Heather Hill Healthcare Center in New Port Richey, FL

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  • Interior

    A dining room with elegantly set tables, featuring red tablecloths and folded napkins.

  • Outdoors

    A healthcare center surrounded by greenery with a directional sign in the foreground.

  • Decor

    A cozy living room with an armchair next to a fireplace and a lamp.

  • Building

    A modern building with a green roof surrounded by lush landscaping.

  • Architecture

    A mid-century modern house surrounded by a lush garden and patio area.

  • Bedroom

    A tidy hospital room with a single bed and decorative bedding under gentle ambient lighting.

  • Trees

    A quaint brick house surrounded by lush green grass and large trees.

  • Windows

    A cozy porch area with wicker chairs, brick walls, and ceiling fans.

  • Landscaping

    A building entrance surrounded by neatly landscaped plants and a clear pathway on a sunny day.

  • Kitchen

    A cozy kitchen area featuring wooden cabinets, tables, and chairs.

  • Lighting

    A reception area in a medical facility with staff working behind a wooden desk.

  • Bathroom

    An accessible bathroom equipped with a shower chair and disability lift for easy bathing.

  • Television

    A hospital room with a bed, curtain, and television.

  • Lobby

    A well-furnished waiting room with comfortable chairs and a reception desk.

Heather Hill Healthcare Center in New Port Richey, FL

Heather Hill Healthcare Center is a nursing home community in New Port Richey, FL.

Information last verified:

6630 Kentucky Avenue, New Port Richey, FL 34653

For more information about senior living options: (866) 208-4318

3.7 from 52 reviews
5 stars
32
4 stars
1
3 stars
2
2 stars
3
1 stars
14

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019

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Overall Review of Heather Hill Healthcare Center

common 18 reviews mention this

Staff compassion and responsiveness stand out

Many residents and families describe staff as caring, attentive, and responsive to concerns.

Across multiple reviews, families describe nurses, CNAs, and department staff as kind and compassionate, with staff who treat residents with dignity. Several reviewers also mention being updated when care changes or that help came promptly when call buttons were used. A few negative reviews describe the opposite—difficulty getting issues resolved or delays in care—which is why responsiveness comes through as both a strength and a pain point.

caveat 10 reviews mention this

Cleanliness is a mixed point

Residents and families mention both strong cleanliness and recurring cleanliness problems in reviews.

Many reviewers highlight the building as clean, well-maintained, and free of unpleasant odors. Other reviews counter this by describing dirty rooms, stained areas, and concerns about unsafe conditions, including a comment about mold. Because both experiences show up, cleanliness appears inconsistent across stays and viewpoints.

caveat 8 reviews mention this

Care can feel slow or understaffed

Some reviews report understaffing or slow response time during care.

Several reviewers say the facility needs more CNAs, with some describing long waits for help after pressing for assistance. Negative feedback also points to understaffing and staffing being unfamiliar or not consistent enough to support personalized care. While some residents praise prompt help and therapy progress, other accounts describe call bell delays and problems getting the right person to address concerns.

common 4 reviews mention this

Meals and dining are noticed

Dining gets specific mentions, including praise for food quality.

Some families directly praise the meals and describe food as delicious or balanced, including holiday dining prepared for visitors. Others criticize meals and care in general during short stays, including comments about what was provided and how it was handled. Overall, dining is mentioned often enough to suggest it can be a meaningful part of the experience, whether positive or negative.

common 3 reviews mention this

Therapy support helps patients move

Physical and occupational therapy are a visible part of the rehab experience in reviews.

Several reviews describe getting up and walking again through physical therapy and occupational therapy after hospital events or setbacks. Reviewers also mention therapists working to support physical and even emotional needs during recovery. At the same time, at least one negative review describes therapy being limited or ending early, which affects continuity for some residents.

differentiator 2 reviews mention this

Secured memory support is available

Residents with dementia are discussed in connection with a secured unit.

One review describes a secured unit being recommended for a resident who wanders, with family saying it helped them sleep knowing the person was safe. Another review explicitly mentions a secure memory unit alongside comments about the facility being clean. Taken together, reviews suggest memory support and safety measures are an identified part of the community’s care options.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 105 resident community capacity 105 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tampa International (22 miles away) Tampa International (22 miles away)
  • St. Petersburg-Clearwater International (24 miles away) St. Petersburg-Clearwater International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (1.7 miles)
  • A To Z Pharmacy (2.2 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.8 miles)

Physicians

  • MOSAIC - Mitchell Oral Surgery and Implant Centers (0.7 miles)
  • Glory Center (0.7 miles)
  • Advanced Healthcare Alternatives (1.3 miles)
  • Bay Dermatoloty Associates (1.6 miles)
  • Meadow Lane Surgery Center (1.7 miles)
  • Ramappa Renuka MD (1.7 miles)
  • Sanchez Norma MD (1.8 miles)

Restaurants

  • Fitzgerald's (0.9 miles)
  • Little Coronas Cigar Lounge (1 miles)
  • Burger King (1.5 miles)
  • Pirate Bar (1.7 miles)
  • Sonic Drive-In (1.7 miles)
  • Orchids Thai Restaurant (1.9 miles)
  • McDonald's (1.9 miles)

Parks

  • Jay B Starkey Wilderness Park (2.2 miles)

Cafes

  • Panera Bread (2.6 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (4.3 miles)

Transportation

  • U-Haul Moving & Storage (3.5 miles)

Places of Worship

  • Metropolitan Ministries (4 miles)

Hospitals

  • Medical Center Of Trinity (4.6 miles)

Frequently Asked Questions

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