Riverwood Health & Rehabilitation Center

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  • Interior

    A hospital room with two beds and bedside tables.

  • Decor

    A spacious dining area featuring a long table set for meals, surrounded by comfortable chairs in a well-lit space.

  • Building

    A view of a low-rise building surrounded by greenery and landscaping, with a driveway in front.

  • Architecture

    A view of a modern commercial building with landscaped surroundings and a clear blue sky.

  • Bedroom

    A view of a hospital patient room featuring two beds and a privacy curtain.

  • Dining

    An empty dining area with tables covered in red tablecloths and patterned chairs.

  • Landscaping

    Welcome to Riverwood: A serene location with a touch of nature and an American spirit.

  • Lighting

    A view of a medical office workspace with computers and organized documents.

  • Entrance

    An entrance featuring large glass doors and a distinct green table, welcoming visitors.

  • Outdoor

    An outdoor patio area featuring a long wooden table, surrounded by chairs and lattice fencing with hanging plants.

  • Television

    A spacious and well-lit waiting room featuring a table, chairs, and a television.

  • Hallway

    A well-lit corridor in a hospital, featuring polished wooden floors and doors to patient rooms.

  • Exercise Equipment

    A spacious rehabilitation room equipped with various exercise machines and workstations for therapy activities.

  • Spacious

    An empty dining area featuring tables and chairs, ready for patrons.

Riverwood Health & Rehabilitation Center

808 South Colley Road, Starke, FL 32091

For more information about senior living options: (844) 490-3973

3.7 from 52 reviews
5 stars
29
4 stars
6
3 stars
3
2 stars
0
1 stars
14

Skilled Nursing Facility

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    Overall Review of Riverwood Health & Rehabilitation Center

    Pros

    • pro Riverwood has an amazing atmosphere and amazing staff.
    • pro The rehab is very caring and the staff show dedication to their patients.
    • pro Phyllis Innocent goes above and beyond for residents.
    • pro Riverwood is a great place with great people.
    • pro Riverwood has had positive changes, with fantastic enrichment activities for staff and residents.
    • pro Riverwood is very friendly and willing to go above and beyond to provide assistance.
    • pro Heather Limoges is amazing and truly cares for residents and families.
    • pro The facility does an amazing job, with friendly, attentive staff and clean, welcoming surroundings.
    • pro The care provided was compassionate and personal.
    • pro Riverwood comes highly recommended by families.
    • pro Housekeeping staff are kind and patient, and the environment feels clean and refreshing.
    • pro The staff across departments are professional, caring, and extremely friendly.

    Cons

    • pro The staff were rude and showed no empathy, seemingly there for a paycheck.
    • pro The food was absolutely horrible, cold and tasteless.
    • pro A roommate was spoken to harshly when asking for ice, showing abusive treatment.
    • pro The facility was dirty and filthy, described as the worst the reviewer had seen.
    • pro The place smelled strongly of urine, with unclean floors that looked smeared with waste.
    • pro The oxygen equipment did not work upon arrival, forcing the patient to demand oxygen.
    • pro Nighttime care routines left patients with little to no rest.
    • pro There were reports of rude night staff and neglect, including a resident who had to be removed after distress at night.
    • pro After removal, a family member reportedly died shortly afterward from severe trauma, raising serious safety concerns.

    Review

    Riverwood presents itself in the reviews as a facility that inspires strong, competing emotions. For every glowing endorsement about warmth, compassion, and a sense of community, there are parallel accounts of frustration, neglect, and unsettling conditions. Some families describe Riverwood as a supportive place where staff go above and beyond, while others recount experiences that feel unsafe, unsanitary, or disrespectful. Taken together, the collection reads like a dichotomy: bright spotlights on individual caregivers and moments of genuine care juxtaposed against persistent concerns about basic comfort, safety, and the overall culture of the facility.

    Several reviewers highlight the genuine care and dedication of staff members who made meaningful differences in patients' lives. One praised the "amazing atmosphere" and the staff's willingness to be there for residents, calling out a particular nurse or support person by name for going "above and beyond." In these accounts, admissions teams, nurses, CNAs, and therapists are described as responsive, compassionate, and personable, with Heather Limoges, the Admissions Director/Liaison, singled out as "so AMAZING" for going the extra mile - even showing up on her days off to handle ongoing needs. Families repeatedly mention the therapy department as a bright spot, with therapists and aides providing attentive, effective care, and with staff in various roles - nurses, CNAs, social workers, custodians - receiving praise for professionalism, warmth, and a commitment to patient well-being.

    Yet the negative experiences are equally emphatic and specific. Several reviewers recount immediate logistical failures on arrival, such as oxygen equipment that did not work and a lack of timely support to provide essential medical supplies, forcing patients and their families to intervene directly "to have oxygen now." Complaints extend beyond equipment to daily operations: ongoing issues with smells in the hallways described as "the aroma of urine," and reports that rooms and common areas could feel unclean, citing odors, dirty floors, and even alleged fecal or urine evidence in living spaces. One reviewer described the facility as "very dirty and filthy" with staff who were "very very rude," while another stated bluntly that "this place should be shut down immediately." These accounts emphasize a perceived gap between expectations for a respectful, clean, and dignified environment and the day-to-day reality some residents faced.

    Food service is another recurring point of contention. Several reviews describe meals as cold, undercooked, or unappealing, with frequent complaints that meat is not served or that meals arrive lukewarm. Descriptions of grits without butter, congealed textures, and a general sense that nutrition and comfort were not being prioritized surface repeatedly. In contrast, other reviewers describe meals positively or simply as adequate and note that the kitchen staff and housekeeping personnel contribute to a generally supportive atmosphere, illustrating once more the uneven experience reported by families and patients.

    Interactions between staff and residents are varied as well. Some reviewers recount friendly, patient, and respectful care, with nurses and aides making efforts to communicate clearly and provide reassurance. Others recount direct confrontations, hostile exchanges, or a perception of harsh treatment, including a roommate who was met with "a cup of ice" denial and a stern response. Where some families see empathy and patience, others see a culture where personal warmth and individualized attention feel inconsistent or absent, depending on who is involved and when.

    A subset of reviews focuses on the day-to-day rhythms and the overall environment. There are mentions of round-the-clock routines - night feeds, night baths, and night-time vitals - that leave some residents feeling there is little rest, even as others praise the facility for maintaining a clean, well-kept environment with housekeeping actively tending to floors and surfaces and staff appearing consistently engaged in resident care. In some accounts, the facility's leadership is praised for clear communication, with regular updates from the executive director about issues like Covid and visiting arrangements, underscoring a commitment to transparency and family involvement.

    Perhaps the most striking and troubling thread comes from an alarming sequence of events described in a later post. One reviewer recounted an experience where a loved one was moved out after several days amid "strange activities" at night, a night staff that was described as rude, a fall, and delayed help at the call button. The reviewer stated their relative was terrified and ultimately could not be kept safely, leading to an emergency hospital transfer and, in their account, a death shortly thereafter due to severe abdominal trauma. This narrative casts a harsh light on patient safety and response times, coloring the broader impression with a sense of urgency and profound grief.

    In sum, Riverwood appears to deliver a complex tapestry of care. For some families, it is a place of genuine compassion, thorough communication, and capable rehabilitation, where staff members - like Heather Limoges and Phyllis Innocent - are remembered as true advocates who go above and beyond. For others, it is a facility where basic comforts and safety can feel neglected, where odors and cleanliness issues clash with expectations of a clean, respectful, and dignified environment, and where responsive, empathetic care can seem inconsistent. The reviews collectively suggest that the experience at Riverwood is highly dependent on individual staff interactions, the specifics of the day, and how well families and patients navigate the facility's processes to secure timely support and attention.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gainesville Regional (20 miles away) Gainesville Regional (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Riverwood Health & Rehabilitation Center in Starke, FL is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and engaging environment, Riverwood Health & Rehabilitation Center strives to meet the unique needs of each individual.

    At Riverwood Health & Rehabilitation Center, residents can enjoy amenities such as a beauty salon for pampering and self-care, access to cable or satellite TV for entertainment, community-operated transportation for convenience, and a computer center for staying connected. The dining room offers restaurant-style dining where nutritious meals are prepared and served with special dietary restrictions taken into consideration. Additionally, there is a kitchenette available for those who prefer to prepare their meals.

    For recreational activities, residents have access to various spaces including a fitness room equipped with exercise equipment to encourage physical wellness. There is also a gaming room, small library, and outdoor space where residents can relax and enjoy nature. Scheduled daily activities and resident-run activities provide opportunities for socialization and engagement.

    The care services at Riverwood Health & Rehabilitation Center are comprehensive and provided by trained professionals. With a 24-hour call system in place, assistance is readily available whenever needed. The staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

    Medication management ensures that residents receive their medications on time. A mental wellness program is in place to support emotional well-being. Special dietary restrictions are accommodated through personalized meal preparation. Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments.

    Located in Starke FL, Riverwood Health & Rehabilitation Center benefits from its proximity to various amenities nearby. With 2 cafes, parks, pharmacies within close range; 9 physicians nearby; 15 restaurants allowing easy access to dining options; convenient transportation options available; places of worship just around the corner; and a hospital in close proximity, residents have access to everything they need.

    Overall, Riverwood Health & Rehabilitation Center in Starke, FL provides a comfortable and enriching environment for its residents. The wide range of amenities and care services ensure that individuals can maintain their independence while receiving the necessary support.

    Nearby Places of Interest

    Hospitals

    • Shands at Starke (0.3 miles)
    • Union Correctional Institute (10.6 miles)

    Physicians

    • U F Cardiology at Starke (0.3 miles)
    • Shands Starke Regional Medical Center (0.3 miles)
    • Shands Starke Medical Group (0.5 miles)
    • Physicians Care (0.7 miles)
    • Pediatrics Associates of Argyle (0.7 miles)
    • Starke Family Medical Center (0.8 miles)
    • North Florida Physical Medicine (0.9 miles)

    Places of Worship

    • Bible Baptist Church (0.6 miles)
    • Bradford Baptist Church (0.7 miles)
    • First Baptist Church (0.8 miles)
    • Mount Moriah Community Church (1 miles)
    • New Beginning Light House Prayer (1 miles)
    • Trinity Lighthouse PLF (1.1 miles)
    • Southern Baptist Convention (1.3 miles)

    Restaurants

    • McDonald's (0.6 miles)
    • Taco Bell (0.6 miles)
    • Cedar River Seafood (0.6 miles)
    • Grouper Greggs (0.7 miles)
    • Burger King (0.7 miles)
    • Tip Thai Cuisine (0.7 miles)
    • Arby's (0.7 miles)

    Cafes

    • Ellianos Coffee Co. (0.7 miles)
    • Sapp Station Coffee Shop (0.7 miles)
    • Classic Cafe (9.2 miles)
    • FirePower Coffee Roasters (10.2 miles)
    • Clydes Cozy Corner Cafe (11.3 miles)

    Parks

    • Starke City Recreation (0.7 miles)
    • Wainwright Park (0.7 miles)
    • Goldhead Branch State Park (10.4 miles)
    • Melrose Heritage Park (16 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.7 miles)
    • U-Haul Neighborhood Dealer (0.8 miles)
    • U-Haul Neighborhood Dealer (0.9 miles)
    • U-Haul Moving & Storage (2.7 miles)
    • U-Haul Neighborhood Dealer (4.4 miles)
    • Keystone Heights Airport (7.5 miles)
    • U-Haul (10.4 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (0.8 miles)
    • Madison Street Pharmacy (0.9 miles)
    • Winn-Dixie (0.9 miles)
    • CVS Pharmacy (11.2 miles)
    • Walgreens (11.2 miles)
    • Azalea Pharmacy (11.4 miles)

    Frequently Asked Questions

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