Visiting Angels in Hickory Hills, IL

Pros

• The team of empathetic, compassionate caregivers is a wonderful addition to families, delivering heartfelt care.
• The office staff is responsive and welcoming, always ready to answer questions and match families with the best caregiver.
• Zara provided heartfelt, high-quality care and truly felt like a part of the family.
• Zahra, Malia, and the team go the extra mile to care for loved ones and are highly recommended.
• Zahrah and her team, along with Malia, consistently follow up with visits to ensure loved ones are well cared for.
• The caregivers are trusted, reliable, and genuinely attentive to clients.
• They treat loved ones as their own, creating a warm, family-like atmosphere.
• Homewatch Caregivers is known for gold-standard care and excellent service.
• The team is consistently top-notch, genuine, knowledgeable, and attentive.

Cons

• A caregiver sent by this company stole the reviewer's mother's wedding rings and credit card.
• Contrary to their contract, the agency refused to take responsibility or even apologize.
• They no longer take or return the reviewer's phone calls.

Review

Visiting Angels in Hickory Hills, IL is best suited for families who want to keep a loved one at home while receiving consistently compassionate, highly personalized care. This agency shines for clients who need help with daily tasks, companionship, medication reminders, and transitional support, with care plans built around a careful match between caregiver personality and specific needs. The office atmosphere is welcoming and responsive, and the team prioritizes finding the best caregiver to fit each situation. For households that value continuity, warmth, and a family-like relationship with caregivers, this provider offers a practical, reliable path.

The strongest points show up in the people delivering the care and in the office infrastructure behind them. Reviewers repeatedly note empathetic, compassionate caregivers who treat loved ones as if they were family. Names like Zahra, Malia, Zara, and Dominique recur as exemplars of high-quality, attentive service. The office staff is described as responsive, professional, and proactive, with ongoing follow-ups to verify that care remains on track. A practical advantage is the ability to tailor the caregiver match over time, including adjusting or increasing hours as needs evolve, which translates into real peace of mind for families juggling schedules and health concerns.

Yet risk environments do exist, and one review casts a clear warning flag: a caregiver theft of wedding rings and a credit card, with the agency not assuming responsibility in that account. While this case appears isolated among overwhelmingly positive feedback, it underscores a nontrivial vulnerability - valuables and trust. The review strong enough to prompt families to demand explicit policies on background checks, supervision, incident resolution, and steps for replacement or reimbursement. In this context, families should press the agency for transparent, documented safeguarding practices and a clear line of accountability.

Who might want to consider alternatives? Those needing 24/7 on-site supervision or a more regulated, facility-based environment may prefer an assisted living setting that provides on-site nursing, structured daily programming, and a formal continuum of care. Families seeking deeper clinical oversight, memory-care specialization, or more auditable safeguarding protocols may find a facility or a different licensed home-health provider a better fit. The theft incident, even if unusual, adds a non-negligible risk signal for households prioritizing iron-clad oversight and guaranteed accountability from leadership.

Nevertheless, the positives provide meaningful offset when approached with practical safeguards. The service delivers consistently high-quality care, with caregivers who truly connect with clients and families, producing tangible comfort and continuity. The ability to adjust caregiver assignments and service hours quickly helps families avoid disruptive changes and maintain steady routines. By pairing this strength with proactive risk-management steps - demanding comprehensive background checks, clear contracts, explicit incident procedures, and dependable replacement policies - Visiting Angels can remain a strong, reliable option for in-home care that lets seniors stay where they feel most secure.

Bottom line: Visiting Angels Hickory Hills offers a pragmatic, effective choice for families prioritizing home-based, personalized care delivered by a compassionate, well-regarded team. It suits households that prize compatibility, continuity, and a responsive office that supports flexible scheduling. If staying at home with a trusted caregiver network is the priority, this provider belongs on the short list. If 24/7 on-site supervision, formal clinical oversight, or iron-clad safeguarding policies are non-negotiable, alternatives such as facility-based care or other licensed home-health providers deserve serious consideration. Start with a defined trial period, clear expectations, and a questions-first approach to confirm fit.

This part of Hickory Hills, Illinois offers convenient access to various amenities essential for senior living. With multiple pharmacies, restaurants, places of worship, parks, cafes, hospitals, and transportation options within a few miles radius, residents can easily meet their daily needs and enjoy a comfortable lifestyle. The presence of reputable healthcare facilities like Palos Community Hospital and Advocate Christ Outpatient Pavilion ensures quality medical care is readily available. Additionally, the proximity to Chicago Midway International Airport and public transportation options like Metra provide easy travel options for seniors looking to explore the surrounding areas. Overall, this area offers a mix of convenience and accessibility that can cater well to seniors looking for a vibrant yet peaceful community to call home.

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.3 miles)
• Walgreens (2.3 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.1 miles)
• Walgreens (4.6 miles)

Restaurants

• McDonald's (0.9 miles)
• Al Bawadi Grill (0.9 miles)
• Denny's (0.9 miles)
• The Patio (1 miles)
• Chick-Fil-A (2.1 miles)
• Baba Saj-Palos Hills (2.2 miles)
• White Castle (2.4 miles)

Places of Worship

• Mosque Foundation (0.9 miles)
• Palos Islamic Center (4.4 miles)
• Beth Eden Baptist Church (8.7 miles)
• Holy Name Of Mary Church (8.7 miles)

Parks

• Harr Park (3.6 miles)
• Wentworth Park (4.6 miles)
• Waterfall Glen Forest Preserve (6.7 miles)

Cafes

• Corner Bakery Cafe (4.1 miles)
• Panera Bread (5 miles)

Hospitals

• Palos Community Hospital (4.2 miles)
• Advocate Christ Outpatient Pavilion (4.5 miles)
• Advocate Children Hospital-Hope Pavilion (4.5 miles)
• Little Company of Mary Hospital (6.5 miles)
• MacNeal Hospital (7.2 miles)
• Edward-Elmhurst Health Center (8.1 miles)
• Building 217, Hines VA Hospital (8.7 miles)

Physicians

• All Star Pediatrics (4.4 miles)
• Loyola Medicine Burr Ridge (5.4 miles)

Transportation

• Atlantic Aviation (4.8 miles)
• Concourse B (5.5 miles)
• Chicago Midway International Airport (MDW) (5.6 miles)
• Cta (5.7 miles)
• Metra (7.3 miles)
• Metra - Morgan Park / 115th Street (8.2 miles)