Life Care Center Of Coeur D'Alene

Pros

• The staff at Life Care Center of Coeur d'Alene are very nice and make an effort to communicate with families ahead of time about care plans.
• The facility is clean and well-maintained, contributing to a pleasant environment for residents.
• Many staff members are kind and show compassion towards the residents, despite being overworked.
• The atmosphere is described as home-like for such a large building.
• The initial therapy sessions provided for residents, including walking assistance, were appreciated, demonstrating a commitment to patient care at one point.

Cons

• The facility appears nice, but it is misleading; necessary services like showers are not provided unless constantly requested.
• Staff shortages are evident, leading to inadequate care and lack of exercise or therapy for residents.
• There have been serious concerns regarding resident safety, including instances of a resident being found on the floor and another unable to communicate after neglect.
• The rapid disposal of personal belongings after a resident's passing demonstrates a lack of respect and professionalism at the facility.
• Despite some kind staff members, there have been reports of rough treatment from certain caregivers, raising concerns about the quality of care.
• Overall, the environment feels more like a hospital than a welcoming home for residents.

Review

Life Care Center of Coeur d'Alene has received mixed reviews from family members of residents, reflecting a spectrum of experiences that range from appreciation for the staff's kindness to grave concerns about the quality of care provided. Many reviewers note that the staff is well-meaning and dedicated, expressing gratitude for their efforts in maintaining communication with families. One reviewer remarked on the pleasantness of the staff and their practice of notifying families before any significant changes or activities concerning their loved ones. This open line of communication appears to build a level of trust between families and caregivers, which is an essential element in a long-term care facility.

Despite positive impressions regarding staff interaction, several reviewers have highlighted significant shortcomings in care delivery. A recurring theme is that while cleanliness and organization within shared rooms are commendable, residents still face challenges typical of institutional settings. Certain amenities advertised on the facility's website, such as access to beauticians or barbers, are misleading as they do not appear to be available in reality. Moreover, one reviewer observed that physical therapy options seem limited; therapeutic activities like walking have been abandoned despite initial availability. This lack of consistent exercise may negatively affect resident well-being and rehabilitation outcomes.

As much as some appreciate Life Care Center for its atmosphere resembling a home-like environment amid its large structure, there are deeper issues related to adequate staffing levels and responsiveness to resident needs. Several accounts describe experiences where residents required assistance but faced delays—sometimes waiting an hour or more after pressing call buttons for help. Such accounts raise alarming questions about the promptness and attentiveness of caregiving personnel during critical moments when immediate assistance is necessary. One particularly distressing story recounts a family's experience after leaving their loved one alone for only a few hours, leading them to find him unresponsive upon returning—a tragic event underscored by fears surrounding neglect.

The review also touches upon heartbreaking incidents involving residents' treatment that may leave families feeling unsettled. There are reports of individuals being discovered in compromising situations due to inadequate monitoring or support from the staff—claims that understandably cultivate anxiety around what level of supervision can be expected at this facility. Additionally, feelings of frustration were expressed by another family member who described needing to advocate fiercely just for essential services like bathing or even basic attentiveness towards their loved one's current status.

Beyond individual care concerns, systemic issues within Life Care Center are evident based on personal experiences shared by multiple families. One reviewer recounted how their grandmother’s belongings were discarded less than 24 hours after her passing—a scenario considered inappropriate and distressing following such a loss. This incident raises larger questions about policies governing dignity in death and proper handling of personal belongings after a resident has passed away; practices here may warrant review considering sensitivity towards grieving families.

In summary, while Life Care Center offers certain capabilities worth mentioning—like kind-hearted staff who genuinely seem invested in caring for residents—the overarching message communicated through these reviews suggests substantial areas requiring improvement. From addressing staffing shortages that impact daily operations to ensuring that advertised services align with reality and upholding respect and process following the death of a resident—all these facets play crucial roles in determining whether it’s an appropriate setting for loved ones requiring specialized care. For those contemplating this center as an option for family members, it is advisable to carefully consider both positive attributes alongside serious concerns shared through these testimonials before making any decisions regarding long-term residency.

Cafes

• Starbucks (0.2 miles)
• Chomper Cafe (1.2 miles)
• Awaken Coffee (2 miles)
• CK Coffee (2.5 miles)
• Starbucks (3.3 miles)

Pharmacies

• Medicine Man Prairie Pharmacy (0.3 miles)
• Albertsons Pharmacy (0.4 miles)
• Rite Aid (0.5 miles)
• Medicine Man Hayden Pharmacy (1.2 miles)
• Medicine Man North Pharmacy (1.7 miles)
• Pharmacy Services (1.8 miles)
• Fred Meyer Pharmacy (2 miles)

Restaurants

• Arby's (0.3 miles)
• Radicci's Italian Bistro (0.5 miles)
• Auntie Anne's (0.6 miles)
• Wendy's (0.6 miles)
• McDonald's (0.8 miles)
• Fu-Ki (0.9 miles)
• Rustler's Roost (1.3 miles)

Physicians

• Hayden Lake Famliy PHY (0.4 miles)
• Prairie Family Medicine (0.4 miles)
• Torquato John MD (0.4 miles)
• Active Family Healthcare (0.5 miles)
• North Idaho Nephrology (0.7 miles)
• Foster Sherwin North Idaho Nephrology Associates Hayden (0.8 miles)
• North Idaho Direct Primary Care (0.8 miles)

Hospitals

• DSI Hayden (0.6 miles)
• Emergency Room, Kootenai Medical Center (3.1 miles)
• Kootenai Health (3.1 miles)
• Kootenai Occupational Medicine (3.3 miles)

Places of Worship

• Hunter Hayden (0.8 miles)
• Wels (1.2 miles)
• Landmark United Pentecostal (1.2 miles)
• Coeur D'alene Bible Church (1.7 miles)
• Hayden Bible Church (1.8 miles)
• Hayden Lake Friends Church (1.8 miles)
• Calvary Chapel Light House (3.2 miles)

Transportation

• Payless Airport Shuttle (2.9 miles)

Parks

• Atlas Waterfront Park (3.2 miles)