Bloomington Rehabilitation & Health Care Center

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  • Interior

    A cozy room with a glass ceiling, featuring chairs and a table.
  • Decor

    A spacious dining area featuring tables and chairs, designed for communal gatherings.
  • Living Room

    A cozy living room space featuring comfortable seating and a display case.
  • Building

    A one-story building with a sidewalk and parked cars under a partly cloudy sky.
  • Windows

    A well-maintained brick building with lush greenery in front under a blue sky.
  • Landscaping

    A single-story building with bushes lining the sidewalk under a bright blue sky.
  • Exterior

    A view of a residential building with a well-maintained exterior and surrounding greenery.
  • Hallway

    A hospital hallway featuring an exit sign and multiple doors.
  • Sunroom

    A cozy sunroom with a glass ceiling, featuring tables and chairs for relaxation.

Bloomington Rehabilitation & Health Care Center

1925 South Main Street, Bloomington, IL 61701

For more information about senior living options: (844) 490-3973

4.1 from 76 reviews
5 stars
57
4 stars
2
3 stars
0
2 stars
1
1 stars
16

Skilled Nursing Facility

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    Overall Review of Bloomington Rehabilitation & Health Care Center

    Pros

    • pro The staff are kind, attentive, and genuinely caring toward residents.
    • pro The team recently reoriented itself to focus on the residents' needs.
    • pro Carla is a standout staff member who brings joy to residents and visitors.
    • pro The administration and director of nursing are consistently helpful.
    • pro Valerie coordinates activities with dedication and care.
    • pro The facility provides engaging activities and a welcoming, home-like atmosphere.
    • pro The therapy team is strong and helps residents regain strength for return home.
    • pro The food and nutrition options are improving, with healthier choices being offered.
    • pro The facility is clean and well maintained, contributing to a positive environment.
    • pro The staff treat residents like family and strive to make them feel at home.
    • pro The care is described as excellent, with staff going above and beyond for residents.
    • pro Many reviewers would highly recommend the facility to others.
    • pro Amber provides clear information about the facility and expectations.

    Cons

    • pro The staff at this facility were absolutely horrible, verbally and physically abusive toward residents.
    • pro Residents were left in bed for hours or days, sometimes covered in bodily waste.
    • pro Bedding and clothing were not washed by the facility, forcing family members to take them home to launder.
    • pro Staff blamed residents for not knowing how to manage ostomies, despite being there to help.
    • pro The facility did not administer medications and allowed UTIs to go untreated, leading to hospitalizations.
    • pro The overall impression was that the facility should be shut down due to neglect and poor care.
    • pro The meals were described as horrible and unappetizing.

    Review

    The collection of reviews presents a portrait of nursing-home care that runs the full gamut from harrowing horror to comforting normalcy. Taken together, they tell a story of how experiences can diverge dramatically depending on the facility, the staff on duty, and the leadership guiding care. On one end are accounts that read like warning posters - loudly negative experiences of neglect, safety lapses, and mistreatment that left families stunned and frightened for their loved ones. On the other end are many positive, even glowing testimonials praising kindness, responsiveness, and a sense of home. Between these poles, readers catch glimpses of an environment that can feel like a beacon of care for some and a nightmare for others.

    Several reviewers describe a nightmare scenario at a facility where their friend received care after a life-threatening illness. They recount ongoing verbal and physical abuse by staff, prolonged neglect such as being left in a bed covered with bodily waste for hours or days, and deliberate denial of basic needs like laundry and bedding. One account focuses on a friend who had recently undergone major abdominal surgery with an ostomy and was repeatedly failed by the staff who were supposed to assist her with ostomy care and feeding. The reviewer emphasizes how dangerous the situation could have been if a family member hadn't intervened, and they explicitly do not recommend that particular place to anyone. The severity of the allegations - neglect, abuse, and even mishandling of medications or dietary needs - forms a stark counterpoint to more favorable portrayals elsewhere.

    There is also a note of personal health vulnerability in the mix. One reviewer who has experienced a stroke and aphasia says they would not recommend that same facility to others, but even within that negative frame there are strands of nuance: a separate visit from a team providing chair massages for staff is described as a bright point, with praise for the staff's kindness and attitude. This juxtaposition - troubling care in some moments, kindness and positivity in others - highlights the complexity that can characterize shared living environments where personalities, shifts, and policies change from day to day.

    Another cluster of reviews is bluntly critical: families claim that the facility did not perform adequately, leading to serious harm such as UTIs, missed medications, and eventually hospitalization. One reviewer asserts that their loved one almost died due to neglect, while another family describes a fatal fall and a death that occurred shortly after, blaming the facility for not meeting basic caregiving standards. The rhetoric is strong - calls to shut the place down, warnings to other families to avoid placing loved ones there, and a conviction that the facility treats residents more as critics' issues to manage than as people deserving proper care. Taken together, these narratives underscore a persistent warning: neglect and safety lapses can have devastating consequences, and family members are often left to pick up the pieces.

    Against this backdrop of negative experiences, a very different voice emerges from reviews about Bloomington Rehabilitation and Healthcare. This facility is portrayed repeatedly as a smaller, more intimate setting where staff are described as excellent, kind, and genuinely caring. Multiple reviewers celebrate a warm, home-like atmosphere, with words such as "loving," "family-oriented," and "caring." They emphasize a range of strengths: attentive nursing and therapy staff, robust activities, clean facilities, and good food. Several residents and families speak highly of specific leaders and teams - the administrator, the director of nursing, the social worker, and activity coordinators - portraying a cohesive leadership group that fosters ongoing improvement and open communication.

    A recurring thread in the Bloomington reviews is the sense that leadership and staffing have a real impact on daily life and overall satisfaction. Several comments point to changes implemented by new or renewed leadership: a new administrator, a new dietary manager, and a new activity director are credited with tangible improvements - more housekeeping staff, fresher meal options, organized activities, and a cleaner facility. One reviewer even recounts a positive turn after a period of dissatisfaction, noting that leadership changes brought better housekeeping, better meal options, and more purposeful programming. The sentiment expressed is not merely one of temporary happiness; it includes long-term hope and appreciation for what the staff and administrators are attempting to create: a place where residents feel cared for and where family members feel welcome and informed.

    Within Bloomington's ecosystem, individual testimonials extend beyond general praise to specific people and programs. The activities program is highlighted as vibrant and meaningful, with coordinators like Valerie earning particular commendation for driving engaging events. Staff members - ranging from the DON to the social worker and the therapy team - are described as approachable, responsive, and genuinely committed to residents' well-being. Several reviews explicitly connect quality of life to factors like cleanliness, consistent routines, nutritious meals, and opportunities to participate in enjoyable activities. The sense of community - often described as feeling like "home" - repeats across many quotes, reinforcing the idea that, for some residents, the environment has evolved into something more akin to a supportive family setting than a sterile institutional experience.

    Taken as a whole, the reviews present a nuanced picture. They acknowledge that care quality can be highly variable across facilities and even within the same facility over time or across different shifts. The darker accounts - of neglect, unsafe practices, and preventable harm - serve as powerful reminders of why ongoing oversight, transparent communication, and proactive engagement by families are essential. At the same time, the Bloomington Rehabilitation and Healthcare narratives illustrate how leadership choices, dedicated staff, strong therapy services, and well-executed activity programs can transform a facility into a place residents and their loved ones come to trust and cherish. For families facing the hard task of selecting care for an aging relative, the takeaway is clear: investigate thoroughly, visit with questions in mind, talk to staff and residents, and weigh not just the facility's amenities but the day-to-day culture and accountability that shape every resident's experience.

    Features

    Housing

    • 78 resident community capacity 78 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Central Illinois Regional (4 miles away) Central Illinois Regional (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Bloomington Rehabilitation & Health Care Center in Bloomington, IL is a comprehensive assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents.

    In terms of amenities, the community provides a beauty salon for residents to enjoy pampering services. Each resident also has access to cable or satellite TV in their private rooms. Community operated transportation is available for outings and appointments, as well as transportation arrangements for non-medical needs. There is also a computer center for residents to stay connected with their loved ones. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by professional staff. A fully furnished environment ensures that residents have everything they need for a comfortable stay.

    Recreational facilities include a fitness room where residents can engage in physical activities to maintain their health and wellness. For those who enjoy gaming, there is also a dedicated gaming room. The outdoor spaces including gardens provide opportunities for relaxation and enjoying nature. Residents can spend their free time in the small library, staying engaged with reading materials of their choice.

    Care services are available round-the-clock, with a 24-hour call system and supervision provided by trained staff members. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to ensure that residents receive the support they need. Medication management is provided to ensure that medications are taken on time and as prescribed. Special dietary restrictions such as diabetes diets are catered to when planning meals, ensuring that each resident's nutritional needs are met.

    The community also offers various activities to keep residents engaged and entertained. Concierge services are available for any assistance needed throughout the day. Fitness programs promote physical activity among residents, while planned day trips provide opportunities for exploration and socialization outside the community premises. Resident-run activities allow individuals to actively participate in organizing events based on their interests or hobbies.

    The Bloomington Rehabilitation & Health Care Center boasts a convenient location with several amenities nearby. Cafes, parks, pharmacies, physicians, restaurants, hospitals, places of worship, and transportation options are all easily accessible to residents.

    Overall, the Bloomington Rehabilitation & Health Care Center provides a comfortable and supportive environment where residents can age with dignity while receiving high-quality care and enjoying a range of amenities and activities.

    Nearby Places of Interest

    Transportation

    • U-Haul Moving & Storage (0.4 miles)

    Restaurants

    • McDonald's (0.4 miles)
    • Harmony Korean BBQ (0.8 miles)
    • Pizza Payaa (0.9 miles)
    • Steak 'n Shake (0.9 miles)
    • Denny's Doughnuts & Bakery (1 miles)
    • Pop Up Chicken Shop (1.2 miles)
    • VFW Post 454 (1.2 miles)

    Parks

    • PJ Irvin Park (1 miles)
    • Pepper Ridge Park (1.8 miles)
    • Franklin Park (2.1 miles)
    • Franklin Square Historic District (2.1 miles)
    • The Playground at Rollingbrook Park (2.9 miles)
    • White Oak Park (2.9 miles)

    Pharmacies

    • Walgreens (1.1 miles)
    • Ryan Pharmacy (1.5 miles)
    • CVS Pharmacy (1.7 miles)
    • Merle Pharmacies (2 miles)
    • Jewel-Osco Pharmacy (2 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.6 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Starbucks (2.6 miles)
    • Starbucks (2.8 miles)

    Physicians

    • Mclean County Anesthesiology (1.5 miles)
    • Central Illinois Neuro Health Sciences (1.7 miles)
    • Specs Around Town (1.7 miles)
    • Professional Associates of Illinois (1.8 miles)
    • Advanced Women's Healthcare (2.1 miles)
    • Chestnut Health Systems (2.1 miles)
    • American Vision Center: Jay Tallis, OD (2.2 miles)

    Places of Worship

    • Wesley United Methodist Church (1.6 miles)

    Hospitals

    • Osf Healthcare System (2.6 miles)
    • OSF St Joseph Medical Center Materials Management (2.7 miles)
    • Advocate Bromenn H2o (2.8 miles)
    • Advocate Bromenn Medical Center (2.9 miles)
    • Advocate BroMenn Women's Health Center (2.9 miles)

    Frequently Asked Questions

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