Overall Review of Azalea Health And Rehabilitation Center
common4 reviews mention this
Wound care nurses get praise
Several residents point to wound care nurses for steady progress and comfort.
A number of reviews specifically credit wound care nurses by name and describe improvement with healing and comfort during care. Families also mention that wound care staff helped an admitted resident get “on the road of healing.” These mentions focus less on the overall facility and more on the day-to-day support provided for skin and wound needs.
caveat6 reviews mention this
Nursing response is a major concern
Multiple reviews criticize delays or neglect with basic care needs.
Several residents’ families describe problems getting timely help, including ignored call buttons and being left in unclean conditions for hours. Other reviews mention untreated infections, bedsores, and limited bathing, along with situations that led to hospital visits. A separate review also questions supervision and calls out short staffing as an unacceptable excuse in medical care.
common4 reviews mention this
Communication and helpful staff
Many reviewers describe staff who respond and keep families informed.
On the positive side, residents and family members describe staff as available when they reach out and helpful with communication, including keeping someone informed who lives out of town. Several reviews highlight specific caregivers by name as consistently prompt with medication and supportive in day-to-day interactions. While there are also very negative experiences in other reviews, these accounts emphasize responsiveness and follow-through.
common2 reviews mention this
Activities add a reason to engage
Reviews describe activities support and staff that follow through.
Residents and families mention the activities department helping with problems and trying to work through concerns. Another review describes a planned birthday celebration with staff coordinating decorations and going above and beyond for the resident and family.
caveat2 reviews mention this
Food quality draws mixed feedback
Some reviews say food quality is inconsistent and unappetizing.
At least a couple of reviews describe food as tasteless or unappealing, with one reviewer comparing meals to “mush” and noting they often requested a sandwich instead. That same negative review frames the overall dining experience as a daily issue rather than a one-time problem.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Bush (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Summerville Internists (0.1 miles)
Family Medicine Associates of Augusta III MD (0.1 miles)
Women's Health of Augusta (0.2 miles)
Johnathan Chappell, MD (0.2 miles)
Georgia Dermatology (0.2 miles)
Bush Jeff L MD (0.2 miles)
Augusta Women's Center (0.5 miles)
Hospitals
University Hospital Summerville (0.1 miles)
Charlie Norwood VA Medical Center (0.4 miles)
Charlie Norwood VA Hospital Augusta (1.8 miles)
Select Specialty Hospital Augusta (1.8 miles)
Children's Hospital Of Georgia (1.9 miles)
Georgia Cancer Center (2 miles)
University Hospital Heart and Vascular Institute (2.1 miles)
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