Home Helpers of Coeur d'Alene

Pros

• The office staff has been excellent at coordinating schedules and ensuring smooth transitions with caregivers.
• The director is proactive in keeping the new caregiver informed about the unique situation, allowing for a seamless continuation of care.
• Their orientation process is highly effective, ensuring that new caregivers are well-prepared and knowledgeable about their responsibilities.
• Overall, our experiences with the caregivers have been positive, providing exceptional care for our loved one.
• The caregivers have succeeded in making our loved one happy and satisfied with their services.

Cons

• The office is not very good at coordinating schedules with college students who have varying availability.
• The director needs to improve communication and coordination when introducing a new caregiver.
• Although the orientation process is satisfactory, other aspects of their service might be lacking in quality or efficiency.

Review

Finding the right caregiver for our loved ones is of utmost importance, and it can be a challenging task. However, in our experience, we have had positive encounters with caregivers who have provided exceptional care and support. One aspect that truly stood out was their commendable orientation process, where they took the time to ensure the new caregiver was well-informed about the unique needs and preferences of our loved one.

One particular instance that required effective communication with the office was when our caregiver had a varying schedule. As a college student, she needed to go home for the summer break. Coordinating this transition period with their director proved to be an effortless and seamless process. They were attentive and understanding in making sure that the new caregiver would be adequately prepared and fully aware of all ongoing situations.

The dedication shown by the office staff towards maintaining continuity in care was impressive. The director actively engaged with us to gather vital information about our loved one's daily routines, medical requirements, personal preferences, and any specific instructions that needed attention. This thorough approach enabled them to provide accurate guidance during orientation sessions and facilitate a smooth shift between caregivers.

Furthermore, their orientational proficiency proved invaluable in ensuring exceptional care for our loved one. The extensive training conducted by this agency equipped caregivers with essential skills encompassing various aspects of caregiving. From assisting with daily tasks such as bathing or dressing to handling emergency situations with composure and efficiency, the orientation program covered all fundamental areas necessary for providing quality care.

Throughout our interactions with these caregivers, we noticed their genuine compassion and commitment towards their work. Their ability to build strong relationships meant that our loved one felt comfortable in their presence. They maintained open lines of communication, fostering trust not only with us but also with our loved one which further enhanced the overall caregiving experience.

In conclusion, we have been fortunate to come across caregivers who possess both professional competence and heartfelt compassion. The coordination efforts exhibited by the office staff, especially during transition periods, have been praiseworthy. The thorough orientation process provided caregivers with a comprehensive understanding of our loved one's needs, ensuring consistent and seamless care. Our positive experiences with these caregivers have had a significant impact on the happiness and well-being of our loved one, assuring us that they are in capable hands.

This part of Coeur d'Alene, Idaho offers a convenient and accessible location for senior living, with a variety of amenities nearby. Within a short distance, there are several healthcare providers including family medicine practices and a nephrology clinic for specialized care. Residents have access to multiple restaurants catering to different tastes, as well as pharmacies for medication needs. Places of worship are also within reach for those seeking spiritual fulfillment. Additionally, cafes like Starbucks and local favorites offer opportunities for socializing and enjoying a morning coffee. In case of emergencies, hospitals such as Kootenai Health and DSI Hayden are just a few miles away. For leisurely outdoor activities, Atlas Waterfront Park provides a beautiful setting for relaxation and recreation. Overall, this area provides essential services and conveniences for seniors looking to live comfortably in Coeur d'Alene.

Physicians

• Northwest Family Medicine (0.2 miles)
• Active Family Healthcare (0.9 miles)
• Hayden Lake Famliy PHY (1.5 miles)
• Torquato John MD (1.5 miles)
• Prairie Family Medicine (1.5 miles)
• North Idaho Nephrology (1.7 miles)
• Asthma & Allergy of Idaho (1.8 miles)

Restaurants

• McDonald's (0.4 miles)
• Wendy's (0.6 miles)
• Chili's Grill & Bar (0.9 miles)
• Las Chavelas (0.9 miles)
• Meltz Extreme Grilled Cheese (1.2 miles)
• Mongolian Bbque (1.3 miles)
• Little Caesars Pizza (1.3 miles)

Pharmacies

• Medicine Man North Pharmacy (0.6 miles)
• Fred Meyer Pharmacy (0.9 miles)
• Rite Aid (1.4 miles)
• Medicine Man Prairie Pharmacy (1.4 miles)
• Albertsons Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• Medicine Man Pharmacy (2.1 miles)

Places of Worship

• Coeur D'alene Bible Church (0.7 miles)
• Hunter Hayden (1.6 miles)
• Landmark United Pentecostal (2.2 miles)
• Wels (2.2 miles)

Cafes

• Starbucks (1.3 miles)
• CK Coffee (1.4 miles)
• Chomper Cafe (2 miles)
• Awaken Coffee (2 miles)
• Starbucks (2.2 miles)
• Dutch Bros Coffee (2.4 miles)

Hospitals

• DSI Hayden (1.5 miles)
• Emergency Room, Kootenai Medical Center (2 miles)
• Kootenai Health (2.1 miles)
• Kootenai Occupational Medicine (2.2 miles)

Parks

• Atlas Waterfront Park (2.4 miles)