average monthly rates.
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Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age
