Bridgeview Health Care Center

Pros

• The staff at Bridgeview Healthcare Center is described as excellent, courteous, and attentive to residents' needs.
• Residents enjoy a clean environment and appreciate the thorough cleaning schedule.
• The variety of activities, including bingo and prayer services, keeps residents engaged and active.
• Meals are provided three times a day, and residents report that the food is good.
• Families feel reassured knowing their loved ones are well cared for and treated with dignity.
• Many reviewers express satisfaction with the overall condition of the facility and the care provided.

Cons

• The staff at Bridgeview Healthcare Center is very slow to respond to requests, leading to a lack of proper care.
• An aunt fell out of bed shortly after being transported to the facility due to negligence in supervision.
• Several areas of the building smell like urine, contributing to an unpleasant environment for residents and visitors.
• Residents are often left unattended, which can lead to distress and confusion, especially for those with dementia.
• The transport chairs provided for patients are uncomfortable, causing physical issues such as swollen feet from prolonged sitting.
• Communication regarding medication management is poor; nurses snap at family members making inquiries about their loved ones' care.
• Personal belongings, such as clothing items that were labeled, have gone missing without any explanation from staff members.
• There is a lack of suitable visitor areas for families wanting to spend time with their loved ones in a comfortable setting.

Review

Bridgeview Healthcare Center has received a mixed bag of reviews from families of residents, revealing both positive experiences and significant concerns regarding the care provided to their loved ones. On one hand, many families have praised the facility for its cleanliness, friendly staff, and an array of activities designed to keep residents engaged. For instance, one reviewer noted that their mother receives three meals a day, accompanied by laundry services and recreational activities such as bingo and Bible studies. They appreciated that the facility is well-maintained, with regular cleaning occurring twice a week. The presence of a store on-site further adds to the convenience afforded to residents.

Another family member expressed satisfaction with the quality of care their mother has received over three and a half years at Bridgeview. They highlighted the attentive staff who not only provided optimal care but also kept family members informed about necessary updates regarding their mother's condition. This individual's gratitude reflects how some families find peace in knowing their loved ones are treated with dignity and respect at Bridgeview.

In stark contrast, there have been several negative reports detailing troubling experiences within the same facility. One reviewer described their sister's experience as highly unsatisfactory due to slow response times for assistance and significant lapses in treatment plans—specifically mentioning that physical therapy was halted without notification. Additionally, they pointed out maintenance issues within the older building, noting specific instances where cleanliness did not meet expectations.

A particularly disturbing account came from a family who placed an aunt diagnosed with dementia at Bridgeview. The review was filled with alarming details about unsafe conditions and inadequate supervision leading to a fall shortly after her arrival. They criticized staff for not accommodating her needs according to her condition; despite being promised she could eat her meals in her room, she was instead left alone in a common area among other confused residents—a situation that contributed to her distress.

Moreover, this family registered serious concerns regarding medication management and overall treatment quality for their aunt. They reported witnessing signs of sedation without need and expressed dismay upon discovering her neglected physical condition—from swollen feet to dry skin—suggesting neglect by nursing staff when it came to basic care routines like skincare or mobility assistance during therapy sessions.

Other reviewers echoed these sentiments of dissatisfaction regarding communication between staff and families. One particularly unsettling experience involved difficulty getting timely responses from nursing staff regarding medication schedules for patients—a lapse that caused frustration for family members trying to advocate for their loved ones’ health needs. Issues were also raised about missing personal belongings after laundry service; incidents like these compounded feelings of fear among families concerned about losing track of essential items within the facility.

Nonetheless, there remains a segment of reviewers who appreciate certain aspects of Bridgeview Healthcare Center; they emphasize its clean environment along with courteous personnel who engage actively with residents through various social activities like bingo or movie nights outdoors during summertime. Ultimately, while some families report satisfactory living conditions evolving into genuine contentment concerning resident welfare at Bridgeview Healthcare Center, others cannot overlook serious deficiencies affecting treatment quality—resulting in substantial anxiety over placement decisions made on behalf of vulnerable loved ones needing care in such facilities.

Restaurants

• Al Bawadi Grill (0.7 miles)
• The Patio (1.3 miles)
• McDonald's (1.8 miles)
• Denny's (1.8 miles)
• Chick-Fil-A (2.1 miles)
• Baba Saj-Palos Hills (2.9 miles)
• Stacked (3 miles)

Places of Worship

• Mosque Foundation (1.5 miles)
• Palos Islamic Center (5.4 miles)
• Beth Eden Baptist Church (8.2 miles)
• Holy Name Of Mary Church (8.3 miles)

Pharmacies

• Walgreens (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (3.5 miles)
• Walgreens (3.8 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.8 miles)

Parks

• Harr Park (2.6 miles)
• Wentworth Park (3.4 miles)
• Waterfall Glen Forest Preserve (7.9 miles)

Transportation

• Atlantic Aviation (3.4 miles)
• Concourse B (4.2 miles)
• Chicago Midway International Airport (MDW) (4.2 miles)
• Cta (4.3 miles)
• Metra (7.4 miles)
• Metra - Morgan Park / 115th Street (7.8 miles)

Cafes

• Corner Bakery Cafe (3.6 miles)
• Panera Bread (4.4 miles)

Hospitals

• Advocate Children Hospital-Hope Pavilion (3.8 miles)
• Advocate Christ Outpatient Pavilion (3.9 miles)
• Palos Community Hospital (5.2 miles)
• Little Company of Mary Hospital (5.7 miles)
• MacNeal Hospital (6.1 miles)
• Building 217, Hines VA Hospital (7.9 miles)
• Edward Hines, Jr Veterans Hospital (8 miles)

Physicians

• All Star Pediatrics (4.7 miles)
• Loyola Medicine Burr Ridge (6 miles)