Overall Review of Southern Pines Healthcare Center
common38 reviews mention this
Staff kindness and responsiveness stand out
Residents and visitors consistently describe staff who are kind, helpful, and responsive.
Across many reviews, people mention friendly, caring staff and say team members are willing to help with daily needs. Several reviewers also name specific staff in activities and nursing as people who made the experience feel supportive. A few reviews contrast that with times when people felt the staff was not attentive or could not be reached, but most feedback centers on helpfulness.
common17 reviews mention this
Activities help residents stay engaged
Community activities are a consistent bright spot in resident experiences.
Many reviewers describe regular programming and upbeat social time, including resident enjoyment and staff involvement. Multiple comments highlight an activities director and her team as particularly energetic and inclusive. Even in more critical reviews, the overall presence of scheduled activities is noted, though some people felt staffing levels affected how quickly needs were met.
common22 reviews mention this
Cleanliness is frequently praised
A clean, bright environment is a recurring reason reviewers feel better about their visit or stay.
A significant number of reviews mention a clean building, clean rooms, or a generally well-kept environment. Some people describe the facility as clean and bright along with feeling comfortable during rehab or recovery. There are also a smaller set of reviews that call cleanliness poor or describe unpleasant conditions, including concerns about bathing and room conditions.
caveat10 reviews mention this
Dining quality draws mixed feedback
Food quality is a recurring concern for some reviewers.
Some residents and visitors say the food was okay or that it supported daily satisfaction. Other reviews say the meals were dull, tasteless, or even not edible, and a few describe inconsistent meal service. Because dining is also tied to special diets mentioned in the care details, experiences appear to vary by person and timing.
caveat16 reviews mention this
Medication and staffing reliability concerns
Several reviews raise concerns about timely care, medication delivery, and staffing coverage.
While many reviewers praise nursing and recovery support, multiple others describe serious gaps, including delays in helping with personal care, missed medication, or issues calling for urgent help. A few comments also mention understaffing as the reason care could not keep up, with examples like waiting to be cleaned or needing help for bathroom needs. Overall, the reviews suggest medication management and around-the-clock responsiveness can vary depending on circumstances.
differentiator14 reviews mention this
Skilled nursing rehab supports recovery
Rehabilitation and therapy experiences are a meaningful theme for reviewers choosing this facility for recovery.
Several reviews describe improvement through therapy, including mobility gains and progress after injuries or illness. People mention physical therapy staff by name and describe personalized exercise and bedside manner. At the same time, a smaller number of reviews describe limited therapy availability or feeling the rehab plan and discharge process did not match their needs.
common2 reviews mention this
Nearby essentials are close by
Local services and errands are within a few miles for families and visitors.
The listing includes nearby options for everyday needs like pharmacy and medical appointments. For example, Glory Center and other physician offices are shown at about 0.7 miles, and Walgreens and CVS appear around 0.8 to 2.3 miles. Restaurant stops are also listed nearby, such as Fitzgerald's at about 0.7 miles and Cracker Barrel around 1.6 miles.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Tampa International (22 miles away)
St. Petersburg-Clearwater International (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Glory Center (0.7 miles)
MOSAIC - Mitchell Oral Surgery and Implant Centers (0.7 miles)
Southern Pines Healthcare Center on seniors.fyi includes 10 photos including images showing landscaping, interior, outdoor, palm trees, wheelchair, building, architecture, pathway, and more.
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120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tampa International (22 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Strong sense of community with attentive staff, excellent dining, and a clean, engaging environment.
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