Benton House at Oakleaf

Pros

• The community at Benton House at Oakleaf is clean, with friendly and caring staff who are helpful and attentive to residents' needs.
• Residents enjoy a variety of activities, including bingo and themed parties, fostering a sense of community and engagement.
• Families appreciate the warm atmosphere and the staff's commitment to both residents and their family members, ensuring open communication and support.
• The dining experience is generally well-received, with many residents expressing satisfaction with the meals provided.
• The facility's layout creates a homey environment, making residents feel included and comfortable in their living spaces.
• Residents have reported positive experiences transitioning into the community, with opportunities for social interaction and new friendships forming.
• Benton House offers excellent care across various levels of assistance, including memory care, which has been beneficial for many families.

Cons

• Some residents have reported a lack of follow-through on promised activities, with bingo being the primary offering instead of a variety mentioned in the activities calendar.
• There seems to be significant turnover in staffing, leading to concerns about consistency in care.
• One family experienced serious issues with their loved one's medication management, highlighting potential gaps in care services.
• A family reported that their loved one’s room was moved without prior communication, negatively impacting his mood and well-being.
• There were complaints about the food quality, with one reviewer specifically stating it was awful.
• Despite initial positive experiences, COVID-19 cases among staff and residents raised serious health concerns for some families.
• A reviewer indicated frustration with traffic congestion when visiting the community, making it less convenient for regular visits.

Review

Benton House at Oakleaf presents a mixed yet generally favorable experience for residents and their families. Many reviewers commend the community's cleanliness and the amiability of its staff, noting that they are kind, caring, and accommodating. This is particularly significant to families transitioning loved ones into assisted living or memory care facilities, as it alleviates concerns during what can be a stressful time. Most visitors report a warm atmosphere that feels homely rather than institutional, helping to create an environment where residents can thrive.

A recurring theme among the reviews is the strong relationship between the staff and families. Several reviewers highlighted how actively involved the staff are in ensuring both resident wellbeing and family communication. They appreciate the regular updates from staff about their loved ones' activities, with many mentioning specific instances where caregivers have gone above and beyond to maintain those connections—whether through phone calls or even FaceTime setups for video chats with family members. This level of engagement fosters trust in caregivers and creates comfort for those making difficult choices about where loved ones will live.

While many reports hailed Benton House’s array of activities—such as bingo, themed parties, church services, ice cream socials, and crafts—there were critical observations regarding activity implementation that raised concerns among some reviewers. Certain families noticed that despite an impressive calendar filled with opportunities for socialization, there was a disproportionate focus on limited activities like bingo while ignoring other planned options intended for memory care residents. This discrepancy leads to calls for improvements in how activities engage every segment of the community.

The dining service has also received varying feedback; while some mentioned good meal quality enjoyed by residents, others expressed significant dissatisfaction with food options available at the facility. Reviews noted that although there was variety initially offered in meals, over time it seemed to diminish in quality. The mixed feedback reflects a need for consistent delivery of culinary standards expected within such communities.

Concerns surrounding health protocols during times when COVID-19 surged also surfaced across several reviews. There were alarming accounts detailing lapses in care or operational hiccups that seemingly stemmed from staffing turnover or leadership instability at Benton House. One reviewer shared a poignant account regarding their father’s needs not being adequately met during his stay due to loss of essential personal items like glasses amidst illness challenges leading to tragic consequences later attributed to COVID-19 complications.

Despite occasional criticisms related to staffing issues or inconsistent service delivery as management transitioned following unforeseen circumstances—the overall consensus remains largely positive toward Benton House at Oakleaf as a place where families feel welcomed and valued during challenging transitions into caregiving facilities. The friendly interactions between team members and residents foster mutual respect across generations, which many believe sets Benton House apart from competing facilities in various neighborhoods nearby—even if accessibility could become challenging based on traffic congestion around its location.

In conclusion, Benton House at Oakleaf seems dedicated to creating a nurturing environment for seniors requiring assisted living or memory care support while fostering strong bonds with resident families through open communication practices; however continual improvement regarding activity engagement levels along with meal satisfaction should be prioritized moving forward alongside maintaining rigorous health safety standards so all current experiences align positively under one unified standard of care within this thriving community.

This part of Jacksonville, Florida, offers convenient access to various essential amenities for senior living. With several pharmacies located within a short distance, including Walgreens and CVS Pharmacy, residents can easily access their medication needs. In terms of dining options, there are diverse choices such as Gators Dockside Oak Leaf and Chick-Fil-A for enjoyable meals. Additionally, healthcare services are readily available with nearby physicians' offices like Avecina Medical and Southeast Orthopedic Specialists. For entertainment and relaxation, the area features a movie theater, AMC Orange Park 24, and Clarke House Park for outdoor activities. Overall, this neighborhood provides a range of services to support a comfortable and convenient lifestyle for seniors.

Pharmacies

• Walgreens (0.9 miles)
• Winn-Dixie (3 miles)
• Winn-Dixie (5.5 miles)
• CVS Pharmacy (5.7 miles)
• Medplus Pharmacy (5.9 miles)
• Walgreens (5.9 miles)
• Walmart Pharmacy (5.9 miles)

Restaurants

• Gators Dockside Oak Leaf (0.9 miles)
• Chick-Fil-A (1.1 miles)
• Five Guys Burgers & Fries (1.2 miles)
• Akaya Grill & Sushi (2.1 miles)
• Culver's (5.3 miles)
• McDonald's (5.6 miles)
• Waffle House (5.6 miles)

Cafes

• Starbucks (1 miles)
• Panera Bread (6.1 miles)
• Starbucks (6.3 miles)
• Starbucks (8.8 miles)
• The Urban Bean Coffeehouse Cafe (8.9 miles)
• Metro Diner (9.7 miles)
• Panera Bread (9.8 miles)

Physicians

• Avecina Medical (1.2 miles)
• Southeast Orthopedic Specialists - Clay Clinic (5.7 miles)
• North Florida Surgeons, Charles E. Stankard, MD FACS (5.7 miles)
• Jacksonville Heights Clinic (6 miles)
• Dermatology & Laser Center (6.5 miles)
• Millennium Physician Group (6.6 miles)
• South Clay Medical (6.6 miles)

Transportation

• Flightstar Aircraft Services (3.7 miles)
• U-Haul Moving & Storage (9.2 miles)

Places of Worship

• Westside Family Worship Center (4.3 miles)
• Clay Hill Church of God (9.3 miles)

Hospitals

• St Vincent's Healthcare (5.7 miles)
• St Vincent's Medical Center Clay County (5.7 miles)
• DaVita Clay County Dialysis (5.9 miles)

Theaters

• AMC Orange Park 24 (6.6 miles)

Parks

• Clarke House Park (7.9 miles)