The Lodge

Pros

• The Lodge in Warner Robins is very nice and very clean.
• The staff is friendly and works hard at keeping the patients happy.
• The facility is beautiful and well-maintained.
• The therapy team pushed her just enough to motivate her but showed patience and compassion.
• The administration was always available to answer questions.
• The care givers, therapists, and doctors are awesome and caring.
• They keep the residents busy with daily therapies.
• The rooms are large and kept very clean.
• The staff is attentive to the needs of both the residents and their families.
• Patients are adjusted well there and seem to be happy.

Cons

• The housekeeping staff threw all the person's belongings into the trash by accident and the administrator refused to compensate or help with replacements.
• One CNI was rough in handling a patient during transfer from wheelchair to bed, causing distress.
• A patient was left in their own feces for 2 hours and developed a UTI as a result, with no proper resolution from the administration.
• Poor management of food choices for diabetics, leading to glucose level issues.
• The facility is short-staffed, slow to respond to needs, and cleanliness of bathrooms is lacking in some rooms.
• The establishment may appear new and clean but lacks sufficient staffing and quality care for residents.
• The phone often goes unanswered and scheduled care plan meetings lack thorough information.
• Not all residents are receiving the best care despite the appearance of the facility being nice and clean.

Review

The Lodge in Warner Robins has received mixed reviews from various individuals who have had experience with the facility. While some have praised the cleanliness, friendly staff, and good food, others have expressed concerns about understaffing and poor quality of care.

One reviewer commended the housekeeping staff for their attentiveness and care towards their loved one. They noted that the facility was very clean and well-maintained, without the typical nursing home smell. The friendly and hardworking staff were also mentioned as a positive aspect of The Lodge.

Another individual had a different experience when their wife stayed at The Lodge for therapy following a stroke. While they acknowledged that the registered nurses were good and the facility was clean, they expressed concerns about understaffing and poor quality of care provided by certain certified nursing assistants (CNI). They recounted an incident where one CNI was rough in handling their wife during a transfer from wheelchair to bed. More alarmingly, they claimed that their wife was left in her feces for two hours despite multiple requests for assistance. This neglect resulted in a urinary tract infection (UTI) and significant distress to both the patient and family members.

Yet another reviewer highlighted the lack of diabetic menu options at The Lodge. They criticized the management for giving diabetics canned fruit containing high amounts of sugar, which then required insulin shots to manage glucose levels. Additionally, they pointed out issues with slow response times when nurse call buttons were pressed and inconsistent cleanliness in bathroom facilities.

On a more positive note, one individual praised The Lodge for its friendly staff, knowledgeable support team, good food, and clean facilities. They had only positive things to say about their experience at the facility.

Similarly, another reviewer expressed high praise for The Lodge after their grandmother's stay there for rehabilitation following an injury. They emphasized how well she was treated by the staff who made her feel like family. The beautiful facility and excellent food were also noted. The therapy team was commended for striking a balance between motivation and compassion. The administration's post-discharge follow-up was also appreciated.

However, it is important to note that not all glowing reviews were free of criticism. One reviewer initially had a positive first impression of the facility, noting its newness and cleanliness. However, they later discovered that The Lodge was severely understaffed. They experienced difficulties reaching staff members over the phone and found care plan meetings lacking in information and preparation. According to this reviewer, residents were not receiving the best care despite the initial positive appearance.

Overall, the reviews suggest that while The Lodge may have clean facilities, good food, and friendly staff members, there are concerns about understaffing and quality of care provided by certain individuals within the facility. It is important for prospective residents and their families to carefully consider these factors before making a decision about placement in The Lodge in Warner Robins.

Restaurants

• Chick-Fil-A (0.3 miles)
• Taco Bell (0.4 miles)
• Ruby Tuesday (0.4 miles)
• Huddle House (0.5 miles)
• Waffle House (0.5 miles)
• McDonald's (0.6 miles)
• Shells Seafood Restaurant (0.6 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.8 miles)
• Walmart Pharmacy (1.3 miles)
• CVS Pharmacy (2 miles)
• Medicine Shoppe (2 miles)
• Medicine Stop Compounding Pharmacy (2 miles)
• Kroger Pharmacy (2.9 miles)

Physicians

• Brown's Eye Center (0.7 miles)
• Village Podiatry (0.7 miles)
• Aesthetic Body Sculpture Clinic (1.2 miles)
• Kevin J. Baggett (1.5 miles)
• Baggett & Campbell MDS (1.5 miles)
• Oral And Maxillofacial (1.5 miles)
• Houston Neurology (1.8 miles)

Places of Worship

• Second Baptist Church (1 miles)
• Smiling By Faith (1.1 miles)
• Faith Life Family Church (3 miles)

Hospitals

• Houston Medical Center (1.9 miles)
• Houston Healthcare (1.9 miles)

Transportation

• Warner Robins Truck Rental Warner Robins (2.8 miles)

Cafes

• Starbucks (2.9 miles)
• Panera Bread (3.6 miles)