Martin Health Ctr

Pros

• The facility is beautifully decorated, constantly updated, and offers a lovely environment for residents.
• Staff members at Westminster Village are knowledgeable, friendly, and attentive to the needs of residents.
• The community provides a variety of activities and classes for seniors, promoting engagement and enjoyment.
• Residents appreciate the spaciousness of the rooms and the range of living options available, including duplexes and larger apartments.
• Overall care for residents is commendable, with staff showing dedication to their well-being and quality of life.
• Many find that the dining services offer good food in a pleasant setting, enhancing the overall living experience.
• Residents can enjoy socializing with friends even when receiving care in other areas of the facility.
• The remodels and updates to common areas create an inviting atmosphere that enhances community life.
• The strong commitment from staff ensures that each resident’s experience is memorable and enjoyable.

Cons

• The facility provided very poor care, with staff lacking professionalism and management oversight.
• Residents felt scared to voice concerns, fearing retribution from staff towards their loved ones.
• The dining experience was disappointing, with food described as unappetizing and public areas often messy.
• Staff shortages led to long wait times for assistance, sometimes reaching up to 20 minutes.
• Residents expressed dissatisfaction with the rehabilitation services offered, particularly in the weight room setting.
• There were concerns about the accuracy of marketing claims regarding services provided at the facility.
• Some family members wished for more transparency regarding the impact on Social Security when residents stayed longer than a month.
• A lack of private rooms was noted as a challenge for those who had lived independently prior to moving in.

Review

Navigating the landscape of senior living facilities can be both a challenging and emotional endeavor for families. One reviewer shared a particularly harrowing experience involving Medicare’s abrupt withdrawal of coverage after just two weeks in rehabilitation following a fractured spine. Their loved one was subjected to a mechanical diet that left them feeling despondent, likening the food to chalk on Christmas Day. The reviewer felt overwhelmed by the constant issues they had to address during their visits, which highlighted the stress that can accompany care transitions in such facilities.

On a more positive note, many reviewers have praised Westminster Village, noting it as a charming community with well-maintained facilities and ongoing renovations. One family shared their experiences pre-COVID, when they enjoyed weekly lunches with friends in this lovely environment. With beautifully decorated rooms and extensive construction efforts aimed at expanding assisted living areas, Westminster Village boasts amenities like garden paths for leisurely strolls and inviting communal spaces. Such features reflect an effort to create not only a living space but also a thriving community atmosphere where residents can engage socially.

During tours of the community, staff members often received commendations for their friendliness and professionalism. A particular highlight was Caroline, who provided thorough and informative guidance during one family's exploration of potential housing options for their mother. The dining area was noted for its spaciousness and vibrant interactions among residents, indicative of an engaged community life that many prospective residents would find appealing. However, some reviewers noted that despite the positive aspects of Westminster Village Bloomington—including extensive remodeling and three levels of care—the facility may not have suited every individual due to its size or layout.

Conversely, not all reviews hailed similar praise; some expressed disappointment regarding staffing levels and management quality. A recurring theme was under-staffing leading to long wait times for assistance—over 20 minutes in certain cases—despite the facility’s aesthetically pleasing environment. Multiple accounts testified to great food services overshadowed by concerns about inadequate personalized care; certain residents felt neglected or undervalued due to insufficient staffing ratios during peak demand periods.

Notably, another reviewer critiqued their experience with diminished care standards influenced by staff backgrounds from state-funded nursing homes. They raised concerns about training adequacy among caregivers while expressing fear over possible repercussions if they voiced complaints about service quality. This sentiment resonates with families seeking assurance regarding consistent care standards—a vital component when placing loved ones in any senior living communities.

In contrast to these mixed reviews is an optimistic appraisal of Westminster Village as embodying high-quality senior living options tailored to varied needs across all levels of assistance and independence available in their duplex-style accommodations known as The Willows. Multiple reviewers emphasized dedicated staff committed to providing enjoyable experiences loaded with engaging activities tailored specifically for seniors at different stages of life—a critical element contributing positively towards elderly residents' overall satisfaction and wellbeing.

Overall, while there are standout facilities like Westminster Village offering appealing environments coupled with supportive services aimed at enhancing resident life quality, universal challenges exist within senior healthcare geared toward older adults’ needs—especially concerning staffing quality amidst rising demand pressures within this sector. Families are encouraged to carefully consider all factors when selecting suitable homes while advocating relentlessly for transparent communication about policies affecting financial implications resulting from prolonged stays within these establishments.

Physicians

• Bloomington-Normal Audiology (0.3 miles)
• Central Illinois Neuro Health Sciences (0.4 miles)
• Neuro Ortho Rehab Center (0.4 miles)
• Advanced Women's Healthcare (0.6 miles)
• Dr Dudley (1 miles)
• Cosmetic Plastic Surgery Clinic (1.1 miles)
• All About Eyes (1.1 miles)

Restaurants

• McAlister's Deli (0.4 miles)
• Shannons Restaurant (0.5 miles)
• Monical Pizza Restaurant (0.5 miles)
• Aroma Indian Restaurant (0.5 miles)
• McDonald's (0.5 miles)
• The Spotted Dog (0.8 miles)
• Arby's (0.8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Jewel-Osco Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Ryan Pharmacy (1.3 miles)
• Schnucks (1.4 miles)
• Walgreens (2 miles)
• Merle Pharmacies (2.3 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1 miles)
• Starbucks (1.1 miles)
• Crafted Coffee Brews (2.5 miles)

Parks

• The Playground at Rollingbrook Park (0.9 miles)
• Stevenson Park (2.2 miles)
• Franklin Park (2.3 miles)
• Franklin Square Historic District (2.3 miles)

Hospitals

• Osf Healthcare System (1.1 miles)
• OSF St Joseph Medical Center Materials Management (1.2 miles)
• Children's Hospital of Illinois (2 miles)
• McLean County Orthopedics (2.1 miles)

Transportation

• U-Haul Moving & Storage (1.7 miles)
• Central Illinois Regional Airport (BMI) (2.6 miles)
• American Airlines (2.6 miles)
• Central Illinois Airport Luggage Claim 2 (2.6 miles)

Places of Worship

• Wesley United Methodist Church (1.9 miles)