Summerhill Elderliving Home

Pros

• The staff at Summerhill is amazing, caring, and highly knowledgeable.
• Summerhill is a five-star rehabilitation facility with thorough, empathetic therapists.
• Therapists are extremely knowledgeable and make therapy enjoyable.
• The facility's staff is excellent, respectful, and kind, with a warm, family atmosphere.
• The Veranda Rehab unit is a wonderful place for rehab, with attentive, compassionate staff and encouraging therapy.
• The facility is clean, welcoming, and conducive to recovery.
• Linda, who runs the dining room, is fantastic and demonstrates strong leadership.
• CNAs and nurses are professional, helpful, and dedicated to patient needs.
• The Villas offer a safe, well-kept living environment with appealing grounds and amenities.

Cons

• The facility is horrible, with a resident placed in the dementia wing after escaping twice in one day and staff failing to notice.
• The staff do not care if residents urinate on themselves.
• A resident experienced days without hot water for showers, missed meals, and delays or denial of medication.
• Admissions staff refused to provide general reasons for non-acceptance and never returned calls.
• Maintenance was well below expected standards, with slow repairs and issues like a light bulb replacement taking over a month.
• Rent was increased by $130 per month with no explanation or response from management.
• The facility was described as having rude staff and poor communication, with attitudes about HIPAA hindering information access.
• There were reports of favoritism, loud staff at night, LPNs abandoning patients, and undercooked food.

Review

Summerhill presents itself in these reviews as a facility with a strong emphasis on rehabilitation, compassionate care, and a welcoming, family-like atmosphere. Many commenters highlight the rehab programs as being top-notch, especially for hip replacement rehabilitation, where patients describe getting back on their feet quickly and walking "like a champ." The sentiment runs through several accounts: therapists who are knowledgeable, thorough, and dedicated; nurses and aides who are attentive and kind; and a general sense that the staff genuinely goes above and beyond to support recovery. Several reviewers call Summerhill a five-star rehabilitation facility, noting the combination of clinical expertise with a warm, empathetic approach that makes therapy not only effective but also enjoyable.

The Veranda Rehabilitation Unit at Summerhill in Perry, Georgia, earns particular praise for its staff and approach to recovery. Reviewers describe the staff as well-informed about each patient's needs and highly responsive to questions and assistance requests. Therapy is seen as tailored to individual situations, with a focus on helping patients recover faster. The environment is repeatedly described as attractive, well-kept, and welcoming, reinforcing a sense that patients are treated with dignity and care. Overall, these experiences convey gratitude toward the therapy teams and support staff who help residents regain independence and return to daily activities.

Across several entries, the atmosphere at Summerhill is depicted as warm, respectful, and actively engaging. Families emphasize the importance of the "family atmosphere" and the clean, well-maintained surroundings that contribute to a sense of safety and comfort. Testimonials highlight not only the physical aspects of care but also the emotional and social dimensions - staff who are warm, genuinely attentive, and patient-centered. One reviewer notes that the staff "goes above and beyond to make the residents feel at home," while another calls it a place where residents' emotional well-being is prioritized alongside their physical rehabilitation. The cumulative effect is a strong sense of trust and reassurance for families seeking rehabilitative care.

A number of reviewers recount positive, outcome-focused experiences that center on rehabilitation success and post-hospital independence. My own husband's rehab story stands out as a testament to effective teamwork - the care he received enabled him to return home and resume daily activities, with the possibility of LTC if home return hadn't been feasible. Another reviewer recounts moving into the on-site independent living villas, where safety, well-kept grounds, and thoughtful landscaping (including a koi pond and waterfall) contribute to a serene living environment. These accounts underscore the facility's ability to support not only acute rehab but also longer-term living arrangements that feel secure and well-managed.

Yet the reviews are not without sharp cautions. A number of voices describe significant concerns about care quality in dementia-related wings, with warnings to potential families to scrutinize those specific settings. One strongly worded account urges readers not to entrust family members to the facility, detailing an escape incident from the dementia wing and questioning staff attentiveness and oversight. Other reviewers paint a picture of residents who face incontinence without timely assistance, missed showers, and a perceived lack of care for those with cognitive challenges. These troubling anecdotes cast a shadow over the overall impression and remind prospective families to examine the realities of staffing patterns and unit-specific care before making a decision.

Admissions and front-desk responsiveness emerge as another complicated theme. In one review, a prospective admission for a relative could not be accommodated, with generalized reasons withheld and unreturned follow-ups after attempts to reach leadership. Such experiences fuel a perception that, while the rehab areas may shine, some administrative processes and communications could benefit from stronger follow-through and customer service. The mix of positive clinical care with concerns about responsiveness and support highlights the importance of evaluating the entire continuum of care - clinical, environmental, and administrative - when considering Summerhill.

Maintenance, pricing, and facility upkeep also surface as a source of tension in several accounts. A longtime resident in the independent living villas describes a beautiful setting that is marred by recurring maintenance delays, missed repairs, and a substantial rent increase that feels out of proportion to service quality. Complaints include slow light bulb replacements, water intrusion during heavy rain, and unmet expectations about cleaning and upkeep tasks outlined in the lease. The frustration is palpable when correspondence with management yields little to no response, leaving residents feeling unacknowledged and undervalued despite their attachment to the community.

In sum, the collection of experiences presents a nuanced portrait. The rehabilitation and Veranda units are widely praised for clinical excellence, compassionate staff, and environments that feel safe and supportive. Families repeatedly express relief and gratitude for successful recovery stories and the sense of home that Summerhill can provide. At the same time, concerns about dementia care, patient safety in certain wings, admissions processes, and maintenance and pricing dynamics remind readers that not all aspects of the experience are uniformly positive. For families weighing Summerhill, the message is clear: the facility may deliver outstanding rehab and daily living support, but it is essential to probe unit-specific care, staffing patterns, and administrative responsiveness to ensure a fit that aligns with a loved one's needs and expectations.

Restaurants

• Waffle House (0.5 miles)
• Cracker Barrel (0.5 miles)
• Hazards On The Gre (0.9 miles)
• The Swanson (0.9 miles)
• Red Lobster (1.1 miles)
• McDonald's (1.1 miles)
• Krystal (1.1 miles)

Parks

• Big Indian Creek Waterway Trail (0.5 miles)
• Barbara Calhoun Park (2.1 miles)

Places of Worship

• Abundant Grace (0.6 miles)
• Victory Christian Fellowship (1 miles)
• Perry United Methodist Church (1 miles)
• Southern Baptist Convention (1 miles)
• Iglesia Cristiana El Mana (1.2 miles)
• Christian Fellowship Church South (1.3 miles)
• Crosspoint Baptist Church (2.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Kroger Pharmacy (1 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (7.6 miles)
• CVS Pharmacy (8.5 miles)
• Kroger Pharmacy (8.6 miles)

Transportation

• Enterprise Rent-A-Car (0.9 miles)
• Gold Stone Fuel & Foods (1.6 miles)
• T & A Aviation (10.9 miles)

Physicians

• Wade Steve MD (2.1 miles)
• Walker Family Healthcare (2.3 miles)
• Cornerstone Medical Associates (2.3 miles)
• Jody S Velie (2.3 miles)
• Renal Physicians of Georgia PC (2.3 miles)
• Perry Family Practice (2.3 miles)
• South Houston Internal Medicine (2.3 miles)

Hospitals

• Perry Hospital (2.2 miles)
• Fort Valley State University Health System (10.4 miles)
• Medical Center of Peach County, Navicent Health (10.5 miles)
• Atrium Health Navicent Peach Emergency Department (10.5 miles)

Cafes

• Starbucks (2.8 miles)

Theaters

• GTC Houston Lakes Cinemas (7.6 miles)