Windsor Health And Rehabilitation Center
Save602 East Laura Street, Starke, FL 32091
For more information about senior living options: (844) 490-3973
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The mother loved staying there and wanted to return soon. The staff provided kind and loving care, and were friendly and helpful, making the husband's stay wonderful. The caregivers form true bonds with residents. The admissions team is amazing, with friendly and caring staff. Shaq was very helpful getting loved ones settled in and answered all questions at bedside. Windsor Health and Rehabilitation is praised for compassionate, professional, and attentive staff who go above and beyond to care for and respect patients. The facility is clean, welcoming, and well-organized. The Valentine's Dance was amazing and the facility is organized. The remodeling and new floors have created a beautiful facility. The kitchen, administration, and entire team work together to provide quality, compassionate care. Windsor Health & Rehab is a great place for loved ones; they go the extra mile to reassure families. The residents appear to have a lot of fun at bingo.
The facility lied about the grandmother's deteriorating state. The facility had huge roaches and a bed bug was found in her bed. The food quality was poor. The therapy department was mediocre at best. The staff did little to locate a stolen phone and told the family they weren't responsible. Family members were left without communication for two months and POA papers were never transferred. Nurses were rude to the sister and spoke badly about her in front of others. The staff let the patient roam unsupervised and left him in the courtyard alone. The patient fell and hit his head, and staff couldn't explain how long he had been on the phone and sent him to the ER. They continued to cash the patient's checks while he was in another facility and did not contact the family. There were no set visitation hours, and nighttime visits were discouraged ("leave or go where you want but not here"). One reviewer warned the facility might be a final destination for a loved one, implying they would not recover.The collection of impressions about Windsor Health and Rehabilitation in Starke, Florida reads like a mixed portrait of a facility that both inspires deep appreciation and prompts serious caution. On the overwhelmingly positive side, many reviewers describe a setting where compassionate, attentive care is the norm. Families repeatedly credit the staff - nurses, CNAs, therapists, and administrative teams - with going beyond basic duties to form genuine connections with residents. One reviewer speaks of a mother who "loved staying here" and of a desire to return for a visit soon, capturing the sense that Windsor can provide a home-like, comforting environment during difficult transitions. Others praise the way staff "get to know their residents and form a true bond," emphasizing the warmth, friendliness, and willingness to meet needs with kindness. The tone of these accounts is consistently grateful, underscored by phrases like "incredibly compassionate, professional and attentive to every need," and "the peace of mind knowing your loved one is in such a capable loving environment."
A recurring thread in the glowing testimonials is the people who make up Windsor's daily life - the admissions team, the therapy staff, and the front-line caregivers. Several reviews highlight the admissions process as smooth and reassuring, with specific names attached to positive experiences: Shaq, noted as especially helpful in settling loved ones in and answering questions during bedside visits; Georgia in Social Services named as outstanding; and general praise for the admissions team as "amazing." The teamwork and open doors philosophy emerge as a common theme: "Great teamwork," "open door policy," and an environment where families feel they can ask questions or tour the facility to ease their minds. The behind-the-scenes professionals, from Rebekah the wound-care specialist to Star the rehabilitation therapist and Lisa the nursing staff, are remembered for their competence and caring. For some residents and families, Windsor becomes a place where medical and emotional support are delivered in a coordinated, patient-centered way.
The physical environment also appears as a positive factor in many reviews. The facility is described as clean, welcoming, and well-organized, with several observers noting that renovations and updates - from new floors to refreshed rooms - have refreshed the overall atmosphere. One reviewer specifically mentions that the building looks "amazing" after remodeling, and another highlights a Valentine's Day dance as a memorable experience, underscoring a sense of community and celebration amid caregiving. The impression is of a place that has invested in its spaces to reflect the care inside, contributing to a sense of security and comfort for families and residents alike.
Yet, the same collection of experiences does not shy away from serious concerns raised by some relatives. A number of reviewers describe troubling lapses in communication and responsiveness. One person says they are on a visitation list but encountered situations where there were no set hours, and at night they were told to "leave, go where you want but not here," highlighting a disconnect between policy and practice and leaving them feeling dismissed. Another review notes a broader pattern of poor communication, with the complaint that "no communication" and that staff sometimes acted as if the caller was a bother. These experiences contrast starkly with the more positive narratives and serve as a reminder that consistency in visitation policies and responsiveness matters deeply to families during stressful times.
There are also specific, alarming complaints about care quality and safety. Several reviewers list issues such as cockroaches, a bed bug in a resident's bed, and ongoing questions about the quality of food and therapy services. Some describe the therapy department as mediocre, while others emphasize that food is not up to expectations. While it's clear that many residents have thrived under Windsor's care, these accounts suggest that there are significant problems in certain areas that require attention to ensure all residents receive the standard of care they expect and deserve.
Among the most sobering and detailed accounts are those describing family members' experiences with serious medical and administrative misunderstandings. One review details a grandmother's deteriorating state that the facility allegedly misrepresented, and another recounts a disturbing incident in which a father's care was described as neglectful for an extended period. The accounts describe a lack of timely communication, concerns about patient safety (including a patient who was allowed to roam with elevated fall risk and later suffered a fall), and even disputes about whether the facility was honest about a patient's condition. There are mentions of hospice involvement, alleged misrepresentations about cancer, and financial misunderstandings that culminated in a painful sense that family members were not being kept informed. Taken together, these stories are chilling and underscore the importance of transparent communication, rigorous patient safety practices, and prompt escalation when concerns arise.
In the end, Windsor Health and Rehabilitation emerges as a place of strong contrasts. For many families, the staff's kindness, the individualized attention, and the home-like atmosphere offer a beacon of relief during challenging transitions. For others, consistent communication, safety, and quality concerns cast a shadow on overall impressions. The facility's willingness to connect families with supportive admissions staff, to celebrate residents with events that foster community, and to invest in renovated spaces is matched by cautions about ongoing issues that can threaten trust and safety. Anyone considering Windsor would do well to weigh these experiences carefully: visit, ask pointed questions about visitation policies and hours, review the cleanliness and safety records, and seek direct conversations with the care team about plan-of-care, wound care, nutrition, and therapy. The stories collectively suggest Windsor has the potential to be a very positive place for a loved one, provided the care, communication, and environmental standards keep pace with the needs and expectations of families and residents.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gainesville Regional (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Health And Rehabilitation Center in Starke, FL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, and they can also enjoy their favorite shows on cable or satellite TV in the privacy of their own rooms.
Transportation is made convenient with community-operated transportation available as well as assistance in coordinating move-ins and transportation arrangements to doctors' appointments. Residents have access to a computer center for staying connected online, while Wi-Fi/high-speed internet keeps them connected throughout the community.
Windsor Health And Rehabilitation Center boasts several common areas where residents can socialize and engage in activities that cater to their interests. A fully furnished dining room offers restaurant-style dining, ensuring that meals are not only nutritious but also enjoyable. Additionally, there is a small library for those who love reading, a gaming room for entertainment purposes, and an outdoor space with gardens where residents can relax or take part in gardening activities.
The community provides essential care services including 24-hour call systems and supervision to ensure the safety of all residents. Trained staff members are available to provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management is handled by professionals to ensure that residents receive their required medications on time.
Residents at Windsor Health And Rehabilitation Center are encouraged to maintain an active lifestyle through fitness programs offered onsite. Planned day trips and resident-run activities help foster a sense of camaraderie among the community's members while scheduled daily activities provide opportunities for engagement.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Windsor Health And Rehabilitation Center ensures that all necessary services are within reach for its residents. With its array of amenities and care services, this assisted living community strives to provide a comfortable and enriching living experience for its residents.
Windsor Health And Rehabilitation Center is located at 602 East Laura Street, Starke, FL 32091 in Clay County, Florida
Windsor Health And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, salon, kitchen, patio, outdoor seating, building, plant, assistance, and more.
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Salon
