Community Care Center - Chicago
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4314 South Wabash Avenue, Chicago, IL 60653
For more information about senior living options: (844) 490-3973
The front desk receptionist is friendly and welcoming to visitors. The nurses are very knowledgeable, and the social services director is also knowledgeable. The activity director and staff provide engaging activities that residents enjoy. Hakeem and Liz Lewis are kind and supportive to residents and families. Since reopening, the facility is clean, welcoming, and the staff is great. The staff are dedicated to delivering excellent care and exceed expectations. The nursing, physical therapy, and social services are outstanding, with staff going the extra mile. The environment is warm, supportive, and residents feel well cared for. The staff greet patients warmly and make them feel welcomed. The facility is highly recommended for its quality of care.
The front desk receptionist does not know how to speak properly on the phone. The facility is deplorable and should be shut down. Residents are abused daily and their calls for help are ignored. There was a Covid outbreak and hygiene is severely lacking, with urine smells in the dining area and nowhere to wash hands. The resident council president was reportedly using heroin, with multiple overdoses and no effective action taken by management. Security staff threatened residents, causing fear of being assaulted. The staff is understaffed and unprofessional, with basic tasks like delivering towels and installing a lamp left undone. The facility is dirty and unsanitary, with residents left in urine and without hot meals.Community Care Center in Chicago is best for families that prize hands-on nursing oversight, meaningful daily programming, and a care team that builds trust through visible, consistent attention. The strongest case for this community lies in a nursing-led approach paired with active social engagement: reviewers repeatedly cite knowledgeable nurses, a proactive social services director, and an activity program that includes meaningful outings and group events. The building’s reopening is repeatedly described as a turning point, delivering a cleaner, more orderly environment and a warmer, more welcoming atmosphere. For families whose loved ones respond well to personal attention from frontline staff and who want coordinated support from therapy, rehab, and admissions teams, this center can feel like a home where routines are known and respected. In short, it shines when practical care is paired with person-centered programming and staff who visibly care about residents.
Those who should seriously weigh alternatives are families seeking consistently flawless operations, absolute reliability in safety and housekeeping, or care needs that demand rapid, near-perfect execution. A subset of reviews highlights serious red flags around safety, staff reliability, and overall conditions, concerns that escalate quickly for residents with complex medical needs or heightened risk of adverse events. Prospective buyers should note that not all experiences align with the more favorable stories; if a high bar for cleanliness, odor control, timely med administration, and proactive prevention of wandering or agitation is nonnegotiable, this facility may not meet those expectations. For families who demand transparent, consistently professional behavior from administration and a spotless, tightly run environment, viable alternatives should be explored.
On the plus side, the community’s nursing and allied staff emerge as the most consistently praised element. Several reviews commend the nursing team for competence and attentiveness, and many describe the social services director and activity staff as genuinely engaging with residents and families. Positive accounts also highlight the post-reopening atmosphere: residents report a cleaner, more organized facility, with staff who appear motivated to deliver quality care and to foster social interaction, religious programming, and rehabilitation activities. When a resident benefits from regular, respectful communication and a staff culture that values partnership with families, these strengths translate into tangible improvements in daily life, such as better coordination of therapies, more reliable assistance with daily needs, and a warmer social climate.
Yet the downsides in the collective voice are persistent and troubling enough to warrant serious caution. Recurrent themes point to under-staffing and inconsistent performance among some aides and even some nurses, leading to delays and lapses in routine tasks like towel delivery, laundry, and timely assistance. A number of reviewers describe encounters with unprofessional behavior, gaps in basic housekeeping, and even alarming safety concerns, from residents’ reports of being left unattended to accounts of aggressive or negligent conduct. Specific anecdotes cite missed medical signs, delayed responses to requests for medication or treatment, and an overall sense that some days operate below acceptable standards. The mix of positive testimonials with these weightier negative experiences creates a volatile picture for families attempting to forecast what level of reliability will be received day-to-day.
In weighing the pros against the cons, the math favors a cautious “yes, but with strict checks” only for families who can anchor the decision in real-time observations and ongoing feedback. The strong points, competent clinical staff, active programming, and a notably improved environment since reopening, are meaningful, especially for residents who thrive on personal attention and structured activity. However, the louder, more frequent concerns about safety, thoroughness, and basic operational care cannot be dismissed. The contrast between warm, individualized care and episodes of neglect or procedural lapses means this community will feel like a good fit for some, a risky choice for others. The decision should hinge on the family’s tolerance for variability and their ability to actively monitor care quality.
Practical next steps for families considering this center are clear. Schedule a multi-day visit focusing on the care floor during peak activity to observe interactions between staff and residents, and to gauge consistency in response times. Request a candid briefing on staffing ratios, medication management protocols, and the facility’s process for reporting and addressing concerns or incidents. Speak with residents and family members currently living there about day-to-day realities, especially around housekeeping, laundry, and odor control. Inspect common areas and patient rooms for cleanliness, touch-point sanitation, and overall maintenance. Finally, define non-negotiables, response time, dignity in care, and visibility of leadership, and use them to determine whether the center’s strengths align with the specific needs and risk profile of the loved one. If those checks reveal ongoing reliability, it can be a solid home; if flagged issues persist, the search should continue elsewhere.
204 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (7 miles away) Chicago O'Hare International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
43rd 47th 51st Indiana 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Community Care Center in Chicago, IL is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community strives to provide a comfortable and enjoyable living environment for seniors, ensuring they have access to everything they need to live a fulfilling and independent lifestyle.
Residents of the Community Care Center can take advantage of various amenities designed to enhance their daily lives. A beauty salon is available on-site, allowing residents to indulge in personal grooming and pampering. Cable or satellite TV is provided in each resident's room, ensuring they have access to their favorite shows and entertainment. The community operates transportation services for residents, making it easy for them to attend appointments, run errands, or visit nearby attractions.
For those who enjoy technology, a computer center with Wi-Fi/high-speed internet is available for use. This enables residents to stay connected with family and friends online or pursue personal interests on the internet. The dining room offers delicious restaurant-style meals prepared and served by the staff. Special dietary restrictions are accommodated to ensure that every resident's needs are met.
Residents can also enjoy various recreational activities within the community. A fitness room is available for those who wish to engage in physical exercise and maintain their health. The gaming room provides opportunities for social interaction and friendly competition among residents. A small library offers a quiet space for reading or engaging in intellectual pursuits.
The Community Care Center also emphasizes the importance of mental wellness through its mental wellness program. Trained staff members assist residents in managing their medication regimen, ensuring they receive the right medications at the proper times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided round-the-clock by skilled caregivers.
Residents at this assisted living community can explore nearby amenities as well. There are several cafes, restaurants, pharmacies, parks, hospitals, places of worship, and transportation options just a short distance away from the facility.
Overall, the Community Care Center is dedicated to offering a comfortable and supportive environment for seniors. With its exceptional amenities, comprehensive care services, and proximity to various local attractions, this community is an excellent choice for those seeking a vibrant and engaging assisted living experience in Chicago.
Community Care Center - Chicago is located at 4314 South Wabash Avenue, Chicago, IL 60653 in Cook County, Illinois
Community Care Center - Chicago on seniors.fyi includes 3 photos including images showing interior, lobby, windows, wood paneling, building, entrance, landscaping, trees, and more.
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Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age