Bria Of Belleville
Save150 North 27Th Street, Belleville, IL 62226
For more information about senior living options: (844) 490-3973
Bria presents itself in the experiences shared by families as a place of strong contrasts. For some residents and their loved ones, it was a place where attentive staff, responsive administrators, and a capable therapy team made a tangible difference in daily life and recovery. For others, however, the same facility stands out as a site of ongoing frustrations - about cleanliness, communication, safety, and even the basic ability to provide timely and appropriate care. Taken together, the collection of notes reads as a broad spectrum of outcomes, from heartfelt gratitude to urgent calls for investigation.
Several families highlighted the most positive threads: patient-centered attention, open communication, and effective rehabilitation. One account describes a father who stayed for almost three months and received steady nursing care marked by patience. The family appreciated that the Administrator listened to concerns and responded promptly, and that the Director of Nursing was described as a good listener who handled situations fairly. The social services team earned praise for coordinating discharge planning, while the therapy department was credited with meaningful rehabilitation - enabling the patient to regain speech, swallowing, standing, and even some steps. This family expressed deep gratitude for the staff who addressed concerns quickly and respectfully, underscoring the sense that people cared about the person behind the medical file.
A separate positive note came from a daughter whose mother underwent post-hip-replacement therapy at Bria. She admitted initial skepticism but ultimately praised several aspects: the kindness and helpfulness of the staff, Bree's willingness to address small requests, and Melissa, the social worker, for sorting out logistical needs. Even within this favorable frame, she pointed to a common caveat that could color any facility experience - the need for facility upgrades. She described the rooms and bathrooms as dated, but balanced that with a clear appreciation for the compassionate staff and the tangible benefits of the therapy, while also acknowledging that in the end the family needed to participate in many caregiving tasks to support her mom.
Alongside these assurances of care and rehabilitation, the reviews also carried sharp warnings and critical observations. Some families felt the facility fell short of expectations in fundamental ways. Several voices described neglectful or inattentive care, with specific anecdotes about CNAs absorbed by their phones and slow responses to basic needs like meals, beverages, and essential requests. Complementing these concerns were reports of outdated physical plant conditions - rooms and bathrooms in need of modernization - and a sense that what was promised in marketing materials did not always match the day-to-day reality inside the building. In some accounts, families took matters into their own hands, supplementing meals or baths and stressing the importance of family involvement to bridge gaps in care.
There were also deeply troubling complaints about communication and safety. One account described missing breakfast turned into a longer delay, a sense of being overlooked, and a general impression that residents were not being treated with the seriousness they deserved. Another lamented that an appointment was canceled without adequate notice, leaving a resident unsettled and frustrated. A separate post recounted a pattern of not receiving medications or supplies in a timely fashion, with clutter and hazards in hallways raising concerns about fire safety and overall safety. Some families explicitly stated that what they saw was not aligned with what they expected from Bria, challenging the authenticity of the facility's online portrayal.
The most alarming entries move from frustration to urgent calls for formal action. One family described a harrowing scene in which a resident's health deteriorated due to what was perceived as neglect, including missed meals, unsanitary conditions, and a documented need to transfer to a hospital - an experience that left the family vowing never to return. Another account claimed a patient's care was so compromised that a rapid discharge AMA seemed necessary, coupled with difficulties in transferring records and administrative support. Across several posts, people questioned the cleanliness of the environment, citing smells of urine, visible stains, and other signs that did not reflect the expectations set by Bria's marketing.
In perhaps the most serious cluster, a resident and their family recounted a violent incident witnessed on the premises. A male resident allegedly attacked a female resident, with chilling descriptions of choking and shoving, and an absence of staff witnessing or addressing the incident at the time. The writer expressed deep concern about the lack of incident reporting and communication and urged state oversight and formal complaints. The sense of fear and distrust was palpable, underscoring how critical timely intervention, clear reporting, and a culture of safety are to the overall trust families place in a care facility.
Finally, one highly emotional lament focused on the aftermath of a family member's passing. A father who was found non-responsive, CPR performed, and communications that left loved ones feeling excluded or inadequately informed underscored a troubling pattern - where empathy and clarity in crisis communication mattered as much as clinical care. The closing sentiment framed Bria as an institution that could be "price point" rather than a compassionate partner in end-of-life care, a perception that stings all the more when bereavement and loss are already so raw.
Taken together, these narratives sketch a Bria that contains both strong, commendable elements and serious, systemic concerns. The most consistently praised threads link to responsive staff, meaningful rehabilitation, and proactive discharge planning through social services. Yet recurrent themes of outdated facilities, inconsistent care quality, delayed communications, safety hazards, and troubling incidents necessitate careful scrutiny. For families considering Bria, the message is clear: experiences vary widely, and meaningful engagement - asking questions, requesting updates, and closely monitoring care - appears to be crucial. The stories also point to the need for ongoing oversight and accountability to ensure that the positive aspects of compassionate staffing and effective therapy are matched by reliable safety, cleanliness, and transparent communication across all shifts and residents.
Bria Of Belleville in Belleville, IL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy professional hair care services, as well as cable or satellite TV for their entertainment needs. Community operated transportation is provided to help residents with their daily errands and appointments, while a computer center offers access to technology and online resources.
Dining at Bria Of Belleville is an enjoyable experience with a restaurant-style dining room that serves delicious meals prepared by the skilled staff. Residents have the option to request special dietary restrictions catered to their specific needs. Additionally, there is also a kitchenette available for those who prefer to cook their own meals.
To stay active and engaged, residents have access to a fitness room and various planned activities throughout the day. A gaming room provides opportunities for socializing and recreation, while a small library offers a quiet space for reading and learning. Outdoor spaces such as gardens allow residents to relax and enjoy nature.
Housekeeping services ensure that residents' living spaces are kept clean and tidy, while move-in coordination assists with smooth transitions into the community. Private bathrooms provide convenience and privacy, while Wi-Fi/high-speed internet keeps residents connected with friends and family.
In terms of care services, Bria Of Belleville offers 24-hour call systems and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their medications on time, while diabetes diets are available for those who need it. A mental wellness program promotes emotional well-being among residents.
The community's location is favorable with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals providing easy access to essential services.
Bria Of Belleville is an excellent choice for seniors seeking a comfortable and supportive assisted living community that offers a wide range of amenities and care services.
Bria Of Belleville is located at 150 North 27Th Street, Belleville, IL 62226 in St. Clair County, Illinois
Bria Of Belleville on seniors.fyi includes 10 photos including images showing interior, building, trees, parking, bathroom, lobby, decor, reception area, and more.
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