Swansea Rehab Health Care
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1405 North Second Street, Swansea, IL 62226
For more information about senior living options: (844) 490-3973
Petersenhealthcare is the most wonderful group of individuals that dedicate their entire lives to fostering a home-like environment. The business office manager (BOM) is the bomb. The staff are always friendly and knowledgeable. Staff is excellent. They seem to genuinely care about the patients in their care. The building has come a long way in the last couple of years. The apperance over all is just very welcoming. Swansea rehab is great.
The facility is not clean and smells dirty. There is a severe lack of staff, leading to resident neglect. Call lights go unanswered for long periods, risking resident safety. The place is described as a circus and, by some, as a prison-like environment. There are rat and mice infestations, including in the kitchen and hallways. The owner and administration are accused of poor oversight and should be ashamed. Beds and bathrooms are old, unsafe, and in disrepair; one reviewer compared it to a concentration camp. Medication errors and missed doses have occurred due to staffing shortages. The food quality is poor, described as horrible canned meals with Kool-Aid daily. Families report deaths and feel uninformed about their loved ones' conditions. The facility is not fit for care and some say it should be condemned. The staff are unreceptive and unresponsive, failing to meet residents' needs. The facility is viewed as money-driven rather than patient-centered care.A large collection of reviews paints a troubling picture of the care environment at these facilities, with a startling mix of harsh complaints and a few glowing endorsements. A pervasive thread running through many posts is a sense of neglect and poor management, sometimes accompanied by specific accusations of unsafe conditions. Several reviewers describe environments where residents appear under-supervised, with call lights ignored for long stretches and meals or daily routines handled in a way that feels impersonal or inadequate. The tone in these accounts ranges from frustrated to outraged, with some posters explicitly warning others not to entrust their loved ones to the care provided.
Cleanliness and physical condition are frequent flashpoints. Multiple reviewers allege unsanitary or run-down surroundings, including reports of dirty floors, dirty bathrooms, and a general odor or lack of upkeep in rooms and common areas. The physical plant itself is criticized by several as degraded - beds described as old and uncomfortable, broken or unresponsive equipment, and even a mention of rusted fixtures in shared spaces. One particularly vivid accusation centers on a rat infestation in the kitchen, with state inspectors reportedly present and residents referring to the rodents as "pets." Another reviewer describes a facility where four people share a single, rusted bathroom, calling the environment a complete mess. The aftermath for some residents is framed as a failure to provide basic, dignified living conditions.
Staffing and responsiveness emerge as another major concern. A number of reviews fault the facilities for having too few workers or for not responding promptly to call lights, sometimes leaving residents feeling neglected or at risk. There are contrasting notes, too: a few reviewers praise certain staff members as genuinely caring or highlight staff who go above and beyond, but these positive remarks are not the majority. The administration is described by some as distant or ineffective, with one account calling the management style "like a prison" and another lamenting that the owners do not seem to invest enough in the facility's upkeep. Several posts emphasize the emotional and logistical strain on families who must advocate for proper care and timely communication about their loved ones.
Medical care and safety issues are prominent in several accounts. Complaints include missed medications due to a lack of nursing staff, poor communication about medical records or injuries, and a general sense of disorganization when families request information. There are also alarming anecdotes: a loved one reportedly suffered injuries that were not promptly acknowledged, and there are mentions of falls and insufficient monitoring. Some reviewers recount tragic outcomes - a family member passing away under care they describe as less than adequate - while others express fear about what could happen if problems go unaddressed. Reports of inconsistent recordkeeping and delays in obtaining records contribute to the sense of mistrust and anxiety about the quality of care.
Food, daily life, and the overall atmosphere are described in similarly stark terms by several posters. Complaints include discussion of canned or low-quality meals and a perception that nourishment is not prioritized. The sensory environment - things like a strong smell, or a facility that looks and feels outdated - contributes to the negative impression for those who visit or place loved ones there. Some reviews suggest that culture within the facility centers more on cost or throughput than on patient-centered care, while others acknowledge improvements or highlight moments of kindness and professionalism from particular staff members.
Amid the predominantly negative voices, there are a few positive notes that complicate the picture. Some reviewers commend specific individuals, such as a staff member who acts as the business office manager or a well-regarded nurse, and a few voices express gratitude for the care a loved one did receive. A reviewer who identifies as a staff member offers an affectionate, defensive personal perspective, stating a commitment to treating residents with care and love, and another reviewer thanks the care team for the compassion shown to a family member who had passed away. There are also mentions of "great stay" or "excellent staff" in certain contexts, along with assertions that the facility has improved over time and that the staff are friendly and welcoming to visitors.
Overall, the accounts present a landscape in which serious concerns about safety, cleanliness, staffing, and communication coexist with some positive experiences and praise for particular individuals. The strongest, most repeated warnings emphasize neglect, poor maintenance, delayed or missed medications, and troubling conditions that raise questions about whether the care environment is appropriate for vulnerable residents. For families considering placement, these reviews underscore the importance of conducting thorough due diligence, seeking out recent inspection results, visiting multiple times, and weighing both the commendations and the warnings when making a decision about where to entrust a loved one's care.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Swansea Rehab Health Care is an assisted living community located in Swansea, IL. We offer a wide range of amenities and care services to ensure the comfort and well-being of our residents. Our spacious and fully furnished apartments provide a homely feel, with private bathrooms and cable or satellite TV for entertainment.
Our community-operated transportation service ensures that residents have easy access to nearby areas for shopping, appointments, or leisure activities. In addition, we offer move-in coordination services to make the transition as smooth as possible.
For those looking to stay active, we have a fitness room and wellness center where residents can exercise and engage in various fitness programs. We also have a gaming room for recreation and a small library for book lovers. Residents can relax in our outdoor space or take part in planned day trips organized by our concierge services.
Dining at Swansea Rehab Health Care is a delightful experience with restaurant-style meals served in our elegant dining room. Our dedicated staff prepares delicious meals while accommodating special dietary restrictions such as diabetes diets.
Care services provided at our community include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff members also assist with medication management and provide mental wellness programs to enhance overall well-being.
Residents can enjoy peace of mind knowing that there are numerous amenities nearby for their convenience. With several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals just a short distance away from our community.
At Swansea Rehab Health Care, we strive to create a warm and welcoming environment where residents can live comfortably while receiving the assistance they need.
Swansea Rehab Health Care is located at 1405 North Second Street, Swansea, IL 62226 in St. Clair County, Illinois
Swansea Rehab Health Care on seniors.fyi includes 3 photos including images showing building, landscaping, grass, and more.
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