The Landings at Reed Station Crossing

Pros

• The staff at The Landings is described as friendly, caring, and attentive, treating residents like family.
• Residents appreciate the spacious and clean living environment, which includes beautiful outdoor areas and a variety of amenities.
• Many reviews highlight the enjoyable meals and supportive dining room staff who cater to residents' preferences.
• Residents feel satisfied with the overall care provided, noting that staff members go above and beyond in their roles.
• The facility offers a wide range of activities and events that foster community engagement among residents.
• Families feel relieved knowing their loved ones are in a place that genuinely cares for their well-being and happiness.
• The Landings is recognized for its beautiful atmosphere and resort-like setting, making it an appealing place to live.

Cons

• The food is often terrible and lacks freshness, with a standardized menu that is overloaded with starch.
• The facility is shorthanded and unable to provide promised services, leading to inconsistent care and cleaning.
• Residents have formed a committee to address frequent issues with the quality of food service.
• Cleanliness needs improvement in common areas, and rooms are not always cleaned as promised.
• There are concerns about the quality of care on weekends, particularly with basic hygiene tasks being neglected.
• Some residents feel left out of activities due to limited staff availability for engagement.
• Although the staff is generally helpful, there are times when they appear overwhelmed or insufficient in number.

Review

The Landings at Reed Station Crossing has garnered a mix of feedback from residents and their families, showcasing both strengths and areas for improvement. Many appreciate the attentive, friendly, and compassionate staff who seem genuinely dedicated to enhancing the quality of life for residents. One reviewer emphasized how staff treat residents like family, suggesting that this personal touch is an integral part of the facility's environment. This sentiment is echoed throughout many reviews, highlighting that despite challenges related to staffing shortages, caregivers strive to meet the needs of each individual—making connections that foster a sense of community within the facility.

While the laudable compassion demonstrated by the staff is frequently mentioned, concerns surrounding staffing levels remain a common thread in these reviews. Families noted instances where care appeared lacking, particularly on weekends when it seemed as though there were fewer caregivers available to manage tasks such as basic hygiene or assistance with activities. Some family members expressed gratitude for what care their loved ones received but also acknowledged that there are occasional gaps. It’s clear that while staff do their best under pressure, more personnel could significantly enhance the level of service provided.

Food quality consistently emerged as a point of contention among reviewers. Although some described positive dining experiences with good meals and responsive dining room staff, others lamented about inconsistency in food preparation and taste. Many families highlighted a need for improvements in meal options—suggesting that a standardized menu has led to repetitive dishes overloaded with starches rather than fresh and balanced meals. A notable observation was made about resident feedback impacting menu decisions; some residents have formed committees to voice their opinions on food offerings, indicating an effort towards making improvements in this essential area.

The overall cleanliness and maintenance of The Landings also attracted mixed reviews. While several residents appreciated the modern design and spacious apartments featuring ample storage space, others felt that cleanliness standards fell short at times—particularly in hallways and during room cleanings when scheduled services may have been overlooked. The facility's beautiful exterior was often praised alongside its serene outdoor spaces designed for relaxation; however, ensuring consistent upkeep internally remains an important aspect that requires attention.

Despite these criticisms regarding food quality and cleanliness issues, many families were generally pleased with the vibrant atmosphere within The Landings at Reed Station Crossing. Various activities provided opportunities for social engagement among residents—including arts and crafts sessions, bingo games, decorating parties, and social happy hours—which fostered friendships within this senior community. Reviews highlighted how engaging programs benefit not only those actively participating but also enhance camaraderie among all residents through shared experiences.

Overall satisfaction seems firmly rooted in appreciation for both living conditions and community dynamics at The Landings at Reed Station Crossing; many families express hopefulness regarding future improvement efforts concerning staffing levels and meal options while valuing the supportive relationships formed there. Despite facing challenges such as understaffing or inconsistent service areas like housekeeping or dining experiences from time to time—a collective optimism prevails among residents' families who recognize both inherent strengths accompanying life inside this unique senior living community amidst ongoing endeavors toward enhancements.

Located in Carbondale, Illinois, this neighborhood offers a variety of amenities and services within close proximity. From popular dining options such as Taco Bell, McDonald's, and Fujiyama Japanese Steakhouse Restaurant to healthcare facilities like Burke Dermatology and Shawnee Health Care, residents have easy access to essential resources. The area also boasts convenient transportation options with Amtrak Carbondale and Southern Illinois Airport nearby. For leisure activities, residents can visit the AMC University Place 8 theater or enjoy a stroll in one of the nearby parks like Cannon Memorial Park or Evergreen Park. Places of worship such as the Southern Baptist Convention and Masjid Alnoor cater to spiritual needs, while cafes like Panera Bread and Starbucks offer cozy spots for socializing. Overall, this vibrant neighborhood provides a comfortable living environment ideal for seniors looking for convenience and accessibility.

Restaurants

• Taco Bell (1.2 miles)
• Burger King (1.3 miles)
• McDonald's (1.3 miles)
• Arby's (1.3 miles)
• Freddy's Frozen Custard & Steakburgers (1.4 miles)
• McAlister's Deli (1.4 miles)
• Fujiyama Japanese Steakhouse Restaurant (1.4 miles)

Theaters

• AMC University Place 8 (1.3 miles)
• AMC Theaters (3.9 miles)

Physicians

• Burke Dermatology (1.3 miles)
• Complete Family Eyecare of Carbondale (1.8 miles)
• Oral Maxille Facial Su (2 miles)
• Shawnee Health Care (2.3 miles)
• Adolescent Health Center (2.6 miles)
• Girado Chiropractic Center (2.9 miles)
• Anad K Salem (3 miles)

Hospitals

• Southern Illinois Healthcare (1.7 miles)
• Heartland Women's Healthcare (2.3 miles)
• Memorial Hospital Of Carbondale (3.1 miles)
• Memorial Hospital of Carbondale Birthing Center (3.2 miles)
• The Albany Clinic (6.2 miles)

Places of Worship

• Southern Baptist Convention (1.7 miles)
• Carbondale Muslim Center (2.4 miles)
• Masjid Alnoor (2.4 miles)
• New Life Community Outreach (2.7 miles)
• Frontline Family Ministries (2.7 miles)
• Bethel AME Church (2.8 miles)
• First Presbyterian Church (3.1 miles)

Cafes

• Panera Bread (2.1 miles)
• Starbucks (2.1 miles)
• Common Grounds Coffee House (2.9 miles)
• Harbaugh's Cafe (3.2 miles)

Pharmacies

• Walgreens (2.6 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.6 miles)
• Clinic Pharmacy (4.6 miles)
• Family Drug (4.7 miles)

Transportation

• Amtrak Carbondale (CDL) (3 miles)
• Southern Illinois Airport (MDH) (5.2 miles)

Parks

• West Walnut Street Historic District (3.4 miles)
• Cannon Memorial Park (4.3 miles)
• Evergreen Park (4.8 miles)
• St Francis Animal Shelter (6.3 miles)
• Bush park (7 miles)