Carbondale Nursing and Rehabilitation Center

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Pros

• The staff at Helia Healthcare of Carbondale consistently treated residents with dignity and respect, creating a caring environment.
• The facility maintained high standards of cleanliness, contributing to a pleasant atmosphere for both residents and visitors.
• Residents felt genuinely cared for by the staff, making it a reassuring choice for families seeking nursing home care.
• Helia Healthcare stood out as a nursing home that did not have the typical unpleasant odors associated with such facilities, enhancing the overall experience for all.
• Families could recommend Helia Healthcare of Carbondale with confidence, knowing their loved ones would receive compassionate care.

Cons

• The father experienced inadequate care in rehab, as he was not given necessary blood tests and was coded incorrectly.
• The staff at the rehab facility failed to administer antibiotics despite clear indications of infection and worsened conditions.
• There was a lack of transparency regarding the father's medical records, as the family was denied access to his chart.
• The skilled nursing care promised by the rehab facility was deemed ineffective, resulting in severe health complications for the father.
• Ultimately, the father's life ended due to negligence and poor management of his medical needs in the rehabilitation facility.
• The exterior appearance of Helia Healthcare of Carbondale may not be impressive, but it is clean and tidy inside.
• The review reflects skepticism towards other nursing homes based on negative experiences elsewhere, highlighting how unusual it is to find one that truly seems to care for its residents.

Review

The experiences shared by families about their loved ones in skilled nursing facilities reveal significant disparities in the quality of care provided by different establishments. The contrasting narratives of two relatives?one regarding a father and the other concerning a father-in-law?highlight the critical importance of oversight, communication, and quality assurance in rehabilitation settings.

One family?s distressing account centers around their father's stay in a rehabilitation facility where he was subjected to alarming lapses in care. Despite being admitted for rehab, he endured severe health complications that culminated in an emergency hospital visit just two weeks into his stay. Alarmingly, untreated infections led to his hospitalization due to pneumonia, urinary tract infections, and blood sepsis. The family's frustration intensified when they learned that vital blood tests ordered by his doctor had not been conducted because they had been incorrectly coded. This negligence raises serious concerns about how patient information is managed within skilled nursing facilities and the potential consequences when proper protocols are not followed.

In addition to inadequate testing, the family experienced resistance from staff regarding crucial medical decisions involving their father?s treatment. When they requested updates on his condition and whether he required antibiotics, staff initially denied the need for broad-spectrum antibiotics despite clear indications that it was necessary. Their insistence on waiting for test results before administering treatment only compounded their father's decline until it was too late. This highlights a systemic issue where bureaucratic processes may override urgent medical needs, ultimately leading to disastrous outcomes for vulnerable patients relying on healthcare professionals.

Contrastingly, another family's experience at Helia Healthcare of Carbondale paints a much more positive picture of skilled nursing care. After spending nearly a year there, their father-in-law received compassionate support from staff who treated him with dignity and respect throughout his residency. The family noted the exceptional quality of care provided during this time and expressed gratitude for the environment cultivated by the employees at Helia Healthcare. Such positive experiences emphasize what can be achieved when facilities prioritize patient-centered care alongside professional standards.

One standout feature of Helia Healthcare is its cleanliness; visitors remarked upon how refreshing it was to enter a facility that did not exhibit any unpleasant odors often associated with nursing homes?a tangible sign of attentive hygiene standards and commitment to resident well-being. The interior of the building may lack impressive architecture or decor, but its upkeep reflects an essential dedication to creating an inviting atmosphere for both residents and their families.

In summary, these contrasting experiences underscore profound discrepancies in patient care across skilled nursing facilities. While one family grapples with feelings of betrayal and sorrow over lost opportunities due to mismanagement and neglect at one facility, another recounts an uplifting narrative filled with high-quality attention toward their loved one?s needs at a different location. These reviews serve as powerful reminders that thorough oversight is critical as families navigate challenges related to elderly care; they also highlight the importance of transparent communication between healthcare providers and those entrusted with caring for residents' well-being.

Ultimately, these accounts illustrate that while some facilities indeed deliver commendable service characterized by empathy and attentiveness, others fail profoundly in meeting basic healthcare expectations?an unacceptable reality given vulnerable populations? reliance on such institutions during fragile times in their lives. It becomes imperative for aspiring patients? families or advocates to conduct due diligence before selecting skilled nursing care facilities; achieving peace of mind can make all the difference as loved ones transition into these stages of life requiring specialized support.

This part of Carbondale, Illinois, offers a convenient and diverse range of amenities for senior living. With multiple healthcare options including Shawnee Health Care and Southern Illinois Healthcare nearby, seniors can easily access medical services. Places of worship such as Frontline Family Ministries and the Carbondale Muslim Center cater to spiritual needs. There are also plenty of dining options available, from quaint cafes like Common Grounds Coffee House to popular chain restaurants like Panera Bread and Panda Express. Transportation is easily accessible with Amtrak Carbondale and Southern Illinois Airport close by. Additionally, parks such as Evergreen Park provide opportunities for outdoor recreation. Overall, this area provides a mix of essential services and recreational activities that seniors may find appealing for retirement living.

Physicians

• Shawnee Health Care (0.2 miles)
• Oral Maxille Facial Su (0.5 miles)
• Student Health Center (0.5 miles)
• Adolescent Health Center (0.5 miles)
• Complete Family Eyecare of Carbondale (0.7 miles)
• Girado Chiropractic Center (0.8 miles)
• Dr Gaultney Office (0.9 miles)

Places of Worship

• Frontline Family Ministries (0.3 miles)
• New Life Community Outreach (0.4 miles)
• University Christian (0.7 miles)
• Bethel AME Church (0.8 miles)
• Carbondale Muslim Center (0.8 miles)
• Masjid Alnoor (0.8 miles)
• Rev Shawn Kumm Rev (0.8 miles)

Hospitals

• Heartland Women's Healthcare (0.4 miles)
• Southern Illinois Healthcare (0.8 miles)
• Memorial Hospital Of Carbondale (1 miles)
• Memorial Hospital of Carbondale Birthing Center (1.1 miles)
• The Albany Clinic (3.9 miles)
• St Joseph Memorial Hospital (7.6 miles)

Cafes

• Common Grounds Coffee House (0.4 miles)
• Panera Bread (0.4 miles)
• Starbucks (0.5 miles)
• Harbaugh's Cafe (0.7 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.6 miles)
• Clinic Pharmacy (2.7 miles)
• Family Drug (2.8 miles)
• Walgreens (7.5 miles)

Restaurants

• Flame Grill & Bar (0.5 miles)
• Panda Express (0.5 miles)
• Popeyes Louisiana Kitchen (0.5 miles)
• Hunan Village (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Fazoli's (0.6 miles)
• Reema's Indian Cuisine (0.7 miles)

Transportation

• Amtrak Carbondale (CDL) (0.8 miles)
• Southern Illinois Airport (MDH) (4.7 miles)

Parks

• West Walnut Street Historic District (1.2 miles)
• Evergreen Park (2.3 miles)
• St Francis Animal Shelter (4.9 miles)
• Cannon Memorial Park (6.7 miles)
• Kinkaid Lake Fish & Wildlife (7.8 miles)

Theaters

• AMC University Place 8 (1.3 miles)
• AMC Theaters (1.8 miles)