Information last verified:
306 West Mill Street, Carbondale, IL 62901
For more information about senior living options: (844) 490-3973
The Carbondale team is an exemplary group dedicated to the highest levels of patient care. Bria is a terrific case manager; things come naturally to her. The facility's patient care and support have been more than expected. Families would definitely recommend the facility. The Carbondale team impressed everyone they met there.
The facility is described as trash, with staff coming in high or drunk. Therapists barely see their patients. Residential supervisors are abusive toward the kids. The staff cuss the kids out all the time. The kids barely get any outside time and receive no meaningful therapeutic activities. The program is not what it advertised and residents are said to be jumped or beaten. The place is described as a money-making scam, prioritizing profits over care. The staff overmedicate the kids and zombify them, making them look unfamiliar to their families.Chippewa House in Carbondale, IL is best suited for families that have exhausted other placement options and must prioritize affordability and proximity, while remaining able and willing to exercise intense, ongoing oversight. This community is not a solid fit for families seeking reliable therapeutic outcomes or a consistently safe environment for youth with complex mental health needs or brain injuries. The prevailing consensus from a substantial number of reviews is that the care quality, safety, and day-to-day operations do not meet conventional expectations for residential treatment, making it a choice to be made only after careful comparison with stronger, more accountable providers.
Those who may want to consider alternatives are families that require dependable safety standards, transparent communication, and stable staffing. If safeguarding residents from abuse, ensuring timely medication management, and maintaining predictable schedules are non-negotiables, other facilities with proven track records and clearer oversight should be pursued. Visitors and guardians deserve consistent access to their loved ones, real-time updates, and a treatment plan that reflects stated goals. In short, when the priority is genuine clinical accountability and a respectful, non-punitive environment, look elsewhere.
The modest positives that do surface, most notably the occasional praise for a few dedicated staff members or case managers, do little to counterbalance the broad, systemic concerns raised in the reviews. A handful of staff are described as capable or responsive in isolated instances, and a few entries reference moments of effective care. However, these glimmers are overwhelmed by repeated, serious allegations of abuse, verbal disrespect, mismanagement, and staff instability. In practical terms, small acts of kindness or competence cannot outweigh the risk signals that appear across multiple stories from residents and families.
The main red flags are concrete and recurring: reports of abusive or neglectful treatment, frequent staff turnover, inconsistent or delayed medication administration, and communication gaps that leave families in the dark. Residents are said to have insufficient outside time, limited community interaction, and, in some accounts, unsafe living conditions or punitive responses to behavior. Several reviews describe families being shut out or blocked from access, and some accounts allege paperwork mishandling or moves without proper notice. The pattern is not episodic; it suggests entrenched practice rather than isolated incidents.
To navigate this landscape, families should demand far more than promises. Insist on a detailed, written treatment plan with measurable goals and a clear timetable for reassessment. Require unambiguous, regular updates and guaranteed access for family members, including in-person visits and timely records. Before any placement, verify licensing status, inspect the facility unannounced, and speak with multiple staff across shifts. If these standards cannot be met, or if there is resistance to transparency, the prudent move is to pursue alternatives with stronger clinical governance and accountability structures.
In the end, Chippewa House is not a confidence-inspiring option for most families. The breadth and intensity of reported concerns point toward significant safety and quality risks that far outweigh any potential savings or convenience. For families prioritizing safety, consistent care, and clear lines of accountability, stronger, better-regulated programs are the rational choice. If choosing to pursue placement here, proceed with uncompromising oversight, stringent expectations, and a concrete exit plan in case conditions fail to improve.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chippewa House, located in Carbondale, IL, is a board and care home that provides personalized care services for seniors. The community offers a range of amenities to ensure comfort and convenience for its residents. These amenities include a dining room where nutritious meals are prepared and served, fully furnished accommodations, a garden for outdoor relaxation, housekeeping services to maintain cleanliness, move-in coordination to assist with the transition, as well as access to telephone and Wi-Fi/high-speed internet.
At Chippewa House, residents receive assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure comprehensive care for each resident. Special attention is given to individuals with diabetes through the provision of diabetic diets. Meal preparation and medication management are provided by the experienced staff.
The community takes into consideration the dietary restrictions of residents and ensures that their needs are catered to during meal times. Scheduled daily activities are organized to promote socialization and engagement among residents.
Chippewa House benefits from its convenient location as it is surrounded by various amenities that enhance the quality of life for its residents. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters and hospitals are all easily accessible from the community.
With its array of care services and amenities along with its strategic location near essential facilities and services in Carbondale, IL, Chippewa House provides a comfortable and supportive environment for seniors requiring assisted living assistance.
This part of Carbondale, Illinois, offers a diverse range of amenities that cater to the needs and preferences of seniors. With several places of worship nearby, individuals can easily practice their faith within the community. In terms of dining options, there are various restaurants serving a variety of cuisines, as well as cafes for those seeking a more casual dining experience. Additionally, there are multiple physicians' offices and healthcare facilities in close proximity, ensuring easy access to medical care. Transportation options include an Amtrak station and nearby airport for convenient travel. The area also features parks for outdoor recreation and relaxation. Overall, this neighborhood provides a comfortable and convenient living environment for seniors seeking a vibrant community with essential services within reach.
Chippewa House is located at 306 West Mill Street, Carbondale, IL 62901 in Williamson County, Illinois
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