Emerald Gardens in Pensacola, FL

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Emerald Gardens

Emerald Gardens in Pensacola, FL

1012 N 72nd Ave, Pensacola, FL 32506

For more information about senior living options: (844) 490-3973

3.2 from 21 reviews
5 stars
4
4 stars
8
3 stars
3
2 stars
0
1 stars
6

Assisted Living Independent Living

Overall Review of Emerald Gardens

Pros

  • pro The staff is attentive and takes good care of residents.
  • pro The facility is gated, secure, and has good outdoor space for residents.
  • pro The meals are good to excellent, with residents enjoying a variety of options.
  • pro The environment feels like a family-like community where residents are loved and well cared for.
  • pro Private rooms are nicely decorated and offer good light and views.
  • pro The grounds and interiors are well-kept, clean, and easy to navigate.
  • pro The staff provides engaging activities and outings for residents.
  • pro Transportation options (such as town car service) help residents attend appointments and events.

Cons

  • pro The facility is filthy and understaffed.
  • pro The meals are just rice and chicken and overpriced.
  • pro They forced him out of their room against his will after a signed agreement.
  • pro There are residents who should be in nursing homes, making it hard for others.
  • pro There are roaches in the building.
  • pro Transportation is unreliable, with buses breaking down and no return transport after ER visits.
  • pro The owner interferes in residents' personal lives, acting like an attorney.
  • pro It is a terrible environment for residents with mental health issues.
  • pro There were alarms due to residents slipping out of the building.

Review

Emerald Gardens in Pensacola is best suited for families seeking a small, home-like assisted living where staff are familiar with residents and care feels personal. The community functions like a tight-knit apartment setting with options for private rooms, a bath, and attractive common spaces, including a courtyard and activity room. Reviews consistently highlight a family-owned, people-centric atmosphere, where meals are solid and staff members try to create normalcy - holiday gatherings, day trips, and cultural outings - within a secure, gated environment. For residents who thrive on social connection and individualized attention from a smaller team, Emerald Gardens offers a compelling, hands-on approach to daily living.

Those who may want to consider alternatives are those who require robust, round-the-clock medical supervision or highly specialized memory-care programming. The site is praised for warmth and attentiveness, but several accounts flag staffing limitations and uneven responsiveness, which can matter for residents with higher care needs. Transportation reliability is a recurring concern in the feedback, with periods of delays or infrequent doctor appointment days, and some reviewers note that returning from appointments has not always been arranged. Families seeking maximum predictability in hospital transfers, urgent medical oversight, or consistent, low-stress logistics should explore other options with more structured clinical support and steadier transportation.

The main positives - caring staff, a family feel, and a lively but manageable activity calendar - do carry weight against the drawbacks. Residents frequently describe staff as kind and attentive, with multiple families reporting that their loved ones feel known, protected, and treated like members of a close community. The small scale translates into easier supervision, accessible staff, and a sense that "home" is indeed the operative goal. Outdoor spaces and a layout that's easy to navigate contribute to an inviting atmosphere, while private rooms and a variety of accommodations offer a degree of privacy that families value. When the kitchen stabilizes under new cooks, food quality improves, and the positive experiences of residents and their families can feel authentic and consistent.

However, the cons are real and necessitate careful weighing. Several reviews reference staff overwork and shortages, which can translate into slower responses or limited availability for daily assistance. Safety and behavior concerns surface in accounts of wandering residents, residents who should be in more intensive settings, and the presence of individuals with mental health challenges within the living environment. Structural vulnerabilities - occasional pests, past flooding, and transportation hiccups - underscore the importance of verifying operational reliability in person. The policy requiring roommates for SSI beneficiaries, while understandable from an affordability angle, can undermine privacy and autonomy for some residents. Administrative friction, including a reported rude phone interaction, also signals that communication quality may vary and is worth checking during visits.

Practically, prospective families should vet Emerald Gardens with a focused visitation strategy. Observe how staff interact with residents, especially those with higher needs, and ask for real-time examples of responsiveness. Inquire about current transportation practices, frequency of doctor visits, and the process for returning residents from appointments. Inspect the cleanliness of rooms and common areas, and probe for pest control history and preventive measures. Review the menu diversity, taste, and consistency of meals, and ask about how dining changes with new cooks. Most importantly, assess whether the environment would support autonomy for a resident who prefers not to share a room and whether the facility can maintain the level of supervision required without compromising dignity.

Bottom line: Emerald Gardens can be an excellent fit for families prioritizing a warm, intimate setting with engaged staff and an active, social lifestyle for residents who do not require intensive medical oversight. Its strengths - personal attention, a home-like ambiance, secure grounds, and meaningful activities - often outweigh the drawbacks for suitable cases. Yet for those needing steady medical supervision, highly reliable transport, or strict control over behavior and safety risks, alternatives with larger staffs, clearer contingency planning, and more robust dementia or medical care programs may deliver fewer surprises and more consistency. The prudent path is a guided tour paired with candid discussions about staffing levels, room options, and transportation reliability - then align expectations with what Emerald Gardens can reliably deliver on a daily basis.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Pensacola Regional (8 miles away) Pensacola Regional (8 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Emerald Gardens in Pensacola, FL is an assisted living community that offers high-quality care and a comfortable living environment for seniors. Our community specializes in independent living, allowing residents to maintain their independence while receiving the assistance they need.

At Emerald Gardens, we prioritize the overall well-being of our residents. With a range of amenities available, including devotional services off-site, a serene garden area, and indoor common areas for socializing, our residents can enjoy various activities and interactions within our community.

In terms of care services, we provide specialized diabetic care to ensure that residents with diabetes receive the necessary support to manage their condition effectively. Our trained and compassionate staff are available round-the-clock to offer assistance whenever needed.

Keeping our residents engaged and active is vital to their health and happiness. We provide a variety of activities on-site to meet the diverse interests of our residents. Additionally, we offer devotional activities offsite so that our residents can connect with their faith community if desired.

Located conveniently near six pharmacies, twelve physicians' offices, twelve restaurants, and five hospitals; Emerald Gardens ensures that essential services are easily accessible for both residents and their families.

If you or your loved one is seeking an assisted living community in Pensacola, FL that values independence and offers excellent care services and amenities, look no further than Emerald Gardens - where comfort and support go hand-in-hand.

Nearby Places of Interest

This part of Pensacola, Florida offers a variety of healthcare options with several physicians' offices, pharmacies, and hospitals within a few miles. The proximity to Sacred Heart Medical Group and Navy Hospital Pensacola provides convenient access to medical care. There are also plenty of dining options nearby, including familiar chains like McDonald's and Wendy's, as well as local favorites like Happy China Restaurant and Culver's. For those who enjoy coffee, Fosko Coffee Barre and multiple Starbucks locations offer a cozy atmosphere for socializing. Additionally, there are places of worship such as Gateway Church of Christ and the Cathedral of the Sacred Heart nearby for spiritual fulfillment. Overall, this area provides easy access to essential services and amenities for seniors looking to settle in a vibrant community in Pensacola.

Physicians

  • Terrezza Optical Fairfield (0.6 miles)
  • Sacred Heart Medical Group (1.9 miles)
  • Boyd Douglas K OD (3 miles)
  • Florida Pediatric Clinic (3.5 miles)
  • Pace Boulevard Family Practice (4.1 miles)
  • Dr virtusio (4.3 miles)
  • Dr Hennigan (4.6 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (2 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • Walmart Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)
  • Walgreens (6 miles)

Hospitals

  • Sacred Heart Diagnostics (1.2 miles)
  • Va Jacc (1.8 miles)
  • Navy Hospital Pensacola (1.9 miles)
  • Childrens Hospital Medical Center (4.6 miles)
  • Baptist Emergency Trauma Center (4.7 miles)
  • Studer Group (5.5 miles)
  • Baptist Health Care Lab (5.7 miles)

Restaurants

  • Wendy's (1.7 miles)
  • Happy China Restaurant (1.9 miles)
  • Whataburger (2.3 miles)
  • McDonald's (2.6 miles)
  • McDonald's (2.6 miles)
  • Ruby Tuesday (2.6 miles)
  • Culver's (2.6 miles)

Places of Worship

  • Gateway Church of Christ (5.5 miles)
  • Cathedral of the Sacred Heart (6.2 miles)

Cafes

  • Fosko Coffee Barre (5.6 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.8 miles)

Theaters

  • 4180 Amc Bayou 15 (6.4 miles)

Frequently Asked Questions

Where is Emerald Gardens?

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