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4.2 from 121 reviews
5 stars
93
4 stars
6
3 stars
0
2 stars
1
1 stars
21
Overall Review of Signature HealthCARE of Buckhead
common28 reviews mention this
Staff kindness feels inconsistent
Residents and families describe staff as both consistently helpful and, in other cases, dismissive or neglectful.
Many reviews say staff are friendly, professional, and responsive, with repeated mentions of polite interactions and caring bedside attention. Other reviews sharply contradict that, describing rude behavior, lack of urgency, and situations where patients wait for help. Several reviews also call out specific staff interactions at the front desk or leadership as making a difference during the stay.
common20 reviews mention this
Cleanliness is a mixed picture
Reviews describe the facility as clean in some visits, while others report odors and poor upkeep.
Positive reviews frequently mention cleanliness, including rooms that look well kept and even comments about the facility smelling clean or good. At the same time, multiple reviews describe unpleasant smells, dirtiness, overflowing trash, and overall poor maintenance. A few reviewers also point to floor-specific odor concerns while still praising parts of staff conduct.
caveat7 reviews mention this
Communication and call response problems
Several reviews report delays or failures in communication and patient assistance when families try to get updates or help.
Some reviewers describe trouble getting clear information about care, with unanswered calls and difficulty reaching the nursing station. Others report that call buttons didnāt work or that patients waited long periods for assistance. A few reviews also mention breakdowns in coordination with families and providers, including situations where relatives were not properly informed until after issues had progressed.
caveat4 reviews mention this
Food quality and meal timing
Dining is called out for being cold or inconsistent in some reviews, even when residents are recovering.
A number of negative reviews specifically describe cold meals, framing it as unacceptable for a healthcare setting. Other comments focus on inadequate feeding and delayed meal-related assistance, including accounts of patients waiting for help and missing meals. Supportive reviews still exist, but the clearest dining criticism centers on temperature and timely service.
differentiator5 reviews mention this
Skilled nursing and rehab focus
The community positions its care around skilled nursing and rehab, and reviews reflect both healing-focused experiences and serious concerns.
Because this listing is a skilled nursing facility, reviews often describe rehab and recovery experiences rather than independent-living services. Some families say their loved ones received meaningful therapy support and that questions were answered with compassion. Others describe severe concerns about patient safety and clinical follow-through, including issues tied to medical routines and discharge coordination.
common2 reviews mention this
Convenient nearby services
Nearby hospitals, pharmacies, and transit options can make it easier to handle errands and appointments.
The surrounding area includes medical and everyday stops close by, including a nearby hospital and multiple pharmacy options. There are also several restaurants, parks, and transit stations within a few miles, which can help families plan visits and local needs during a stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
179 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
William B Hartsfield-Atlanta International (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Piedmont Atlanta Hospital (0.3 miles)
Northwest Medical Center (3.1 miles)
Marcus Autism Center (3.2 miles)
Grady Memorial Hospital (4.2 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Walgreens (0.5 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.6 miles)
Kroger Pharmacy (1.6 miles)
Restaurants
Chick-Fil-A (0.4 miles)
Mr Cs Bar & Grill (1.3 miles)
La Parilla (1.4 miles)
Grindhouse Killer Burgers (1.4 miles)
Little Rey (1.5 miles)
Atlantic Station Parking Garage (1.5 miles)
The Hideaway (1.5 miles)
Parks
Peachtree Hills Playground (0.8 miles)
Fetch Park Buckhead (1.9 miles)
Piedmont Park (2.2 miles)
Morningside-Lenox Park Tennis Courts (2.3 miles)
Pemberton Place (3.4 miles)
Westside Park (3.4 miles)
Places of Worship
The Temple (1 miles)
Second-Ponce De Leon Baptist Church (1.1 miles)
Haygood Memorial United Methodist Church (2.4 miles)
The Church of the Apostles (3.5 miles)
Karin Kabalah Center of Atlanta (3.6 miles)
Inman Park United Methodist Church (4.4 miles)
Transportation
MARTA - Lindbergh Center Station (1.4 miles)
MARTA - Midtown Station (2.2 miles)
MARTA - North Avenue Transit Station (2.8 miles)
Marta - Dome/Gwcc/Phillips Arena/Cnn Center Station (3.8 miles)
MARTA Inman Park - Reynoldstown Station (4.4 miles)
Brookhaven/Oglethorpe University MARTA Rail Station (4.4 miles)
MARTA - King Memorial Station (4.4 miles)
Cafes
Panera Bread (2 miles)
Cross Creek Cafe (2.2 miles)
Starbucks Reserve (2.4 miles)
Starbucks (3.2 miles)
Starbucks (3.3 miles)
OK Cafe (3.3 miles)
Physicians
Peachtree Orthopedics (2.3 miles)
Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (3.3 miles)
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