The Atrium Of Belleville

Pros

• The caregivers at The Atrium of Belleville treat the residents with love and care, creating a supportive environment.
• Residents appreciate the independence they experience while living in the community.
• Many families recommend The Atrium based on positive experiences and happy residents.
• The activities offered, such as bingo, live entertainment, and outings, contribute to a joyful atmosphere for residents.
• Residents enjoy delicious meals and a variety of dining options that cater to their needs.
• The Atrium's layout, featuring an inviting central Atrium with ample seating, fosters social interactions among residents.
• Staff members are consistently described as friendly, courteous, and caring towards residents.
• Ongoing renovations demonstrate the community’s commitment to maintaining a pleasant living environment for its residents.
• Safety measures in place provide peace of mind for both residents and their families.
• Regular activities like happy hour bring opportunities for socialization and engagement within the community.

Cons

• Management changed multiple times, leading to inconsistent quality of care and services.
• The kitchen was frequently closed due to staff shortages, resulting in inadequate meal options for residents.
• Some staff members spoke to residents in a demeaning and disrespectful manner.
• The facility appeared dirty and dated, resembling an old hotel that had been converted.
• There was only one small elevator, making it difficult for residents on higher floors during mealtimes.
• Promises made by the community were not fulfilled due to COVID-19 restrictions.
• The overall quality of food has declined since management changes, with reports of overcooked and bland meals.
• Bed bug issues persisted for a long time before being addressed, despite improvements in cleanliness afterward.
• Residents sometimes experienced delays in receiving their medication.
• Fun activities have been reduced or removed, leading to dissatisfaction among residents and families.

Review

The Atrium of Belleville has garnered a diverse range of reviews from families and residents, reflecting both positive experiences and some significant concerns. One of the most frequently cited positives is the compassionate care provided by the staff. Many families appreciate how caregivers treat the residents with love and respect, contributing to a warm community atmosphere. Families often recommend The Atrium based on their loved ones' happiness in this environment, noting that residents have made new friends, enjoyed engaging activities like live entertainment and therapy dog visits, and appreciated the quality dining services offered.

The sense of independence provided to residents is another highlight for many families. The Atrium allows loved ones to maintain their autonomy while receiving necessary support—a critical balance for many families searching for suitable senior living options. For example, one reviewer mentioned choosing The Atrium because it offers an all-inclusive experience, helping to avoid feeling "nickeled and dimed" for additional services. They noted that the community provides regular transportation to outings at local shops and restaurants, enhancing residents' opportunities for socialization outside the facility.

Despite these commendable features, recent reviews indicate a decline in quality over the past year or so due to management instability, staffing shortages, and operational challenges. Several reviewers highlighted issues such as a lack of adequate maintenance staff resulting in unresolved repairs—like broken showers—and lapses in food service leading to inadequate meal options on certain days. This shift has caused distress among family members who previously felt assured about their loved ones' well-being but are now worried about the perceived deterioration in care standards.

In addition to practical concerns about staffing levels and management changes, there are troubling reports regarding how some staff interact with residents. A reviewer described instances where staff spoke demeaningly towards inhabitants, a situation that becomes particularly heartbreaking given that dignity should be paramount in any senior living community. This inconsistency in caregiving standards has prompted some families to consider relocating their loved ones elsewhere as they seek environments that align better with their expectations for care that prioritizes respect.

While some reviews emphasize positive aspects such as engaging activities like bingo nights, arts & crafts sessions, or live music during happy hours—illustrating efforts by staff to uphold resident engagement—the overall sentiment remains mixed due to complaints regarding recent declines in service quality. Problems with food preparation were noted after management changes led to fluctuations in kitchen staff; some reported poorly prepared meals had become more frequent since then.

Nonetheless, many visitors continue praising aspects such as the beautiful atrium space itself—a welcoming area designed for relaxation and social connection among residents—as well as safety measures implemented at entry points which enhance security within the facility. Recent renovations aimed at refreshing living spaces contribute positively to first impressions despite ongoing concerns raised about cleanliness earlier on during stayovers involving pest issues like bed bugs.

In summary, The Atrium of Belleville presents both appealing attributes—such as friendly staff interactions paired with lively resident activities—and serious challenges stemming primarily from management inconsistencies causing operational disruptions that affect daily life within its walls. Families looking into this community may want robust discussions with current residents or additional visits before making decisions on their loved one's future home amid notable variability depending upon who is managing operations at any given time.

This part of Belleville, Illinois offers a variety of amenities that cater to senior living. With several restaurants in close proximity, such as BEAST Craft BBQ and Casa Maria Mexican Grill, residents have plenty of dining options. Additionally, hospitals like St Elizabeth's Hospital and physicians' offices like Primetime Belleville and Southern Illinois Healthcare Foundation are conveniently located for medical assistance. Parks like East End City Park provide opportunities for outdoor activities and relaxation. Pharmacies like CVS Pharmacy and Walgreens are easily accessible for medication needs. For those seeking spiritual fulfillment, places of worship such as St Henry's Catholic Church and Shiloh Methodist Church are within a reasonable distance. Overall, this area offers a blend of conveniences and services that make it a suitable choice for seniors looking to settle down in Belleville.

Restaurants

• BEAST Craft BBQ (0.2 miles)
• McDonald's (0.3 miles)
• Friday's South (0.3 miles)
• The Corner Chill & Grill (0.5 miles)
• Seven Restaurant & Lounge (0.7 miles)
• Tavern On Main (0.8 miles)
• Casa Maria Mexican Grill (0.8 miles)

Hospitals

• St Elizabeth's Hospital (0.5 miles)
• Physical Therapy Center of Belleville (3.1 miles)
• Memorial Hospital (3.7 miles)

Physicians

• Stephen A Schmidt (0.6 miles)
• Primetime Belleville (0.6 miles)
• Saint Louis University Belleville Family Practice Center (0.6 miles)
• Southern Illinois Healthcare Foundation (0.6 miles)
• Vascular & Hand Surgery (0.6 miles)
• Belleville Family Medical Associates (0.6 miles)
• The Vein Clinic (0.6 miles)

Parks

• East End City Park (1 miles)
• Longacre Park (5.7 miles)
• Three Springs Park (6 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• Schnucks (2.2 miles)
• Sv Pharmacies (2.2 miles)
• Walgreens (2.6 miles)
• Schnucks (2.7 miles)
• CVS Pharmacy (3.4 miles)
• Copper Bend Pharmacy (3.6 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (5.7 miles)
• Starbucks (6.4 miles)

Places of Worship

• St Henry's Catholic Church (3.8 miles)
• Shiloh Methodist Church (6.2 miles)