Southern Pines Healthcare Center in New Port Richey, FL

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  • Interior

    A bright and inviting lobby featuring comfortable seating and a welcoming atmosphere.
  • Outdoors

    Welcome to Southern Pines, surrounded by lush palm trees.
  • Building

    A clean and bright corridor with yellow walls and wooden flooring, featuring multiple doors and windows.
  • Architecture

    A serene driveway lined with lush trees, inviting a peaceful atmosphere.
  • Bedroom

    A cozy hospital room featuring a single bed, bedside table, and decorative elements.
  • Landscaping

    A welcoming commercial building with a prominent banner and surrounding palm trees.
  • Outdoor

    A group of people enjoying games and socializing outdoors.
  • Bathroom

    A compact white sink installed in a bathroom with yellow walls.
  • Wheelchair

    A group of people enjoying a social gathering outdoors, seated around a table.

Southern Pines Healthcare Center in New Port Richey, FL

6140 Congress Street, New Port Richey, FL 34653

For more information about senior living options: (844) 490-3973

3.5 from 98 reviews
5 stars
49
4 stars
11
3 stars
4
2 stars
6
1 stars
28

Skilled Nursing Facility

Overall Review of Southern Pines Healthcare Center

Pros

  • pro The nursing care here is the best.
  • pro The staff are friendly, the facility is clean, and the service is highly regarded.
  • pro Rachel, the activities director, is awesome and bubbly, and residents love her energy.
  • pro The aides, nurses, and staff are wonderful and supportive.
  • pro The facility is very clean, and the RN Crystal is kind and polite.
  • pro Rachel and the activities team go above and beyond to keep residents engaged.
  • pro Southern Pines has friendly staff and lots of activities that residents love.
  • pro The staff deliver compassionate, patient-centered care.
  • pro The music and social activities bring joy to the residents.
  • pro The physical therapy team helps residents regain mobility and independence.

Cons

  • pro The facility is not fit for a dog, nevermind a loved one.
  • pro The whole place is disgusting and should be shut down.
  • pro It wasn't clean, and a resident had to wait an hour before anyone checked a light.
  • pro They didn't give the resident his meds, and he died the day after he came home.
  • pro Her wheelchair, cushion, and money were repeatedly taken.
  • pro A staff member named Rebecca was very rude and not helpful.
  • pro The staff were rude, unprofessional, disrespectful, and disorganized.
  • pro Nurses were stealing pain meds.

Review

Southern Pines Healthcare Center is best suited for seniors who need rehabilitation and want a socially engaging, home-like atmosphere where daily life is shaped by activities and a visible, caring staff. This community often appeals to families seeking strong physical therapy outcomes and engaging programs that help residents regain independence and enjoy meaningful daily routines. Those who prioritize a flawless safety record, precise medication administration, and consistently spotless operations should consider alternatives, as several reviews highlight serious safety and care gaps that can overshadow the positives.

The strongest arguments in favor of Southern Pines lie in its rehabilitation-oriented strengths and the energy of its activity team. Numerous residents and family members praise the therapy program, with standout therapists and aides helping people regain mobility and function. The activities department, led by Rachel and Sabrina, is repeatedly described as a beacon - engaging, inclusive, and capable of lifting moods with outings, dancing, and social events. Cleanliness and a generally welcoming, homey environment appear in many accounts, and the facility's layout and rooms (including some larger, suite-style options) contribute to a comfortable day-to-day living experience when staffing supports consistent care. In short, for rehab-focused stays and for residents who thrive on social connection, the positives can translate into real quality-of-life gains.

However, a chorus of reviews documents significant safety and care concerns that cannot be ignored. Episodes of understaffing, delayed responses, and inconsistent medication administration recur, and a number of families report frightening lapses - delayed wound care, missed or incorrect medications, and even life-threatening moments where prompt care was not provided. Some accounts describe unsanitary conditions, unaddressed bedsores, and rooms or common areas that feel neglected. Theft, lost belongings, and miscommunications with families during discharge or updates further erode confidence. The most troubling posts question whether the facility can consistently protect medically fragile residents or provide the level of vigilance expected in a nursing center. This is not a place to overlook red flags about patient safety and accountability.

These contrasts matter for decision-making because the pros do offset the cons only when the resident's needs align with Southern Pines' strengths and when families are prepared to be vigilant advocates. For someone pursuing aggressive rehabilitation and enthusiastic social programming, the care team's commitment to engagement and the documented therapy successes can be transformative. Yet for residents who require constant, meticulous nursing oversight, reliable timely med administration, and a consistently clean, well-supervised environment, the risk of gaps in care is real enough to prompt hesitation. The facility's mixed reputation means outcomes depend heavily on shifts, specific staff, and how well a particular care plan is managed and monitored day-to-day.

To make the most of a potential placement, a practical, proactive approach is essential. Prospective families should request a face-to-face meeting with the administrator and the director of activities to understand how staffing patterns will support their loved one's schedule. Observe a therapy session and a mealtime to gauge responsiveness and cleanliness, and ask for details on medication management, falls prevention, wound care protocols, and how quickly calls are answered at night. Inquire about a trial period or a clear discharge plan that aligns with medical needs, and insist on a care team that includes a dedicated CNA and regular oversight by a supervising nurse. Finally, seek direct feedback from current residents and their families about communication, accountability, and the overall sense of safety.

In the end, Southern Pines can be a compelling choice for the right resident: one who values robust rehabilitation, vibrant daily activities, and a warm, family-like environment, paired with an active family partner who will advocate for consistent safety and nursing rigor. For families whose top priorities are unwavering safety, precise medication administration, and a consistently spotless, well-staffed facility, alternatives should be explored. The decision hinges on aligning personal priorities with the realities reflected in the community's mix of outstanding therapy, lively engagement, and serious, well-documented care gaps.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tampa International (22 miles away) Tampa International (22 miles away)
  • St. Petersburg-Clearwater International (23 miles away) St. Petersburg-Clearwater International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Southern Pines Healthcare Center in New Port Richey, FL is a premier assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can enjoy haircuts, manicures, and other grooming services. Each resident's room is equipped with cable or satellite TV for entertainment.

To ensure easy access to important appointments and events, the community provides community operated transportation as well as transportation arrangements for non-medical needs and doctors' appointments. A computer center with Wi-Fi/high-speed internet is available for residents to stay connected with their loved ones or pursue their interests online.

Meals at Southern Pines are served restaurant-style in a spacious dining room, and special dietary restrictions are accommodated by the kitchen staff. Additionally, there are three cafes nearby for those who prefer dining out. For physical fitness and wellness, the community offers a fitness room as well as a wellness center.

Residents have access to various recreational activities within the community, including gaming rooms, small libraries, and resident-run activities. Planned day trips and scheduled daily activities provide opportunities for socialization and engagement with fellow residents.

In terms of care services, Southern Pines ensures round-the-clock support through its 24-hour call system and supervision. Trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. The community also provides assistance with medication management and meal preparation based on individual needs.

Located conveniently in New Port Richey, Southern Pines Healthcare Center is surrounded by essential amenities such as pharmacies, physicians' offices, restaurants, parks, places of worship, hospitals, and transportation options - all making it an ideal choice for assisted living in the area.

Nearby Places of Interest

Physicians

  • Glory Center (0.7 miles)
  • MOSAIC - Mitchell Oral Surgery and Implant Centers (0.7 miles)
  • Advanced Healthcare Alternatives (1.1 miles)
  • Meadow Lane Surgery Center (1.2 miles)
  • Ramappa Renuka MD (1.3 miles)
  • Sanchez Norma MD (1.4 miles)
  • Vein & Vascular Institute (1.4 miles)

Restaurants

  • Fitzgerald's (0.7 miles)
  • Little Coronas Cigar Lounge (0.8 miles)
  • Burger King (1.3 miles)
  • Cracker Barrel (1.6 miles)
  • McDonald's (1.6 miles)
  • Widow Fletcher's (1.9 miles)
  • Pirate Bar (2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • A To Z Pharmacy (2.7 miles)
  • Walgreens (3.1 miles)

Parks

  • Jay B Starkey Wilderness Park (1.8 miles)

Cafes

  • Starbucks (2.6 miles)
  • Panera Bread (3.1 miles)
  • Panera Bread (3.9 miles)

Places of Worship

  • Metropolitan Ministries (3.5 miles)

Transportation

  • U-Haul Moving & Storage (4.1 miles)

Hospitals

  • Medical Center Of Trinity (4.2 miles)

Frequently Asked Questions

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