Information last verified:
1600 Anthony Road, Augusta, GA 30907
For more information about senior living options: (844) 490-3973
Mary Pixley is consistently sweet, professional, and attentive to residents. Nai'Kiera and Kayla are the best OTAs the reviewer has had and they do a great job in therapy. Stephanie, the director, along with the nursing staff, are helpful, available, and genuinely care about residents’ well-being. Qumecka Callaway and Beverly Fuller are wonderful wound-care nurses who have helped a relative heal. Aries and Valeriya, though students, are described as angels who provide compassionate care. Hope Giambalvo and Trena Hope are amazing and go above and beyond to support and celebrate residents. Tina Miller is amazing, goes above and beyond, and is a favorite with families for her care and personality. The Activities department (Trena and Hope) is responsive and helpful to residents.
The level of neglect from the nurses and staff is unbelievable. Residents are left with untreated infections, leading to repeated hospital visits. Patients are sent to the wrong hospital on multiple occasions. The staff are rude, disrespectful, and uncaring, sometimes appearing to care only about money. Call buttons are ignored and residents lie in urine and feces for hours, increasing the risk of bedsores. The facility is unsecured, dirty, and poorly maintained, with no clear check-points for safety. Management is criticized for focusing on money, mismanaging appointments, and driving away caring employees. There are allegations of HIPAA violations and staff harassing family members.Azalea Health and Rehabilitation Center in Augusta is best suited for families who need ongoing nursing support and are prepared to actively supervise care, rather than relying on a consistently steady system. The strongest value here tends to appear where individual caregivers truly connect with residents, staff members who demonstrate patience, reliability, and attentiveness can make a meaningful difference in daily life, wound care, and medication routines. For residents who require hands-on monitoring, therapy, and a responsive team, the facility can be workable when the right caregivers are present and available. But that potential rests on a foundation that is uneven: several families report care that is not reliably delivered, and a pattern of systemic gaps that can undermine even the best moments.
Those who should consider alternatives are families prioritizing predictability, safety, and consistent, respectful treatment, where administration, facility maintenance, and routine operations remain stable over time. If the bottom line includes reliable staff availability, timely assistance with bathing and bathroom needs, consistently clean conditions, and meals that meet basic nutritional standards, this center may fall short. Prospective residents who cannot tolerate frequent reporting of neglect, HIPAA-related concerns, or ongoing concerns about security, check-in processes, and unsupervised patients will likely find the experience stressful and risky. In short, a facility with real, lived worries about basic care and safety should prompt a serious look elsewhere.
The most persuasive positives here are the individual caregivers who rise above the chaos. Several staff members, Mary Pixley, Tina Miller, and a group of wound care nurses like Beverly Fuller and Quemecka Callaway, are repeatedly highlighted as dependable, compassionate, and attentive. When these professionals are involved, residents receive timely medications, personalized attention, and a sense that someone is listening. The activities and therapy teams also draw praise from families who witness genuine effort to engage residents and support rehabilitation. These instances show that the care model can function well at the point of contact, especially when administrators and direct supervisors recognize and preserve the good performers. Yet these bright spots do not erase the broader realities of inconsistent staffing and uneven supervision.
The core cons, however, are persistent and structural enough to reshape every day in meaningful ways. Across many reviews, neglect, lapses in basic hygiene, and delayed responses to calls appear repeatedly, often tied to chronic understaffing. Reports of calls going unanswered, residents left in soiled conditions, and medical missteps, up to the point of wrong hospital transfers or untreated infections, suggest that a reliable, safety-first standard is not consistently upheld. Administrative and supervisory issues are also a recurrent theme, with references to mismanagement, scheduling glitches, and a sense that policies protect the institution more than residents. The facility’s physical condition and security are flagged as concerns, including limited parking, crowding in shared spaces, and buildings that feel worn without timely upkeep. These issues compound the emotional strain on families who must advocate relentlessly for their loved ones.
What this means for families weighing Azalea against alternatives is clear. If choosing this center, a proactive, hands-on approach is non-negotiable: plan to visit often, request direct updates on care plans, insist on documented wound care progress, and demand a reliable point person who can translate medical needs into actionable steps. It is wise to verify staffing levels, especially on night shifts, and to observe a shift to understand whether tasks like turning, bathing, and staff response times are being handled adequately. Ask for a clear escalation path for complaints, and insist that HIPAA boundaries are respected so family members can communicate without fear of boundary violations. Finally, demand a transparent maintenance and sanitation schedule, and seek reassurance that the administration recognizes and addresses the pattern of concerns highlighted by families.
In the end, Azalea Health and Rehabilitation Center presents a highly variable experience. It houses real strengths in several caregivers and in certain wound-care professionals who can deliver meaningful improvements in patient well-being. Yet the facility’s larger narrative, staffing instability, maintenance gaps, inconsistent meal quality, and safety concerns, cannot be dismissed. For families who can commit to vigilant advocacy, frequent visits, and clear expectations, there is a pathway to acceptable care and moments of genuine care that make a difference. For those who require a consistently predictable environment with minimal need for micromanagement, exploring alternatives is not just prudent, it is essential. The decision should hinge on a willingness to oversee care intensely and to pivot quickly if trends toward neglect or mismanagement persist.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Azalea Health And Rehabilitation Center in Augusta, GA offers a wide range of amenities and care services for seniors in need of assistance with daily living. The community provides a comfortable and well-maintained environment for residents to enjoy their retirement years.
For the convenience and enjoyment of residents, there is a beauty salon on-site where they can receive haircuts, styling, and other grooming services. Residents can also stay entertained with cable or satellite TV in their private rooms. Community-operated transportation is available for outings and appointments, ensuring that residents can maintain an active lifestyle.
The computer center allows residents to stay connected with loved ones through email and social media. There is also a small library for residents to enjoy reading and access information. Wi-Fi/high-speed internet is available throughout the community.
In terms of dining options, the community provides restaurant-style dining where meals are prepared by experienced chefs. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
To promote physical well-being, there is a fitness room on-site where residents can participate in exercise programs tailored to their abilities. The outdoor space includes gardens where residents can relax and enjoy nature.
Housekeeping services ensure that residents' living spaces remain clean and organized. Move-in coordination is also provided to ease the transition into the community.
Care services include 24-hour call systems and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications as prescribed by their healthcare providers.
A mental wellness program focuses on promoting emotional well-being through various activities and therapies. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
Residents can engage in social activities through planned day trips organized by the community or resident-run activities within the premises. A concierge service ensures that any additional needs or requests are taken care of promptly.
The community is conveniently located near various amenities and services. There are several cafes, parks, pharmacies, physicians, restaurants, hospitals, and transportation options nearby.
Overall, the Azalea Health And Rehabilitation Center offers a comprehensive range of amenities and care services to ensure that residents can live comfortably and enjoy an active lifestyle while receiving the assistance they need.
Azalea Health And Rehabilitation Center is located at 1600 Anthony Road, Augusta, GA 30907 in Richmond County, Georgia
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