Sugar Creek Alzheimer's Special Care Center in Normal, IL
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505 E Vernon Ave, Normal, IL 61761
For more information about senior living options: (844) 490-3973
Sugar Creek Alzheimer's Special Care Center offers specialized care for residents with Alzheimer's and related dementia, and its monthly costs reflect the premium services provided. For a semi-private room, the cost is $7,010, which is significantly higher than both McLean County's average of $5,695 and the state average in Illinois at $5,146. Similarly, if one opts for a studio unit, the expense rises to $8,675, again surpassing local and state averages - McLean County averages $5,588 while Illinois statewide figures show an average of $4,028. These higher rates at Sugar Creek can be attributed to its dedicated programming designed specifically for memory care patients, ensuring they receive personalized attention in a secure environment tailored to their unique needs.
| Floor plans | Sugar Creek Alzheimer's Special Care Center | McLean County | Illinois |
|---|---|---|---|
| Semi-Private | $7,010 | $5,695 | $5,146 |
| Studio | $8,675 | $5,588 | $4,028 |
The team at Sugar Creek is amazing and provides great details on everything. Sugar Creek is an amazing place with an amazing team. The staff consistently amaze with their care for residents. Sugar Creek Special Care is the best facility of its kind. Kristyn, Mary, and the entire team are experts with big hearts. Christine greeted visitors with warmth and kindness. The facility is clean and the staff are friendly. Sugar Creek would be a top choice to place a loved one. They took great care of residents and supported families during difficult times. They treat residents and families like family. The staff are wonderfully caring and friendly; highly recommended for memory care. They listen to suggestions and follow up, often going above and beyond. The campus offers a pleasant courtyard. The residents seem comfortable and cheerful during visits. The facility is modern, clean, bright, and cheerful, with daily activities.
Kristyn's tour is described as extremely unprofessional, arriving late and making a condescending potty remark as if she were a child. The facility is said to smell moldy and musty in the back areas, with air fresheners used to mask odors. The prices are described as outrageous, with numerous additional fees and even requirements to provide one's own Kleenex, totaling nearly $9,000 a month for a shared room. The administrator is characterized as very unprofessional, rude, and dishonest, with a history of high staff turnover and lost belongings. The nursing supervisor is described as arrogant and overpowering, with concerns about how care decisions are handled. The facility is criticized for being under-staffed and focused on money rather than resident care. There are accounts of neglect that led to dehydration and the eventual passing of a loved one in the last weeks. The building's appearance and layout are described as giving a nursing-home feel rather than a modern, welcoming environment. One reviewer states they would not place a loved one there due to poor care and management issues.Sugar Creek Alzheimer's Special Care Center in Normal, Illinois is best suited for families seeking a dementia-focused memory care environment where a warm, family-like culture is paired with highly coordinated, all-day engagement. The community's strength lies in specialized staff training, consistent routines, and programming designed specifically for Alzheimer's and other dementias. For families prioritizing respectful social interaction, meaningful activities, and a residence feel rather than a clinical setting, Sugar Creek delivers a dependable, resident-centered experience that often translates into tangible peace of mind.
Those weighing alternatives should note several caveats. If cost is the dominant constraint, the "all-inclusive" memory care model still comes with high price tags and occasional ancillary charges that families bump against in practice. For residents with significant medical complexity requiring intensive clinical oversight, or for families needing rapid admission with fewer quality-control questions, other providers may better align with budget or acuity. A few reviews flag concerns about management style, staff turnover, and last-minute service gaps; these are not universal, but they signal the importance of a thorough, in-person preadmission assessment and clear, written expectations before move-in.
The strongest pros hinge on care culture and dementia expertise. Staff consistently come across as caring, engaged, and genuinely invested in residents' well-being. Families repeatedly report that staff treat residents with respect, love, and individualized attention, which translates into better happiness, fewer behavioral challenges, and more frequent, meaningful interactions. The facility emphasizes memory-care specific routines, enriching activities, and therapy-based programs, with plenty of opportunities for socialization, music, and movement. Cleanliness, well-kept spaces, and a layout that supports safe exploration - wide halls, an accessible courtyard, and a campus designed for wandering in a safe loop - contribute to a sense of security for both residents and visiting family members. Food and dining meaningfulness show up in multiple notes, with a chef-led kitchen and mealtime moments that feel like home.
On the downside, several reviewers point to real but uneven experiences that require careful scrutiny. An isolated tour interaction and a fragrance-tinted odor report highlight a possible front-door experience risk, suggesting that first impressions and ongoing communications matter as much as care quality. A notable minority describe administrative friction, high staff turnover, and even complaints about mismanagement or perceived misrepresentation, underscoring the need for transparent discussions about staffing, contractual terms, and what services are included versus charged a la carte. Cost concerns surface repeatedly - nearly $9,000 per month for shared accommodations is cited by some - and the perception that certain amenities or supplies fall outside the base rate warrants a careful review of the resident agreement.
These pros and cons converge most clearly for families who place dementia care at the center of their decision. The offset is compelling: a staff team with deep dementia know-how, paired with a living environment that feels like a home and a calendar packed with engaging activities, tends to yield better resident mood, more stable routines, and more meaningful family involvement. The care philosophy - the belief that residents are known by name, that daily life includes purposeful activity, and that safety comes from relationships as much as from monitoring devices - almost always shows up as tangible benefits. Cost and leadership concerns are real, but they tend to be manageable with diligence: ask for detailed disclosures, request a written care plan, and verify staffing ratios and safety systems before committing.
Ultimately, Sugar Creek is a strong choice for families who want dementia-first care delivered in a personable, well-coordinated setting, with robust programming and proven engagement. Prospective residents should prioritize a comprehensive tour, speak with Kristyn and the administrator, and demand clarity on pricing, staffing, and safety features. For those who must balance budget, or who require a setting with different clinical expectations or a broader continuum of care, exploring a few alternatives - such as Hollybrook, Mercy Creek, or Evergreen - may reveal a better fit. In the right circumstances, Sugar Creek offers the kind of compassionate, resident-centered environment that turns caregiving stress into confidence and relief.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Illinois Regional (4 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life. Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen. Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Intergenerational programsIntergenerational programs are important for seniors because they provide social interaction, mental stimulation, and a sense of purpose. These programs allow seniors to connect with younger generations, share their wisdom and experiences, and maintain a sense of belonging in the community. This can help reduce feelings of isolation, improve cognitive function, and promote overall well-being in older adults.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.Sugar Creek Alzheimer's Special Care Center in Normal, IL, is a warm and inviting assisted living community dedicated to providing specialized care for individuals with Alzheimer's and related memory disorders. The center offers a comprehensive range of amenities designed to enhance the quality of life for residents while ensuring their comfort and well-being.
Upon entering Sugar Creek, residents and guests are welcomed by beautifully maintained indoor and outdoor common areas that foster social interaction and relaxation. The community boasts various on-site activities that encourage engagement and creativity, including art classes, gardening clubs, fitness programs, live performances, and trivia games. With an emphasis on holistic well-being, residents can also enjoy cooking classes or day trips to nearby attractions.
The care services at Sugar Creek are tailored to meet the unique needs of each resident. Dedicated staff provides diabetic care, hospice support, incontinence management, and medication management, ensuring that all health requirements are met with compassion and expertise.
For added convenience and comfort, Sugar Creek features a variety of amenities such as a dining room that welcomes guests at mealtime, laundry services, housekeeping assistance, beauty services on-site, and easy access to Wi-Fi/high-speed internet. Residents can also take advantage of communal spaces like party rooms or the cozy TV room for entertainment.
Beyond the center itself lies a vibrant community with plenty of nearby offerings, a selection of cafes, parks for leisurely strolls or picnics, numerous pharmacies for healthcare needs, an abundance of restaurants offering diverse dining options, hospitals for medical emergencies or routine check-ups, places of worship for spiritual nourishment, all conveniently located within close proximity.
Families looking for respite or short-term stays will find Sugar Creek accommodating as it provides flexible options tailored to individual circumstances. Security measures ensure peace of mind for residents and their families alike.
With its nurturing environment that promotes dignity and independence through personalized care programs combined with enriching activities and community connections, Sugar Creek Alzheimer's Special Care Center stands out as a supportive home away from home for those facing the challenges posed by memory loss.
This part of Normal, Illinois offers a convenient and accessible location with a variety of amenities for senior living. With several physicians, hospitals, pharmacies, and a cancer center within close proximity, residents can easily access healthcare services. There are also plenty of dining options ranging from casual eateries like D.P. Dough and Taco Bell to more upscale establishments like Destihl Restaurant & Brew Works. For recreation, there are several parks nearby such as Savannah Green Park and Franklin Square Historic District, perfect for leisurely walks or picnics. Transportation is convenient with an Amtrak station nearby, making it easy to travel to other areas if needed. Additionally, there are places of worship in the area for spiritual fulfillment. Overall, this neighborhood provides a well-rounded and welcoming environment for seniors looking to settle down in Normal.
Sugar Creek Alzheimer's Special Care Center offers specialized care for residents with Alzheimer's and related dementia, and its monthly costs reflect the premium services provided. For a semi-private room, the cost is $7,010, which is significantly higher than both McLean County's average of $5,695 and the state average in Illinois at $5,146. Similarly, if one opts for a studio unit, the expense rises to $8,675, again surpassing local and state averages - McLean County averages $5,588 while Illinois statewide figures show an average of $4,028. These higher rates at Sugar Creek can be attributed to its dedicated programming designed specifically for memory care patients, ensuring they receive personalized attention in a secure environment tailored to their unique needs.
Sugar Creek Alzheimer's Special Care Center offers Studio apartments.
Sugar Creek Alzheimer's Special Care Center is located at 505 E Vernon Ave, Normal, IL 61761 in McLean County, Illinois
Incontinence care is crucial for residents at Sugar Creek Alzheimer's Special Care Center, as it addresses the dignity and comfort of individuals experiencing cognitive decline who may struggle with personal hygiene. This specialized support not only helps maintain cleanliness but also mitigates anxiety and frustration that can arise from such challenges, promoting a more relaxed environment conducive to memory care. Additionally, medication management ensures that residents receive their prescribed medications accurately and on time, which is vital for managing symptoms associated with dementia and Alzheimer's disease. This oversight reduces the risk of potential health complications due to missed doses or incorrect medications, thereby supporting overall well-being and enhancing the quality of life for those in their care. Together, these features contribute to a nurturing atmosphere tailored to meet the unique needs of residents facing cognitive impairments.
Sugar Creek Alzheimer's Special Care Center on seniors.fyi includes 14 photos including images showing interior, decor, floor plan, windows, bedroom, living room, flag, dining, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Fireplace
Floor Plan
