701 South Lewis Lane, Carbondale, IL 62901
For more information about senior living options: (866) 208-4318
Overall Review of Century Assisted Living I
Pros
The staff at Century Living are incredibly friendly and attentive to residents’ needs.- The staff and management treat residents like family and are extremely caring.
- Families are kept in the loop about their loved ones’ well-being.
- Century Living is highly recommended by families.
- The facility is very clean, has private rooms, and meals are home-cooked and smell great.
- Residents enjoy daily activities such as karaoke, stories, crafts, and trivia.
- The staff know each resident by name and remember their histories, and they also know the families’ names.
Cons
The facility is not what they say it is.- They promised to help with showers and daily activities but did nothing.
- They only want the money.
- The reviewer would not even take a dog there.
- The reviewer was glad they moved her out and that she wasn't there long.
- People considering placing a loved one there should look elsewhere.
- The 2016 executive director was not capable for the job, often unprofessional and allowed neglect and verbal abuse.
Review
Century Assisted Living I in Carbondale is best suited for seniors who want a warm, home-like setting where caregivers know residents by name and families feel connected to daily life. It works well for individuals who prefer a small, intimate community with private rooms, regular social activities, and meals that feel largely home-cooked. The emphasis on everyday warmth, karaoke, crafts, trivia, and shared meals, appeals to those who value steady caregiver attention and a culture that feels like family. For families seeking a place where staff engagement is visible, reliable, and easy to communicate with, Century presents a practical match.
The strongest advantages center on staff culture and daily life. Reviews consistently highlight staff friendliness, genuine care, and a sense of belonging that makes residents feel valued and secure. Families are often kept in the loop about how loved ones are doing, and many staff members are singled out for their attentiveness and respect. The small scale helps staff know residents and their histories, which translates into personalized attention. The combination of a clean environment, private rooms, and homestyle meals further reinforces a comfortable, welcoming setting where social activities are a regular part of the routine.
Yet there are notable caveats that must be weighed. A minority of reviews raise red flags about unmet expectations or inconsistent delivery of promised services, including assistance with showers and daily activities. One account describes a gap between what was promised and what was provided, raising questions about reliability. A much older critique points to management shortcomings and alleged neglect or verbal abuse, with state complaints and family decisions to move elsewhere. A separate voice questions the facility’s motives, suggesting a need for careful verification of what is actually delivered beyond the amiable, homey atmosphere.
Those cons do not automatically erase the positives, but they do influence the calculus. The day-to-day strengths, the close-knit staff, timely responsiveness, and family-inclusive atmosphere, address many concerns about administrative stability. In a small setting, oversight tends to be more immediate, and families often have smoother channels for raising issues. Private rooms and home-style meals provide tangible comfort that can compensate for the absence of a large medical footprint, particularly for residents who do not require intensive clinical oversight. For families prioritizing personal connection and predictable, neighborly care, these advantages can outweigh the drawbacks.
Targeted alternatives become worth considering for residents with more complex medical needs or a demand for stronger governance. If clinical oversight, formalized care plans, and transparent, consistently enforced policies are essential, exploring other communities with larger staffs, dedicated medical leadership, and documented complaint resolution processes is prudent. Facilities with memory-care wings or skilled-nursing options may better serve individuals requiring higher levels of supervision or more specialized programming. In short, when the priority is a tight-knit, personable environment, Century shines; when the priority shifts to rigorous medical support and definitive governance, other options may deliver greater peace of mind.
Overall, Century Assisted Living I offers a practical, affection-forward option for a specific slice of the senior population: those who want a cozy, homelike setting, strong caregiver familiarity, and an active social life. The strong personal connections and daily engagement can make a meaningful difference in quality of life, often offsetting the absence of large-scale medical infrastructure. Prospective families should approach with a clear set of questions: confirm current leadership stability, review concrete care plans, and meet the caregiving team and current residents to assess alignment between promises and daily practice. If those checks pass, Century stands as a compelling, trustworthy choice; if not, pursuing alternatives with more formal governance and extended clinical support is a prudent step.
12 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care
Nourishing the Mind: Essential Dietary Approaches for Dementia