Saint Annes Terrace

Pros

• The residents at Saint Anne's Terrace are very friendly and welcoming, creating a warm community atmosphere.
• The staff, including the kitchen team, is described as kind and attentive to the needs of residents.
• The facility offers a variety of engaging activities such as poetry readings, exercise classes, and frequent parties, making it a lively place.
• Residents' apartments are bright, airy, and beautifully maintained, enhancing their living experience.
• Management and directors are responsive to concerns, addressing them with respect and compassion.
• Family members feel blessed to have found a caring environment for their loved ones where they can be happy and well-supported.

Cons

• The management team is unresponsive and lacks compassion.
• Despite caring and wonderful staff, the management did not inquire about the resident's welfare after a serious accident.
• The resident chaplain failed to reach out or show concern for the resident's situation.
• There is a significant lack of compassion and caring in the management interactions with families.
• The reviewer feels disappointed with the overall support provided by the facility's management team.

Review

Saint Anne's Terrace has garnered a mixed bag of reviews from families of residents, painting a picture of both heartfelt appreciation and disappointment. For nearly three years, one family's experience at this senior living facility was overwhelmingly positive. They described it as a beautiful and lively place where their mother thrived among friendly residents and dedicated staff. The facility seemed to sparkle with opportunities for social engagement, offering an array of activities, including poetry readings, exercise classes, and frequent parties that kept residents active and engaged. This vibrant atmosphere contributed to the family’s high regard for Saint Anne’s as an enriching environment.

The apartments themselves were also a highlight in their experience—two different homes that the resident occupied during her time there received praise for being bright, airy, and well-maintained. One apartment had a stunning view while the other overlooked a beautifully renovated courtyard that added to the overall charm of the facility. As such, they felt their loved one was living in comfort while surrounded by aesthetic beauty—a combination that can greatly influence one's happiness in a senior living environment.

Many praised the staff at Saint Anne's Terrace, emphasizing their kindness and attentiveness towards the residents. From directors to front desk personnel, every member of the team appeared committed to creating a welcoming atmosphere. The kitchen staff also drew compliments for their kindness and dedication to serving nutritious meals—a vital aspect in any care facility that directly affects residents' quality of life. Furthermore, it was noted that management was responsive; concerns raised by families were addressed respectfully and promptly, enhancing trust between caregivers and families.

However, not all experiences reflected this sense of satisfaction. One review starkly contrasted with the others as it expressed deep disappointment with the management team at Saint Anne's Terrace following an unfortunate event involving one resident—a trauma suffered by their mother which led to hospitalization. While many frontline staff members demonstrated concern over the situation during her recovery period, this particular family felt let down by management who failed to reach out or inquire about her welfare during this trying time.

Even more concerning was the perceived lack of compassion from leadership within the facility; notably absent was any outreach from the resident chaplain who typically plays a role in providing emotional support for both residents and families alike. This oversight left them feeling neglected at such a crucial moment when connection can mean so much. Such experiences highlighted significant gaps between daily operations executed by frontline staff versus higher-ups’ involvement with family members' needs during emergencies.

For families faced with choosing an appropriate home for their elderly loved ones, these contrasting narratives reveal critical insights into what one might expect from Saint Anne's Terrace. While some found solace in its amiable community spirit characterized by responsiveness from most employees—including cheerful interactions between residents—the setbacks experienced regarding management practices serve as cautionary tales about ensuring comprehensive care includes emotional support across all levels of staffing structure.

Overall, while many families express gratitude towards individual staff members striving tirelessly toward creating an enriching residential experience filled with friendship and opportunity at Saint Anne’s Terrace—there remain significant areas needing improvement particularly around management’s capacity for compassionate communication throughout difficult times affecting its resident community.

This area of Atlanta, Georgia, offers a convenient and diverse range of amenities suitable for senior living. With several hospitals nearby such as Northwest Medical Center and Piedmont Atlanta Hospital, residents have easy access to medical care. There are also various dining options including Chick-Fil-A, Houston's, and Mr Cs Bar & Grill, providing a variety of cuisine choices. For recreation and relaxation, there are parks like Peachtree Hills Playground and Morningside-Lenox Park Tennis Courts within a short distance. The proximity to pharmacies such as Walgreens and CVS Pharmacy ensures easy access to medications. In addition, there are places of worship like The Church of the Apostles and St John United Methodist Church for spiritual needs. Transportation options include MARTA stations like Lindbergh Center Station for easy commuting around the city. Overall, this area in Atlanta provides a well-rounded environment for seniors seeking convenience, healthcare facilities, dining options, recreational activities, and transportation accessibility.

Hospitals

• Northwest Medical Center (0.6 miles)
• Piedmont Atlanta Hospital (2.5 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• Houston's (1 miles)
• Mr Cs Bar & Grill (2.2 miles)
• McDonald's (2.2 miles)
• Nuevo Laredo Cantina (2.3 miles)
• Fado Irish Pub - Atlan (2.4 miles)
• Canoe (2.5 miles)

Cafes

• Starbucks (0.8 miles)
• OK Cafe (0.8 miles)
• Cross Creek Cafe (1.3 miles)
• Starbucks ThD (4 miles)
• Starbucks (4 miles)
• Panera Bread (4.4 miles)
• Starbucks Reserve (4.7 miles)

Places of Worship

• The Church of the Apostles (1.1 miles)
• Second-Ponce De Leon Baptist Church (2 miles)
• St John United Methodist Church (3.2 miles)
• The Temple (3.4 miles)
• Haygood Memorial United Methodist Church (4.8 miles)
• Karin Kabalah Center of Atlanta (5.2 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Peachtree Hills Playground (2.4 miles)
• Fetch Park Buckhead (2.4 miles)
• Westside Park (4.2 miles)
• Morningside-Lenox Park Tennis Courts (4.5 miles)
• Cochran Shoals - Chattahoochee River (4.6 miles)
• Piedmont Park (4.7 miles)

Transportation

• MARTA - Lindbergh Center Station (3.1 miles)
• MARTA - Midtown Station (4.5 miles)
• Brookhaven/Oglethorpe University MARTA Rail Station (4.8 miles)
• MARTA - North Avenue Transit Station (5.1 miles)

Theaters

• AMC Theatres Phipps Plz 14 (3.4 miles)
• Phipps Plaza (3.4 miles)
• AMC Parkway Pointe 15 (3.4 miles)
• Silverspot Cinema (4.4 miles)

Physicians

• Eye Consultants of Atlanta (3.5 miles)
• Peachtree Orthopedics (4 miles)
• Smyrna Eye Group (4.8 miles)