Villas of Holly Brook Bloomington Fox Creek

Pros

• The staff at Bloomington Fox Creek Villas and Reflections treats residents like family, creating a warm, family-friendly environment.
• Residents enjoy a variety of engaging activities, including music programs, bingo, and gardening.
• The facility is new, fresh-looking, and has a nice layout with plenty of lounging areas and beautiful views.
• Staff members are professional, courteous, and provide excellent service to residents and families.
• The community offers comprehensive in-house services such as therapy, lab services, transportation, and more.
• Smaller facilities foster close-knit relationships among residents and promote good communication.
• The director is described as awesome and very helpful in ensuring a positive experience for families.

Cons

• The facility has a strong smell of urine upon entry, indicating poor hygiene standards.
• Staff training is inconsistent and lacking, leading to subpar care for residents.
• Individual rooms are rarely cleaned, and some residents go for hours without being attended to.
• Management is unhelpful when issues arise or assistance is needed.
• The Wellness Director position should be filled by an RN instead of an LPN for better care quality.
• The food quality at the facility varies significantly, with some meals being unsatisfactory.

Review

The reviews of Bloomington Fox Creek Villas and Reflections, now known as Villas of Holly Brook & Reflections, present a mixed bag of experiences that highlight both the strengths and weaknesses of this senior living facility. On one hand, various individuals commend the ambiance, amenities, and supportive community within the facility. However, significant concerns about staff training, cleanliness, and management also arise.

One recurring theme in the positive feedback is the family-friendly environment fostered by staff members who treat residents like their own family. Reviewers express appreciation for the camaraderie and warmth among employees and residents alike. Many highlight how joyful it is to work in such an energetic atmosphere where staff often share laughter and engage with each other positively before starting their shifts—signifying a close-knit community spirit that many families desire for their loved ones.

Another notable strength is the array of facilities offered at Bloomington Fox Creek Villas and Reflections. Residents enjoy well-maintained amenities such as a movie theater, beauty salon, and various lounging areas that provide beautiful views from their apartments. The layout has been described as spacious and bright, contributing to an overall appealing aesthetic. The availability of diverse activities—ranging from music programs to gardening—ensures that residents remain engaged in life-enriching pursuits while encouraging social interaction among peers.

Nevertheless, several critical aspects cannot be overlooked. Multiple reviewers have raised alarm about the inconsistency in staffing levels—a point that appears to correlate with inadequate training for new or existing team members. Concerns have been expressed regarding cleanliness; odors from urine were reported upon entering the facility—a troubling sign for any residential care home. Additionally, some rooms reportedly went hours without necessary cleaning for individual residents needing assistance.

Management's responsiveness also came into question across some reviews. During challenging times when more support was needed—particularly concerning cleaning protocols—the management’s role appeared less effective in ensuring quality care compared to what might be expected from a premier facility. One review reflected dissatisfaction with the qualifications of certain key staff members; specifically mentioning that a Wellness Director should ideally hold credentials as a Registered Nurse (RN) rather than merely Licensed Practical Nurse (LPN). Such changes could potentially lead to improved oversight on health-related services provided.

Despite these criticisms related to staffing issues and cleanliness concerns, many families reported positive experiences regarding communication between staff and residents’ relatives. Some noted how being part of a smaller facility allowed for more personal interactions amongst everyone involved—creating meaningful relationships within this community setting. In terms of food service quality—as indicated by experiences shared—it seems there exists room for improvement; dining experiences were described as inconsistent—sometimes delightful but other times lacking.

In conclusion, while Bloomington Fox Creek Villas and Reflections provides numerous appealing features and fosters an engaging community atmosphere filled with caring staff ready to form bonds with residents' families, it faces substantial challenges involving operational consistency including cleanliness standards and management oversight processes that require attention to elevate resident satisfaction further. As prospective families consider this location for their loved ones' futures alongside current offerings at Villas of Holly Brook & Reflections they may wish carefully weigh these highlighted concerns against its many benefits before making decisions moving forward.

Parks

• Pepper Ridge Park (0.4 miles)
• PJ Irvin Park (1.1 miles)
• Franklin Park (3 miles)
• Franklin Square Historic District (3 miles)
• White Oak Park (3.2 miles)
• The Playground at Rollingbrook Park (4.3 miles)

Restaurants

• McDonald's (1.5 miles)
• Denny's Doughnuts & Bakery (1.9 miles)
• Harmony Korean BBQ (2.3 miles)
• Pizza Payaa (2.3 miles)
• Taco Bell (2.4 miles)
• Cracker Barrel (2.4 miles)
• McDonald's (2.4 miles)

Transportation

• U-Haul Moving & Storage (1.8 miles)

Pharmacies

• Walgreens (2 miles)
• Ryan Pharmacy (2.8 miles)
• Merle Pharmacies (2.8 miles)
• Walmart Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• Jewel-Osco Pharmacy (3.4 miles)

Physicians

• Mclean County Anesthesiology (2.5 miles)
• Specs Around Town (2.5 miles)
• Professional Associates of Illinois (2.6 miles)
• Chestnut Health Systems (2.7 miles)
• American Vision Center: Jay Tallis, OD (3 miles)
• Gailey Eye Clinic (3 miles)
• Central Illinois Neuro Health Sciences (3.1 miles)

Places of Worship

• Wesley United Methodist Church (2.6 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)

Theaters

• Marcus Theatres (3.1 miles)

Hospitals

• Advocate Bromenn H2o (3.5 miles)
• Advocate BroMenn Women's Health Center (3.6 miles)
• Advocate Bromenn Medical Center (3.6 miles)
• Osf Healthcare System (4 miles)
• OSF St Joseph Medical Center Materials Management (4.1 miles)