St Joseph's Medical Center is a nursing home community in Bloomington, IL.
Information last verified:
2200 East Washington Street, Bloomington, IL 61701
For more information about senior living options: (866) 208-4318
2.4 from 120 reviews
5 stars
36
4 stars
6
3 stars
3
2 stars
4
1 stars
71
Overall Review of St Joseph's Medical Center
common26 reviews mention this
Nurses and staff care varies
Residents describe both very kind staff and moments when care felt inadequate.
Many reviewers focus on compassionate, helpful staff members, including nurses who explained procedures, provided reassurance, and went above and beyond during stays. At the same time, other reviews describe rude or dismissive behavior, poor responsiveness, and care that felt inadequate during critical moments. Several comments also point to how much the experience depended on which staff member a resident or family interacted with.
caveat12 reviews mention this
Communication and call-light issues
Residents report slow communication and delays answering call buttons or family questions.
A recurring complaint is that families struggled to get timely updates or help, including reports that call buttons went unanswered for long stretches. Some reviewers describe asking repeatedly for information about tests, discharge steps, or a loved one’s status without getting follow-through. Even when staff members were described positively, multiple reviews still mention gaps in keeping patients and families informed.
caveat8 reviews mention this
Long waits for care
Several reviews describe long waits before providers arrived or results were shared.
Reviews frequently mention waiting hours for an initial evaluation, scan-related updates, or discharge papers. Some people describe leaving before they received what they needed, while others say they waited in rooms or waiting areas without getting the help they expected. A few reviewers also connect delays to added stress when pain or breathing symptoms were present.
caveat6 reviews mention this
Billing feels unexpectedly high
Some families report very high bills and difficulty getting billing answers.
A subset of reviews focuses on pricing shocks, including claims of large charges for lab work or emergency room visits. Several reviewers say they were told or expected one outcome, but later faced denials or bills that felt disproportionate. Others describe billing conversations as unhelpful or unwilling to adjust, even after reaching out.
common2 reviews mention this
Food is mixed
Dining reviews are split between praise and disappointment.
One reviewer says the cafeteria food was delicious and inexpensive, encouraging others to try it. Another reviewer, in contrast, describes the food as not great and says they preferred bringing something else. Because these comments point in opposite directions, food quality appears inconsistent across stays.
caveat5 reviews mention this
Discharge and follow-through concerns
Some reviews describe problems with discharge instructions and post-stay coordination.
A number of families describe communication breakdowns around discharge, including missing or incorrect instructions that had to be sorted out later. Others mention concerns after transfers or planned next steps, like having to seek care elsewhere because something important wasn’t addressed. While some care experiences are described as smooth, these reviews emphasize the importance of clear handoffs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
12 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Central Illinois Regional (2 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
OSF St Joseph Medical Center Materials Management (0 miles)
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
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12 resident community capacity
Skilled Nursing Facility
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Central Illinois Regional (2 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Beautiful, well-kept facility with engaging activities and spacious apartments.
8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony