Helia Southbelt Healthcare in Belleville, IL

Helia Southbelt Healthcare is a nursing home community in Belleville, IL.

Information last verified: June 12, 2026

101 South Belt West, Belleville, IL 62220

For more information about senior living options: (866) 208-4318

2.8 from 65 reviews

5 stars

22

4 stars

7

3 stars

4

2 stars

0

1 stars

32

Overall Review of Helia Southbelt Healthcare

common 11 reviews mention this

Staff care and responsiveness

Many residents and families describe the staff as attentive and caring.

Several reviews say the CNAs and nurses pay close attention and work to keep residents comfortable, with families thanking staff for handling admission, referrals, and day-to-day support. Positive comments also highlight friendliness and feeling at ease when visiting. A few reviews specifically single out the nursing staff as supportive throughout longer stays.

common 2 reviews mention this

Rehabilitation support stands out

Residents in rehab describe therapy staffing that helps with goals.

Two reviews mention rehab in a positive way, describing therapy help aimed at returning home and strong therapy staffing. One review also notes pairing between therapy and CNAs during the rehabilitation process. These comments focus on the rehab department and how it supports recovery during a stay.

caveat 16 reviews mention this

Calls and staffing get criticized

Some reviews report problems getting timely answers and support from staff.

A substantial number of negative reviews describe difficulties reaching staff by phone, including unanswered calls, calls that were disconnected, or delays when concerns were raised. Several reviews also say staffing was inadequate, leaving residents without help when needs came up. A few reviews connect these issues to missed follow-through on care needs, especially during urgent moments.

caveat 7 reviews mention this

Cleanliness is a recurring concern

Some reviewers describe serious cleanliness and hygiene issues.

Multiple reviews mention residents left in unpleasant conditions, including reports of urine or feces, cold food, or dirty spaces. There are also specific cleanliness-related claims such as bed bugs and complaints about waste in common areas. These concerns appear alongside accounts of inadequate personal care when family members say they were forced to intervene.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

156 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

BEAST Craft BBQ (0.1 miles)
McDonald's (0.2 miles)
Friday's South (0.3 miles)
The Corner Chill & Grill (0.6 miles)
Seven Restaurant & Lounge (0.7 miles)
Tavern On Main (0.8 miles)
Casa Maria Mexican Grill (0.8 miles)

Hospitals

St Elizabeth's Hospital (0.5 miles)
Physical Therapy Center of Belleville (3 miles)
Memorial Hospital (3.7 miles)

Physicians

Stephen A Schmidt (0.6 miles)
Primetime Belleville (0.6 miles)
Saint Louis University Belleville Family Practice Center (0.6 miles)
Southern Illinois Healthcare Foundation (0.6 miles)
Vascular & Hand Surgery (0.6 miles)
Belleville Family Medical Associates (0.6 miles)
The Vein Clinic (0.6 miles)

Parks

East End City Park (0.9 miles)
Longacre Park (5.7 miles)
Three Springs Park (6 miles)

Pharmacies

CVS Pharmacy (2.1 miles)
Schnucks (2.1 miles)
Sv Pharmacies (2.2 miles)
Walgreens (2.6 miles)
Schnucks (2.7 miles)
CVS Pharmacy (3.4 miles)
Copper Bend Pharmacy (3.6 miles)

Cafes

Starbucks (3.6 miles)
Starbucks (5.7 miles)

Places of Worship

St Henry's Catholic Church (3.8 miles)
Shiloh Methodist Church (6.2 miles)

Frequently Asked Questions

Where is Helia Southbelt Healthcare?

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