St Joseph's Medical Center in Bloomington, IL

Information last verified:

2200 East Washington Street, Bloomington, IL 61701

For more information about senior living options: (844) 490-3973

2.3 from 110 reviews
5 stars
31
4 stars
5
3 stars
3
2 stars
3
1 stars
68

Overall Review of St Joseph's Medical Center

Pros

  • pro The birthing center was wonderful; every nurse, midwife, anesthesia provider, and doctor was attentive and cared.
  • pro The team of midwives who delivered the baby did a wonderful job.
  • pro M. Steele, APRN, CNP, was professional and personable, delivering excellent care.
  • pro OSF shows that quality healthcare should not depend on insurance status, and patients feel respected, supported, and valued.
  • pro OSF staff were outstanding and compassionate, with nurses and technicians going above and beyond.
  • pro Becca, a wound nurse, explained procedures clearly and helped the family understand what needed to be done.
  • pro Mary Jo at the OSF MRI department helped coordinate appointments and cancellations promptly.
  • pro The ER doctors and nurses were kind and thorough, providing attentive care.
  • pro The care team at OSF St. Joseph Medical Center saved a mom’s life and treated her with compassion.
  • pro PromptCare at OSF St. Joseph Hospital in Bloomington provided professional and personable care.

Cons

  • pro The experience at OSF in Bloomington was extremely disappointing and traumatic.
  • pro Postpartum care was a nightmare because the staff focused on the mother’s preeclampsia and neglected the newborn.
  • pro Nursing staff were described as horrible and rude, with poor attention to patient needs and painful IV experiences.
  • pro OSF’s billing practices were criticized as overpriced and opaque, with self-pay lab test prices far above market rates and little willingness to negotiate.
  • pro The OSF St. Joseph ER was labeled the worst hospital by some reviewers, citing long waits, unprofessional staff, and lack of compassion.
  • pro Several reviews claimed a lack of empathy and professionalism, including misdocumentation or falsified records.
  • pro There were accusations of bullying or disrespect regarding vaccines and birth plans, especially during childbirth.
  • pro One review criticized content in a Catholic setting as inappropriate for children, citing a nurse presenting LGBT-themed material.
  • pro Patients reported safety concerns such as delayed pain relief, failure to respond to call buttons, and inadequate discharge instructions.

Review

This Bloomington, IL community is best suited for families prioritizing a strong, positive maternity care experience and for patients who can work with a capable, attentive team when the right staff is on duty. The Birth Center and obstetric team receive consistently favorable mentions from those who experienced delivery with respectful, comprehensive care. When the focus is on childbirth, many reviewers describe attentive nurses, midwives, anesthesia, and lactation support, with a team that appears capable of guiding families through the perinatal process. For other medical needs, however, the experience is far more variable, and outcomes depend heavily on which clinicians and shifts are available.

Those who may want to consider alternatives are families seeking reliable, consistently compassionate emergency and inpatient care, transparent communications, and predictable billing practices. The reviews reveal a pattern of inconsistent bedside manner, long wait times, and reports of inadequate follow-through, especially in the ER and during inpatient stays. Billing practices and price transparency are recurring concerns, with several patients reporting substantial bills for routine tests and unclear explanations about coverage. For families with ongoing medical needs, the perception of understaffing and uneven responsiveness can undermine trust and escalate stress during already challenging situations. In short, for families who require steady, predictable care across multiple encounters, alternatives deserve consideration.

The most compelling pros offset the main cons only in narrowly defined contexts. When the situation centers on childbirth, the pros, an experienced birth team, supportive postpartum care, and practical, family-centered attention, often offset other concerns. The positive experiences around labor, delivery, and breastfeeding support demonstrate that the facility can deliver high-quality maternity care under the right circumstances. In contrast, the ER and general inpatient arena shows a far more mixed picture: some patients report swift testing, skilled doctors, and compassionate nurses, while others describe hours-long waits, limited updates, and perceived bedside indifference. The dissonance between these experiences is stark: excellent outcomes for certain specialties when staff are engaged, but frustrating, even traumatic, episodes when communication fails or staffing is thin.

The most consequential drawbacks center on communication, staffing, and cost. Chronic understaffing translates into slow responses to call buttons, delayed analgesia, and fragmented discharge planning. Reviews highlight patients who waited hours for tests or information, received inconsistent updates, or left with unresolved concerns. The sense of disorganization extends to billing, with reports of unexpected charges, questions about insurance coverage, and frustration when the hospital’s stated policies collide with actual invoices. Cultural or religious framing appears in a few reviews as a complicating factor for some families, suggesting a mismatch between patient expectations and institutional messaging in certain encounters. Taken together, these themes temper the strengths in maternity care with caution for anyone facing non-obstetric emergencies or extended hospital stays.

Practical guidance for families considering this community begins with a clear approach to risk and priority. If childbirth is the priority, align expectations with the specific birth-team on duty and set a plan for postpartum support, lactation help, and newborn evaluation. For any ER or inpatient need, prepare to advocate: designate a point person to receive updates, request a nurse navigator or patient advocate when possible, and confirm test costs and insurance coverage in advance. In cases of billing disputes or opaque charges, pursue a pre-visit price quote and document communications with billing staff; consider parallel options at nearby facilities known for price transparency. If religious or cultural alignment matters, discuss these preferences upfront to gauge whether the care team’s approach will respect them.

In the end, OSF St. Joseph Medical Center in Bloomington offers a mixed proposition: it can be a strong choice for families prioritizing a high-quality maternity experience and for patients who encounter the right clinicians on the right days. For those facing urgent care, routine inpatient needs, or ongoing complex care requiring dependable, uniform communication and predictable costs, it is prudent to survey nearby alternatives and compare how they handle wait times, bedside responsiveness, and billing clarity. The decision hinges on what phase of care is most critical and how much emphasis is placed on maternity strength versus the need for consistent, transparent emergency and inpatient experiences.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Central Illinois Regional (2 miles away) Central Illinois Regional (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. Joseph's Medical Center in Bloomington, IL, is a welcoming and supportive assisted living community designed to provide residents with a comfortable and enriching lifestyle. Our facility boasts an array of amenities aimed at enhancing the quality of life for our residents. Enjoy delightful meals in our inviting dining room, participate in scheduled daily activities, or relax in the serene outdoor space or garden. Each accommodation is fully furnished, ensuring a homely atmosphere from day one.

We understand that each resident has unique needs, which is why we offer personalized care services. Our dedicated staff is on hand to assist with activities of daily living such as bathing, dressing, and transfers. We also cater to special dietary restrictions and provide tailored meal preparation and service, including diabetes-specific diets. Medication management is available to ensure residents maintain their health with ease.

St. Joseph's Medical Center is conveniently located near various essential services and recreational options. Residents can enjoy nearby cafes and restaurants, explore local parks, visit pharmacies, and access a network of healthcare professionals and hospitals, all within close proximity.

With housekeeping services included and move-in coordination assistance provided, transitioning to St. Joseph's Medical Center is both seamless and stress-free. We prioritize making every resident feel safe, supported, and engaged in their community while offering the freedom to enjoy life at their own pace.

Nearby Places of Interest

Hospitals

  • OSF St Joseph Medical Center Materials Management (0 miles)
  • Osf Healthcare System (0.1 miles)
  • Children's Hospital of Illinois (1.2 miles)
  • McLean County Orthopedics (1.3 miles)

Physicians

  • Osf Healthcare Bloomington (0.1 miles)
  • Center For Healthy Lifestyles (0.1 miles)
  • OSF Medical Group: Pediatrics (0.1 miles)
  • Bloomington Pediatrics and Allergy (0.1 miles)
  • Lalana Babugowda (0.2 miles)
  • Miller Urogynecology (0.2 miles)
  • Eye Surgical Associates (0.2 miles)

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (0.2 miles)
  • Starbucks (1.7 miles)
  • Starbucks (1.7 miles)
  • Crafted Coffee Brews (1.8 miles)

Restaurants

  • Chipotle Mexican Grill (0.2 miles)
  • Hot Wok Express (0.3 miles)
  • Kobe Japanese Steak House (0.3 miles)
  • Ancho & Agave BLM (0.3 miles)
  • KFC (0.4 miles)
  • Olive Garden (0.4 miles)
  • McDonald's (0.5 miles)

Pharmacies

  • Schnucks (0.3 miles)
  • Walgreens (0.6 miles)
  • Jewel-Osco Pharmacy (0.8 miles)
  • Ryan Pharmacy (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Merle Pharmacies (1.9 miles)

Parks

  • The Playground at Rollingbrook Park (1.1 miles)
  • Stevenson Park (1.1 miles)
  • Franklin Square Historic District (1.8 miles)
  • Franklin Park (1.8 miles)

Places of Worship

  • Wesley United Methodist Church (1.7 miles)

Frequently Asked Questions

Where is St Joseph's Medical Center?

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