Deliverance Manor

Cons

• The facility is horrible for elderly residents.
• There is a heavy bed bug infestation throughout the entire building.
• Management has failed to eliminate the bed bug problem.
• Residents are being bitten repeatedly, described as being "eaten alive."
• A water issue left seniors without water for hours.
• The situation forced an elderly family member to be moved out for safety.

Review

Two stark and troubling accounts describe a senior living facility in ways that worry anyone who cares for aging relatives. The narrator makes it clear that their own father lived there for years, and the enduring memory is one of persistent problems that never seemed to be properly addressed. The tone is not a single incident report but a long-running pattern of neglect and discomfort that, in the writer's view, put elderly residents at risk and undermined faith in the place overall.

The most alarming issue highlighted is a pervasive infestation of bed bugs. The description uses strong language to convey how widespread the problem is, with the infestation described as "everywhere" within the building. The accounts speak of residents being subjected to ongoing bites and the discomfort that comes with a pest problem that should have been resolved long before. The frustration is not only about the presence of bugs but also about the impression that management failed to take decisive, effective action to rid the building of them. The sense conveyed is that the problem persisted for too long and that the people who live there were left to cope with the consequences rather than being protected from them.

Alongside the bed bug crisis, the reviewers point to a water-related failure that compounds the stakes for an aging population. They describe a situation in which water was not provided to seniors for hours, a lapse that carries serious implications in a setting designed to care for people who may have mobility limitations, medication schedules, and basic daily needs. The narrative stresses that this kind of disruption is especially dangerous for residents who cannot readily care for themselves, making the lack of reliable water feel not merely inconvenient but potentially life-threatening when basic needs go unmet for long stretches.

The combination of pests and water disruption leads to a broader condemnation of how the facility has been managed. The reviews portray management as failing to protect residents or to maintain basic standards of living. The loss of trust is a central thread: residents and their families depended on staff and administrators to provide a safe, clean, and dependable environment, and the accounts argue that this trust was betrayed by inaction and neglect. The consequences described go beyond inconvenience; they describe a living environment that seemed unfit for the very people it was meant to serve, including those who cannot advocate effectively for themselves.

In one of the most personal elements of the accounts, the writer shares a decisive action taken to safeguard their elderly family member. Facing the combination of pest problems and neglect, they made the choice to remove their loved one from the facility "for their life." This step underscores the severity of the situation as perceived by a family member who felt the risk to safety and well-being was urgent enough to require removal from the residence, rather than continued accommodation of the status quo.

The messages converge on a clear call for scrutiny and accountability. The author explicitly states that the place "needs to be reviewed," emphasizing the vulnerability of elder residents and the need for oversight when the care environment fails to protect those who cannot defend themselves. It's a plea for outside review, better management practices, and a higher standard of care that would prevent similar situations from arising again. The underlying fear is that without intervention, more residents could suffer similar harm or neglect.

Taken together, the reviews present a powerful warning about the risks faced by seniors in a facility plagued by infestation and inconsistent operations. The bed bug infestation, the water outages, and the apparent lapses in leadership all contribute to a narrative of danger, discomfort, and betrayal of trust. For families seeking a safe, reliable place for elderly relatives, these accounts serve as a stark reminder to look closely at pest control practices, emergency preparedness, and the overall responsiveness of management before making a commitment. They underscore the importance of ensuring that elder care environments uphold basic standards of health, dignity, and safety at all times.

This part of Chicago, Illinois, offers convenient access to public transportation such as the CTA and Metra stations, making it easy for seniors to explore the city. There are several pharmacies in the area for quick and easy access to medication, as well as reputable hospitals like Comer Children's Hospital and Rush University Medical Center for any medical needs. Nearby parks provide opportunities for outdoor activities and relaxation, while a variety of restaurants cater to different culinary preferences. Additionally, there are cafes for enjoying a cup of coffee or tea with friends. St Philip Neri Parish is also located nearby for those seeking spiritual fulfillment. With its diverse amenities and accessibility options, this part of Chicago provides a comfortable and vibrant environment for senior living.

Transportation

• CTA - Sox-35th Red (0.9 miles)
• 59th st Junction (2.2 miles)
• CTA - Cermak-Chinatown (2.5 miles)
• Metra - 55th / 56th / 57th St (2.5 miles)
• Metra - LaSalle Street (3.9 miles)
• Van Buren Street Metra & South Shore Trains (4.1 miles)
• CTA - Clinton (4.1 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)

Physicians

• Illinois Eye Institute (1.2 miles)

Parks

• Washington Park (1.7 miles)
• Ping Tom Memorial Park (2.7 miles)
• Promontory Point (2.7 miles)
• Burnham Park (2.8 miles)
• Burnham Park (2.9 miles)
• Wooded Island (3 miles)
• Northerly Island (3 miles)

Restaurants

• Marz Community Brewery (1.9 miles)
• Maria's Packaged Goods & Community Bar (2 miles)
• The Barrel (3.6 miles)
• Portillo's (3.7 miles)
• Lou Malnati's Pizzeria (3.7 miles)
• Leo's Den (3.9 miles)
• Miller's Pub (4.3 miles)

Hospitals

• Comer Children's Hospital (2.1 miles)
• St Bernard Hospital (2.8 miles)
• University of Illinois Hospital & Health Sciences System (4.3 miles)
• Rush University Medical Center (4.5 miles)
• John H Stroger Jr Hospital (4.6 miles)

Cafes

• Starbucks (4.1 miles)
• Intelligentsia Coffee (4.6 miles)
• Wildberry Pancakes & Cafe (4.6 miles)
• Tiny Tapp & Cafe (4.7 miles)
• Blue Bottle Coffee (4.9 miles)
• Starbucks (5.2 miles)

Places of Worship

• St Philip Neri Parish (4.5 miles)