2102 Hillinger Road, Augusta, GA 30904
For more information about senior living options: (844) 490-3973
The organization is a gift to the community. Chandra is a caring soul. Julissa Abraham and Laquita Ward provided excellent, professional, and caring service. Visiting Angels are kind, caring, and trained to handle the most difficult parts of elderly home care. Sue's scheduling support is excellent and available seven days a week. The RN is a credit to the office and consistently goes above and beyond. The team is unbelievably helpful and compassionate, with well-trained CNAs. Bo is on time and helpful; Ashley is knowledgeable and friendly.
They would not recommend hiring this agency, stating it left clients high and dry twice in one week. The reviewers note that assigned staff often call out and replacements are hard to find. They were told by a home health professional that the agency lacks adequate staff. This situation caused them significant frustration and anxiety while seeking alternatives. They describe the agency as not dependable.Ann's Phenomenal Home Care in Augusta, GA is best suited for families seeking deeply compassionate, hands-on in-home support that keeps a loved one in familiar surroundings. It is especially strong for seniors who have experienced a recent medical event or require daily assistance with mobility, errands, and personal care, yet want predictable, heart-led caregiving close at hand. Those who value a warm, personal touch over a large, impersonal agency feel will find this community-oriented approach appealing, with caregivers who often become trusted extensions of the family during recovery or ongoing daily living.
That said, families weighing alternatives should note the potential need for more consistent scheduling guarantees. If 24/7 reliability, guaranteed same-day replacements, or a broader, more standardized care-management framework are non-negotiable, larger national agencies or facility-based options may prove more suitable. For seniors who thrive on social interaction and structured programming, an assisted living community might deliver the round-the-clock supervision and built-in activities that in-home care cannot consistently promise. The strongest fit exists where the emphasis is on intimate, capable caregiving that adapts to day-by-day changes rather than rigid, pre-set routines.
The strongest pros center on genuine, skilled care delivered with warmth and attentiveness. Caregivers are described as professional, patient, and deeply involved in the well-being of their clients. Specific moments stand out: staff arriving during and after medical events with calm competence; caregivers who anticipate needs, help with household tasks, and even share small acts of comfort that ease a difficult day. Scheduling staff, notably Sue, are repeatedly praised for responsiveness and flexibility, making it possible to adjust arrangements as priorities shift. The presence of an attentive RN who can answer questions and provide medical clarity adds a layer of confidence rare in smaller agencies, while individual aides - like those noted for steadiness, punctuality, and "angel" temperament - leave families feeling supported rather than overwhelmed.
Yet, there are clear caveats tied to consistency and staffing. A single negative experience highlights the risk of being left without coverage when a caregiver calls out, a problem that is hard to predict in smaller operations. The critique points to gaps in staffing and the challenge of securing reliable replacements on short notice. This risk underscores the reality that, while the caregiving can be exemplary, coverage gaps can occur, and not every shift may be staffed with the same caregiver or level of familiarity with a specific loved one. For families with critical needs that cannot tolerate sudden lapses, this remains the principal concern to scrutinize.
Despite the potential staffing gaps, the core strengths still tend to outweigh the cons for many families. The depth of compassion, practical know-how, and willingness to go beyond the basics - unloading a dishwasher, sitting with a distressed loved one, or staying through challenging moments - produce tangible relief and trust. The presence of well-trained CNAs, supported by a responsive scheduling team and an engaged RN, translates into smoother days, less caregiver-induced stress, and quicker adaptation to evolving care needs. When a client's situation is urgent, the ability to mobilize and tailor care promptly can mitigate fears and restore a sense of control for families navigating aging, illness, or recovery.
In choosing this provider, it is wise to request a clear, written care plan that outlines staffing expectations, backup coverage, and escalation procedures. Ask for profiles of the most likely caregivers and a documented schedule framework, so the family knows who will be in the home and how replacements will be handled on short notice. Confirm costs, minimum hours, and any cancellation policies, and discuss scenarios such as post-hospital recovery timelines or memory-care needs to ensure alignment with the loved one's trajectory. If dependable, steady coverage is a non-negotiable, it may be prudent to compare with larger agencies or facility options. For families prioritizing exceptional bedside manner, genuine devotion from caregivers, and a practical, human-centered approach to daily living, Ann's Phenomenal Home Care remains a compelling, highly capable choice - with an understood caveat that coverage gaps can occur and should be planned for.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Ann's Phenomenal Home Care, a premier assisted living community located in the heart of Augusta, GA. Our Board and Care Home is designed to provide a warm, nurturing environment that promotes independence while ensuring every resident receives the personalized support they need.
At Ann's Phenomenal Home Care, we offer a variety of amenities to enhance the quality of life for our residents. Our inviting dining room serves delicious nutritional meals catering to special dietary restrictions, and our fully furnished spaces ensure comfort from day one. Residents can enjoy the serenity of our garden and outdoor areas or take advantage of convenient housekeeping services. For seamless transitions, we also provide move-in coordination.
Our dedicated team specializes in assisting with activities of daily living. This includes personalized support with bathing, dressing, and transfers, as well as medication management and meal preparation tailored to meet specific dietary needs such as diabetes diets. We understand the importance of ongoing health care; that's why we coordinate closely with health care providers and arrange transportation for medical appointments.
Engagement is key to thriving at Ann's Phenomenal Home Care. We offer scheduled daily activities that encourage social interaction and mental stimulation. With high-speed internet access and telephone services available, residents can easily stay connected with loved ones.
The community is conveniently located near various amenities including five cafes, a beautiful park for leisurely strolls, numerous pharmacies and physicians' offices, a wide selection of restaurants for dining out, and ten nearby hospitals for any healthcare needs.
Discover the perfect blend of care and freedom at Ann's Phenomenal Home Care, where every resident is treated like family!
Ann's Phenomenal Home Care is located at 2102 Hillinger Road, Augusta, GA 30904 in Richmond County, Georgia
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