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3.9 from 28 reviews
5 stars
16
4 stars
4
3 stars
1
2 stars
2
1 stars
5
Overall Review of Westminster Village
differentiator2 reviews mention this
Care levels stay on-site
Residents can move between care levels on the same campus without losing access to familiar community spaces.
Several reviews highlight the convenience of staying on the same grounds when needs change. One resident described moving from independent living to the nursing home on-site and possibly assisted living, while still having the same social routine. Another review specifically mentions that people in the nursing home can still dine with friends in the cafeteria and join activities in assisted living.
common5 reviews mention this
Therapy and rehab support
Physical and occupational therapy is part of daily care, and some residents describe specialized exercise programs.
Reviews frequently connect care here with rehabilitation and therapy. A family member said their mom had physical and occupational therapy and that the approach felt professional. Another reviewer mentioned a specialized workout program tied to their dadâs needs, and one resident described rehab experience (including preferences around exercise spaces). Residents also describe getting help with mobility and walking back on their feet after setbacks.
common14 reviews mention this
Staff responsiveness varies
Staff support is a major theme, with many residents praising kindness and quick response alongside complaints about professionalism.
A large share of reviewers describe staff as friendly, helpful, patient, and attentiveâoften emphasizing peace of mind and quick responses. Some also say staff members know residents by name and provide care that feels genuine. At the same time, other reviews raise sharp concerns about rude or unprofessional behavior, messy public areas, and staffing shortages that lead to long call-button wait times. Taken together, residentsâ experiences appear to depend on the day and the team involved.
common7 reviews mention this
Dining is a consistent plus
Food quality and the dining routine come up repeatedly in reviews.
Residents and families often praise the food and describe dining as a regular highlight. One reviewer called the food outstanding with variety, and another said their mom likes the food. Several also mention enjoying getting down for dinner and socializing in the dining room. Alongside those positives, at least one review ties dining directly to overall care, while another points to the dining room layout and space.
caveat4 reviews mention this
Price and service expectations
Cost is a recurring point of tension, with reviewers disagreeing on value and transparency.
Some families say the pricing feels reasonable compared with other places they looked at, and others describe the facility as expensive but well equipped. Other reviewers criticize costs alongside service expectationsâfor example, concerns about whether paid services are performed and complaints about management and food quality. One review also raises a specific transparency concern about how long stays may affect Social Security. Overall, reviews suggest you should ask detailed questions about pricing and what is included.
common9 reviews mention this
Rooms, updates, and upkeep
Reviews describe a mix of updated, well-kept spaces and concerns about upkeep.
Many reviewers point to apartments that feel comfortable and attractive common areas, including references to remodeling and updated rooms. Some describe the facility as immaculate and well maintained, and others praise outdoor walking areas and garden/courtyard spaces. A few reviews take the opposite stance, mentioning buildings being a mess or public areas not being kept up. This creates a split picture of day-to-day condition.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
22 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Skilled Nursing Facility
Amenities
Beautician on-site
Beauty salon
Cable or satellite TV
Dining room
Full kitchen
Fully furnished
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Overnight guests
Private bathrooms
Resident parking
Wi-Fi/high-speed internet available
Transportation
Central Illinois Regional (2 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Community-sponsored activities
Fitness programs
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Physicians
Bloomington-Normal Audiology (0.3 miles)
Central Illinois Neuro Health Sciences (0.4 miles)
Neuro Ortho Rehab Center (0.4 miles)
Advanced Women's Healthcare (0.6 miles)
Dr Dudley (1 miles)
Cosmetic Plastic Surgery Clinic (1.1 miles)
All About Eyes (1.1 miles)
Restaurants
McAlister's Deli (0.4 miles)
Shannons Restaurant (0.5 miles)
Monical Pizza Restaurant (0.5 miles)
Aroma Indian Restaurant (0.5 miles)
McDonald's (0.5 miles)
The Spotted Dog (0.8 miles)
Arby's (0.8 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Jewel-Osco Pharmacy (0.5 miles)
Walgreens (0.6 miles)
Ryan Pharmacy (1.3 miles)
Schnucks (1.4 miles)
Walgreens (2 miles)
Merle Pharmacies (2.3 miles)
Cafes
Starbucks (0.8 miles)
Starbucks (1 miles)
Starbucks (1.1 miles)
Crafted Coffee Brews (2.5 miles)
Parks
The Playground at Rollingbrook Park (0.9 miles)
Stevenson Park (2.2 miles)
Franklin Park (2.3 miles)
Franklin Square Historic District (2.3 miles)
Hospitals
Osf Healthcare System (1.1 miles)
OSF St Joseph Medical Center Materials Management (1.2 miles)
Children's Hospital of Illinois (2 miles)
McLean County Orthopedics (2.1 miles)
Transportation
U-Haul Moving & Storage (1.7 miles)
Central Illinois Regional Airport (BMI) (2.6 miles)
American Airlines (2.6 miles)
Central Illinois Airport Luggage Claim 2 (2.6 miles)
Westminster Village on seniors.fyi includes 5 photos including images showing interior, building, garden, landscaping, salon, television, living room, lighting, and more.
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