Bloomington Rehabilitation and Health Care Center

Pros

• The facility has a dedicated staff who are participating in a contest to review their own services.
• Corporate is reachable and responsive to questions, albeit with room for improvement.
• There is potential for the facility to improve its food, care, cleanliness, and sense of urgency.
• The reviewer emphasizes the importance of providing better care for loved ones.

Cons

• The food provided at the facility is subpar and does not meet acceptable standards.
• The level of care provided to residents is unsatisfactory and lacks proper attention.
• Cleanliness standards are not maintained, and the facility falls short in this aspect.
• Urgency in addressing residents' needs is not prioritized, leading to delays and neglect.
• Corporate officials do not respond to calls or provide satisfactory answers to important inquiries.
• Residents' opinions and feedback are disregarded, as evidenced by the focus on a staff review contest rather than addressing their concerns.

Review

When it comes to choosing a care facility for our loved ones, we naturally seek the utmost attention, care, and cleanliness. However, there seems to be a concerning lack of these essential qualities at a certain establishment that has left residents and their families dissatisfied. Numerous reviews shed light on the poor quality of food, inadequate care, unclean environment, and an alarming lack of urgency displayed by the staff. These concerns raise serious questions about the level of compassion and professionalism displayed in this facility.

One common complaint revolves around the quality of food provided to residents. Families have expressed disappointment and concern regarding the subpar meals offered at this establishment. Nutritious and appealing food is not only important for physical well-being but also for emotional comfort. Unfortunately, it appears that this facility falls short in ensuring that residents receive adequate nourishment.

Equally disheartening is the lack of proper care and attention given to residents. Families expect their loved ones to be treated with dignity and compassion, but sadly, many feel let down by the staff's approach. Residents deserve individualized care plans tailored to their specific needs, yet it appears that such personalized attention is lacking within this facility. This raises doubts about the level of commitment from caregivers who should prioritize the well-being of those under their charge.

Another distressing aspect highlighted in these reviews is the overall cleanliness – or lack thereof – within the facility. Hygiene plays a crucial role in maintaining health and preventing illnesses among vulnerable individuals residing in care homes. However, families have expressed deep concern over the unsanitary conditions observed at this establishment. A clean environment is not only vital for physical health but also contributes greatly to residents' overall sense of well-being.

Adding insult to injury is the apparent disregard for urgency displayed by both staff members and corporate office representatives alike. Families report facing great difficulties in obtaining timely assistance or answers when concerns arise about their loved ones' welfare. Their attempts to contact corporate offices have been met with silence, leaving them feeling ignored and helpless. The lack of accountability and responsiveness from management only serves to compound the frustration felt by families who entrusted their loved ones' care to this facility.

To make matters worse, it has come to light that the facility is currently undergoing a contest-driven review by its own staff members. This raises serious doubts about the integrity of such assessments. Residents' experiences and reviews should take precedence over internal evaluations motivated by potential accolades or recognition. It is disheartening to witness this prioritization of self-promotion over genuine concern for residents' well-being.

In conclusion, the numerous negative reviews shared by concerned families paint a distressing picture of an establishment that falls short in meeting basic expectations in food quality, care, cleanliness, and responsiveness. The well-being and comfort of our loved ones should never be compromised, especially when entrusted to the care of professionals within such facilities. It is imperative that these concerns are addressed promptly and earnestly so that no other family faces the disappointment and distress experienced by those who have placed their trust in this particular institution.

This area of Bloomington, Illinois offers a convenient and diverse range of amenities suitable for senior living. With various dining options such as McDonald's, Harmony Korean BBQ, and Denny's Doughnuts & Bakery nearby, residents can enjoy a variety of cuisines. Additionally, there are several parks in the vicinity including PJ Irvin Park and Pepper Ridge Park for leisurely walks and outdoor activities. For healthcare needs, there are numerous pharmacies and physicians within a short distance, ensuring easy access to medical services. Places of worship like Wesley United Methodist Church are also available for spiritual needs. Hospitals like OSF Healthcare System and Advocate Bromenn Medical Center provide comprehensive healthcare services for seniors in the area. Overall, this part of Bloomington offers a well-rounded community with ample resources for seniors looking to settle in a convenient location.

Transportation

• U-Haul Moving & Storage (0.4 miles)

Restaurants

• McDonald's (0.4 miles)
• Harmony Korean BBQ (0.8 miles)
• Pizza Payaa (0.9 miles)
• Steak 'n Shake (0.9 miles)
• Denny's Doughnuts & Bakery (1 miles)
• Pop Up Chicken Shop (1.2 miles)
• VFW Post 454 (1.2 miles)

Parks

• PJ Irvin Park (1 miles)
• Pepper Ridge Park (1.8 miles)
• Franklin Park (2.1 miles)
• Franklin Square Historic District (2.1 miles)
• The Playground at Rollingbrook Park (2.9 miles)
• White Oak Park (2.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• Ryan Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Merle Pharmacies (2 miles)
• Jewel-Osco Pharmacy (2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (2.6 miles)
• Starbucks (2.8 miles)

Physicians

• Mclean County Anesthesiology (1.5 miles)
• Central Illinois Neuro Health Sciences (1.7 miles)
• Specs Around Town (1.7 miles)
• Professional Associates of Illinois (1.8 miles)
• Advanced Women's Healthcare (2.1 miles)
• Chestnut Health Systems (2.1 miles)
• American Vision Center: Jay Tallis, OD (2.2 miles)

Places of Worship

• Wesley United Methodist Church (1.6 miles)

Hospitals

• Osf Healthcare System (2.6 miles)
• OSF St Joseph Medical Center Materials Management (2.7 miles)
• Advocate Bromenn H2o (2.8 miles)
• Advocate Bromenn Medical Center (2.9 miles)
• Advocate BroMenn Women's Health Center (2.9 miles)