Community Care Center - Chicago

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Community Care Center - Chicago Community Care Center - Chicago Community Care Center - Chicago

Community Care Center - Chicago

4314 South Wabash Avenue, Chicago, IL 60653

For more information about senior living options: (844) 490-3973

3.3 from 37 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
2
1 stars
13

Skilled Nursing Facility

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    Overall Review of Community Care Center - Chicago

    Pros

    • pro The receptionist is pleasant and welcoming.
    • pro Housekeeping is diligent and the floors are well lit.
    • pro The nurses are knowledgeable, and the social services director is also knowledgeable.
    • pro Hakeem and Liz Lewis are kind to residents and their families.
    • pro The activity director and her staff provide engaging activities that residents enjoy, including church services.
    • pro Stephen Lumpkins, Timothy Myatt, and Mr. Green are polite and respectful.
    • pro Since reopening, the building is clean and welcoming, and the staff is great.
    • pro The nursing staff, physical therapy, and social services provide outstanding care, with staff going out of their way to meet residents' needs.
    • pro The D.O.N. Mrs. Hall and the staff are friendly and professional, and the facility shows genuine care for its patients.
    • pro The staff greet patients warmly and are attentive.

    Cons

    • pro Residents were denied inhalers for COPD for months.
    • pro Residents' calls for help were ignored and abuse was witnessed daily.
    • pro There was a Covid outbreak and no handwashing facilities near the dining room.
    • pro The facility smelled strongly of urine and feces.
    • pro The administrator and DON were described as unprofessional and dishonest.
    • pro Nurses and CNAs were described as incompetent and lazy.
    • pro The environment was described as dirty, dark, and unkept, likened to a "residential outhouse."
    • pro A resident council president was reportedly using heroin in the day room, with multiple overdoses.

    Review

    Community Care Center Nursing Home presents itself in many stories and from many angles. For some visitors and family members, the experience begins with a warm welcome at the front desk, where a receptionist greets you with genuine courtesy before you even start a tour. Those first moments set a tone of diligence and care: a sense that the facility values how it presents itself and how it treats people who come through its doors. The tours there are described as conducted with attentiveness, and several people highlight the way the floors are well lit and clean, a sign of a facility that prioritizes visibility and safety. Among the staff, names consistently mentioned in positive light include Hakeem and Liz Lewis, who are singled out for their kindness toward both the reviewer and the reviewer's brother since he arrived. The activity director and her team also earn praise for engaging programming - their offerings even extend to church activities, which one resident reported as a meaningful highlight of his time there. Stephen Lumpkins, Timothy Myatt, and Mr. Green are remembered for their politeness and respectful demeanor, with family members and residents expressing gratitude for being treated with dignity and for the steady presence of individuals who made the early days of the stay more reassuring.

    There is a second, equally clear throughline about improvement tied to the building itself. Since reopening, the facility has been described as cleaner and more welcoming than before, with steady affirmation that the staff remains great and attentive. For those observing the environment over time, the upgrade is more than cosmetic: it signals a commitment to a higher standard of care and to creating a setting where residents feel safe, comfortable, and engaged. The sentiment is that the reimagined space supports a more positive daily experience for those living there and for their families visiting to check in or to participate in care planning.

    Yet the narrative is far from uniform. One long, highly critical account describes a three-month stay during which medications, including inhalers for COPD, were denied for months. The reviewer recalls a troubling lack of knowledge among doctors about a blood-clotting disorder and several autoimmune diseases, painting a picture of medical confusion and inadequate oversight. In this account, an alarming sequence unfolds: a stroke was witnessed and not promptly recognized, which the reviewer characterizes as "absolutely disgusting." The same account alleges daily resident abuse and a social worker who reportedly threatened the reviewer, coupled with a Covid outbreak and poor hygiene practices - no readily accessible handwashing facilities near the dining area, a pervasive smell of urine and feces, and a sense of neglect that the reviewer brands as deplorable. A separate line in this thread mentions feeling misled by the facility's website and concludes with a stark condemnation: the place is deplorable and should be shut down again. Taken together, these memories emphasize a night-and-day contrast with the more positive, praise-filled stories and highlight serious concerns about patient safety and quality of care.

    Against this harsh backdrop of alleged neglect and fear, there are stabilizing voices praising the post-reopening era and articulating clear expectations about what a care facility should deliver. Another reviewer who has seen the building's improvements notes that the environment is clean and orderly, and that the goal of delivering excellent resident care appears to be on track. The tone here is pragmatic but hopeful: with strengthened systems, better organization, and a renewed focus on resident well-being, the staff are seen as capable of meeting and even exceeding expectations. In this vein, the nursing staff, physical therapy team, and social services receive explicit commendation for the high level of care and for going the extra mile to accommodate residents' needs. The facility is described as top-notch and among the best in terms of professional standards and compassionate service.

    There are also candid personal accounts of day-to-day life within the walls. One reviewer describes having lived there for six weeks and acknowledges room for improvement, including an unfinished room in which a lamp is still missing. The criticism turns toward some staff members who are portrayed as unprofessional, with frustration mounting over delays in routine tasks such as obtaining clean towels or completing simple requests like fixing a lamp. The writer emphasizes that while some staff members are dedicated and caring, other individuals seem disengaged, leading to moments of desperation and voice-raising as residents advocate for basic needs. Another note captures pride in the positive changes since the reopening, with statements that the staff genuinely love their work and that the community is full of good people who invest time and care in the residents.

    Complicating the portrait further are powerful negative episodes recounted by other residents and family members. One account focuses on a short stay during which the writer felt unsafe and unequipped to defend against real danger, describing the president of the resident council as engaging in heroin use in the day room and recounting multiple overdoses within a month. The narrative asserts that management could not intervene effectively, and that threats from security staff forced the reviewer to leave out of fear for personal safety. Another deeply distressing account involves the reviewer's mother, who died there after a bedsore progressed to the bone, and where an autopsy was declined by the on-call doctor who never examined the mother. This memory also mentions witnessing workers allegedly assaulting a resident with Alzheimer's, accompanied by a strong imperative to avoid the facility. A separate assertion paints the place as dangerously understaffed, with nurses reportedly sleeping at the desk, limited activities, and a leadership culture that some residents interpret as ineffective or dismissive of residents' concerns.

    Taken together, the array of experiences at Community Care Center Nursing Home sketches a complex picture. There are clearly moments of warmth, competence, and genuine care that leave families feeling grateful for the attention and kindness shown by several staff members. Positive reports emphasize clean, well-lit environments, responsive nurses, engaged activity programming, and a renewed sense of purpose following the building's reopening. At the same time, troubling accounts highlight serious lapses in medical oversight, unsafe conditions, and distressing episodes that push residents and their families toward deep concern. Some reviewers describe unsafe or neglectful practices that demand immediate attention and accountability, while others offer praise and renewed confidence, suggesting that there is a meaningful difference between experiences reported by some and the more challenging realities recounted by others.

    For families considering care at this facility, the range of experiences calls for careful due diligence. The consistently mentioned staff - Hakeem, Liz Lewis, the activity director and team, Stephen Lumpkins, Timothy Myatt, Mr. Green, and Mrs. Hall, among others - appear capable of delivering compassionate care in many situations. Yet potential residents and their loved ones are reminded that conditions can change with staffing, oversight, and governance, and they should verify current practices, speak directly with administrators about medication management, safety protocols, infection control, and resident rights. The most constructive takeaway is to seek out current, firsthand experiences - talk to current residents and family members, visit during different times of day, review recent inspection results, and observe how well the facility responds to requests for basic needs. The facility's trajectory seems to hinge on a sustained commitment to clear communication, rigorous medical oversight, and a culture in which every resident feels seen, heard, and protected.

    Features

    Housing

    • 204 resident community capacity 204 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (7 miles away) Chicago Midway (7 miles away)
    • Chicago O'Hare International (18 miles away) Chicago O'Hare International (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Nearby Metro Stations

    • Metro Station 43rd  
    • Metro Station 47th   
    • Metro Station 51st  
    • Metro Station Indiana  

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Community Care Center in Chicago, IL is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community strives to provide a comfortable and enjoyable living environment for seniors, ensuring they have access to everything they need to live a fulfilling and independent lifestyle.

    Residents of the Community Care Center can take advantage of various amenities designed to enhance their daily lives. A beauty salon is available on-site, allowing residents to indulge in personal grooming and pampering. Cable or satellite TV is provided in each resident's room, ensuring they have access to their favorite shows and entertainment. The community operates transportation services for residents, making it easy for them to attend appointments, run errands, or visit nearby attractions.

    For those who enjoy technology, a computer center with Wi-Fi/high-speed internet is available for use. This enables residents to stay connected with family and friends online or pursue personal interests on the internet. The dining room offers delicious restaurant-style meals prepared and served by the staff. Special dietary restrictions are accommodated to ensure that every resident's needs are met.

    Residents can also enjoy various recreational activities within the community. A fitness room is available for those who wish to engage in physical exercise and maintain their health. The gaming room provides opportunities for social interaction and friendly competition among residents. A small library offers a quiet space for reading or engaging in intellectual pursuits.

    The Community Care Center also emphasizes the importance of mental wellness through its mental wellness program. Trained staff members assist residents in managing their medication regimen, ensuring they receive the right medications at the proper times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided round-the-clock by skilled caregivers.

    Residents at this assisted living community can explore nearby amenities as well. There are several cafes, restaurants, pharmacies, parks, hospitals, places of worship, and transportation options just a short distance away from the facility.

    Overall, the Community Care Center is dedicated to offering a comfortable and supportive environment for seniors. With its exceptional amenities, comprehensive care services, and proximity to various local attractions, this community is an excellent choice for those seeking a vibrant and engaging assisted living experience in Chicago.

    Nearby Places of Interest

    Transportation

    • CTA - Sox-35th Red (1.1 miles)
    • 59th st Junction (2 miles)
    • Metra - 55th / 56th / 57th St (2.5 miles)
    • CTA - Cermak-Chinatown (2.7 miles)
    • Metra - LaSalle Street (4.1 miles)
    • Van Buren Street Metra & South Shore Trains (4.2 miles)
    • CTA - Clinton (4.3 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.7 miles)

    Physicians

    • Illinois Eye Institute (1.4 miles)
    • University of Illinois Mile Square Health Center: Near West Side (5.4 miles)

    Parks

    • Washington Park (1.6 miles)
    • Promontory Point (2.7 miles)
    • Burnham Park (2.7 miles)
    • Ping Tom Memorial Park (2.9 miles)
    • Wooded Island (2.9 miles)
    • Osaka Garden (3 miles)
    • Burnham Park (3.1 miles)

    Restaurants

    • Marz Community Brewery (2 miles)
    • Maria's Packaged Goods & Community Bar (2.1 miles)
    • The Barrel (3.7 miles)
    • Leo's Den (3.7 miles)
    • Portillo's (3.8 miles)
    • Lou Malnati's Pizzeria (3.9 miles)
    • Fred & Jack's (4.1 miles)

    Hospitals

    • Comer Children's Hospital (2 miles)
    • St Bernard Hospital (2.6 miles)
    • University of Illinois Hospital & Health Sciences System (4.4 miles)
    • Rush University Medical Center (4.7 miles)
    • John H Stroger Jr Hospital (4.7 miles)

    Cafes

    • Starbucks (4 miles)
    • Intelligentsia Coffee (4.8 miles)
    • Wildberry Pancakes & Cafe (4.8 miles)
    • Tiny Tapp & Cafe (4.9 miles)
    • Blue Bottle Coffee (5 miles)

    Places of Worship

    • St Philip Neri Parish (4.4 miles)

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