Consulate Health Care Of Pensacola

Information last verified:

235 West Airport Boulevard, Pensacola, FL 32505

For more information about senior living options: (844) 490-3973

4 from 52 reviews
5 stars
32
4 stars
9
3 stars
1
2 stars
0
1 stars
10

Consulate Health Care Of Pensacola Costs & Pricing

Consulate Health Care of Pensacola offers a range of accommodations that reflect its commitment to quality care, albeit at a higher price point compared to both Escambia County and the broader Florida state averages. For instance, the monthly cost for a studio apartment at this facility is $4,695, which surpasses the county's average of $4,277 and significantly exceeds the state average of $3,823. The pricing continues to trend upward with one-bedroom units priced at $8,495, well above both local ($4,040) and state ($3,864) figures. Two-bedroom options are available for $9,795 and private rooms for $10,095; both options also illustrate a marked increase over county and state costs. This pricing structure underscores Consulate Health Care of Pensacola's positioning as a premium provider within the region.

Floor plansConsulate Health Care Of PensacolaEscambia CountyFlorida
Studio$4,695$4,277$3,823
1 Bedroom$8,495$4,040$3,864
2 Bedrooms$9,795$5,752$4,711
Private$10,095$4,881$3,699

Overall Review of Consulate Health Care Of Pensacola

Pros

  • pro The staff are very friendly and professional.
  • pro The facility is clean and well-maintained, with pleasant common areas.
  • pro The caregivers are knowledgeable, caring, and dedicated to residents.
  • pro The front desk and support staff are courteous, helpful, and attentive.
  • pro The facility has improved and now offers strong rehab with excellent medical staff.
  • pro Families and residents consistently express gratitude and would highly recommend the center.
  • pro The environment feels safe, welcoming, and well managed.

Cons

  • pro The facility is described as deplorable and unsanitary, with urine and blood on the floors and extremely dirty bathrooms.
  • pro The staff are portrayed as unprofessional, uncaring, and frequently unavailable, showing little compassion for residents.
  • pro Residents are not consistently given food, medications, or assistance with basic needs in a timely manner.
  • pro Rooms and common areas are dirty, housekeeping is criticized as lazy, and essential items (toilet paper, soap) are missing.
  • pro Belongings frequently disappear and staff do not reliably safeguard residents’ personal items.
  • pro Medical oversight is poor, with infrequent doctor visits and limited authority of primary care, leading to delays in care.
  • pro The food is described as poor, not nutritious, and sometimes unsafe for diabetics.
  • pro There are allegations of neglect or abuse by staff, including claims of improper drug administration and biased treatment.
  • pro At least one reviewer labeled it the worst facility they have ever seen.

Review

Consulate Health Care of Pensacola is best suited for seniors who need post-acute rehabilitation or a transition to more independent living after a hospital stay, and who value a facility with consistently friendly staff, clean public areas, and a reasonably active rehab program. It works well for families that want visible, approachable front-desk help, a bright atmosphere, and therapy teams that move quickly to assist with mobility and recovery. Those seeking a long-term residence with strict, uniform oversight and a spotless safety record should look elsewhere, because the reality here is mixed: capable short-term care exists, but persistent questions about ongoing nursing reliability and environmental safety push alternatives onto the table for anyone prioritizing long-term peace of mind.

On the positive side, the strongest case for this community rests on the people. Reviewers repeatedly praise pleasant, professional staff across the spectrum, from front desk personnel to nurses, social workers, therapists, and aides. The atmosphere in common areas tends to feel clean and orderly, and the facility’s earlier renovations are noted with approval by visitors who return to see progress. The rehabilitation team is frequently singled out as a standout, with therapists and supportive staff delivering timely, hands-on help. The gym and therapy spaces, when in use, provide a functional environment for recovery, and several families report clear, consistent communication about progress, often accompanied by a sense that staff genuinely cares about residents.

Yet a very different narrative competes with these positives. A number of reviews describe deplorable conditions and care lapses that cannot be ignored. Instances range from urine in patient rooms to unsanitary bathrooms, and reports that basic needs, timely meals, timely physical therapy evaluations, or adequate assistance with mobility, were not being met. Complaints about medication timing and administration appear in multiple accounts, along with concerns about staffing levels and the ability to locate staff when needed. Some families recount experiences of lost belongings, erratic housekeeping, and odors or cleanliness issues that create real questions about daily safety. There are also deeply troubling anecdotes about perceived disrespect and inconsistent care, including allegations of neglect or mistreatment by staff and even, in some cases, inappropriate or unprofessional behavior.

These contrasting experiences shift the calculus for families weighing this community against alternatives. The core pros, friendly staff, a clean though sometimes dated environment, and a robust rehab focus with a capable therapy team, do offset the benefits for short-term recovery when those services remain reliable and well-coordinated. However, the weight of the reported cons cannot be dismissed: if a loved one requires constant nursing attention, strict medication management, and a highly controlled daily routine, the risk of gaps in care may erode trust and safety. The facility’s history of management changes and evolving operations suggests that conditions can and do improve, but inconsistency in daily care remains a critical consideration for decision-making.

For those who must decide quickly, the takeaway is clear: this community can be a credible option for post-hospital rehab when the handoffs among nurses, therapists, and care staff are smooth, and when tours confirm a stable, attentive team. It works best for families who can observe firsthand that the current staff levels meet needs, that med passes occur on time, and that rooms and bathrooms stay reasonably clean day to day. It is less attractive for anyone prioritizing a flawless long-term environment, seamless daily nursing, and guaranteed safety, with particular caution for residents with dementia, complex medical needs, or a history of sensitivity to staffing fluctuations.

Alternatives should be seriously considered for residents with high-risk or highly custodial needs. Prospective families should compare state inspection records, recent surveys, staffing ratios, and turnover trends, and insist on speaking with the director of nursing and multiple frontline caregivers during in-person visits. Ask tough questions about meal quality, timely medication administration, wound care, help with transfers, and how belongings are tracked and secured. If possible, organize two or three visits, including time spent observing staff interactions with residents and how managers respond to concerns raised by families. The goal is to verify that the positives, cleanliness, warmth of staff, and the rehab program, are underscored by consistent, reliable care every day, not only on good days.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pensacola Regional (4 miles away) Pensacola Regional (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Consulate Health Care of Pensacola is an assisted living community located in Pensacola, FL. This community offers a wide range of amenities to enhance the comfort and convenience of its residents. The community features a beauty salon where residents can get their hair and nails done, as well as access to cable or satellite TV for entertainment purposes. The availability of community-operated transportation ensures that residents can easily get around town for appointments or outings. For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access available. The dining room offers restaurant-style dining experiences with nutritious and delicious meals prepared and served by the staff. Exercise enthusiasts can take advantage of the fitness room to stay active, while those who prefer more leisurely activities can relax in the gaming room or garden. There is also a small library for book lovers. Private bathrooms and fully furnished accommodations provide comfort and privacy to residents. Housekeeping services ensure that the living spaces are kept clean and tidy. The community assists with move-in coordination for new residents and provides transportation arrangements both for non-medical purposes as well as specifically for doctor's appointments. For those in need of specialized care, there is a wellness center where staff members are available 24/7 to respond to any call system needs or offer supervision throughout the day. Assistance with activities of daily living such as bathing, dressing, and transfers is also provided. Medication management services are available to ensure that residents take their medications correctly and at the right time. Special dietary restrictions such as diabetes diets are catered to when preparing meals. In terms of nearby amenities, this community boasts proximity to cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – providing convenience for residents in accessing various establishments and services.

Overall, Consulate Health Care of Pensacola offers a plethora of amenities and care services tailored towards providing comfort, convenience, socialization, and assistance to its residents.

Nearby Places of Interest

Physicians

  • West Florida Medical Group - W Street (0.6 miles)
  • Florida Pediatric Clinic (1.2 miles)
  • Michael V. Riesberg, MD - Riesberg Institute (1.7 miles)
  • Davis Highway Family Practice (1.7 miles)
  • Dr. Alicia Chen, MD, FACP (1.7 miles)
  • First Physicians Obgyn (1.7 miles)
  • Gulf Coast Orthopaedic Specialists (1.7 miles)

Places of Worship

  • Gateway Church of Christ (1.3 miles)
  • Gulf Coast Christian Church (2.2 miles)
  • Olive Baptist Church (3.3 miles)

Restaurants

  • Checkers (1.6 miles)
  • McDonald's (1.8 miles)
  • McDonald's (1.9 miles)
  • Whataburger (2 miles)
  • Miller's Ale House - Pensacola (2 miles)
  • Wendy's (2 miles)
  • Sky's Pizza Pie (2.3 miles)

Hospitals

  • Baptist Health Care Lab (1.8 miles)
  • Pet/Ct Imaging Center of Northwest Florida (2.4 miles)
  • Sacred Heart Adult Intensive Care (2.4 miles)
  • Sacred Heart Hospital Icu, Pensacola, Florida (2.4 miles)
  • Scared Heart Surgery Waiting Room 3rd Floor (2.4 miles)
  • Sacred Heart Hospital (2.4 miles)
  • Labor& delivery (2.5 miles)

Theaters

  • 4180 Amc Bayou 15 (2.1 miles)

Cafes

  • Starbucks (2.2 miles)
  • Coffee Guy Cafe (2.4 miles)
  • Starbucks (2.6 miles)

Pharmacies

  • Pensacola Apothecary (2.4 miles)
  • Winn-Dixie (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.2 miles)

Frequently Asked Questions

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