Right at Home of New Port Richey

Pros

• Right at Home has been amazing to work with, especially during a serious medical condition for a loved one.
• They matched an amazing caregiver who is an absolute perfect fit.
• Barbara is caring, kind, and very good at her job, even working around a changing environment.
• Valerie N. is very helpful and ensures the client is set before leaving.
• Jessica is very kind and helpful on the phone, and the company seems to care about its clients.
• The staff are knowledgeable and caring, with caregivers like Sarah becoming a trusted friend.
• The overall experience with Right at Home is wonderful, with Renee providing helpful information and Gloria being attentive and caring.
• The office team - Renee, Brianna, Stephanie, Jennifer, and others - are above-and-beyond in finding the right caregivers.
• Right at Home provides compassionate, flexible care that enables loved ones to remain comfortable and feel like family, including care for dementia or Parkinson's.

Cons

• The reviewer notes that the communication needs improvement and downgraded the rating by two stars.
• The reviewer complains there is no advance notification when a regular caregiver is unavailable, leaving scheduling to be difficult.
• The reviewer points out that billing is done with handwritten forms rather than caregiver clock-in/out data, which can lead to errors.
• The reviewer expresses frustration that the office cannot provide timely notifications about caregiver absences, hindering transitions.

Review

Right at Home of New Port Richey is best suited for families seeking high-quality in-home care that can be tailored to complex medical and cognitive needs, with a strong emphasis on caregiver fit and practical daily support. It works well for seniors who want to stay in their own homes while receiving a dependable team of caregivers, backed by responsive office coordination. Those dealing with dementia, Parkinson's, post?acute rehab, or end?of?life care will find the approach practical and compassionate, with help ranging from transportation and meals to grooming and light housekeeping. The community shines for families who prize dignity, continuity, and real, on?the?ground assistance over an institutional setting.

Still, this option may not suit every situation. Families needing uninterrupted, 24/7 guaranteed supervision in a fixed, facility-like environment should consider alternatives such as memory?care or assisted?living communities where on?site nursing and structured programming are the norm. If the priority is absolute predictability with no caregiver turnover or scheduling gaps, it is prudent to compare with other agencies that promise tighter control over staffing. For those needing constant, round?the?clock clinical oversight, a conventional facility may outperform in?home services despite the latter's strengths in flexibility and personal connection.

The core strengths - exceptional caregiver quality, strong matching, and a responsive, problem?solving office - more than offset most drawbacks. Across multiple long?running care scenarios, caregivers are described as compassionate, patient, and capable of handling challenging tasks - shaving, transportation, meal prep, and routine medical support - while forming meaningful, trustworthy relationships with loved ones. The ability to customize care plans, adjust schedules, and swap caregivers quickly when needed keeps the plan resilient in the face of changing health or behavioral needs. This is particularly valuable when dementia or Parkinson's demands steady, individualized attention. The strongest offset to negative notes is the proven capacity to maintain continuity with the right caregiver team and to mobilize backup coverage with minimal disruption.

Yet a few friction points deserve attention. Some families report communication gaps around caregiver absences or schedule changes, and there is a clear expectation for more proactive notifications when a regular aide cannot attend. Billing logistics - specifically the reliance on handwritten forms rather than real?time digital timekeeping - can create room for error and additional family oversight. These aren't fatal flaws, but they do shape the daily experience and can add stress if not actively managed. An update posted in early 2025 acknowledges the need to sharpen communication, underscoring a core strength - responsiveness - while signaling ongoing effort to close the consistency loop for families.

What stands out in practice are the recurring testimonies about reliable, caring teams that feel like family. Caregivers such as Barbara, Valerie, Sarah, Gloria, and many others earn repeated praise for warmth, attentiveness, and steady presence through difficult days. The office team - Renee, Brianna, Stephanie, Jessica, Jennifer - along with owner Paul, is described as genuinely invested, able to tailor staffing to each client's routine, and quick to intervene when adjustments are required. Notably, several accounts emphasize the value of having the same caregiver over time, which builds trust and reduces the stress of new introductions. The agency's demonstrated capacity to replace a provider within hours or reallocate to ensure coverage further reinforces its reliability.

For families weighing decisions, the practical takeaway is clear: this is a strong, well?regarded option for high?quality in?home care with proven caregiver continuity and responsive support. Begin with a needs assessment and request a clear caregiver?matching strategy, plus a documented backup plan for absences. Confirm how scheduling, billing, and timekeeping will be handled and communicated, and seek assurances about 24/7 coverage or rapid caregiver swaps if those capabilities are essential. Look for references in dementia or Parkinson's care to validate the team's experience and comfort level with medical tasks and behavior management. With those checks in place, Right at Home of New Port Richey offers a compelling path to maintaining independence at home while delivering professional, compassionate care.

Overall, Right at Home presents a compelling balance of warmth, competence, and practical support that serves most families well, especially those who place a premium on caregiver compatibility and responsive office coordination. The strongest case rests with clients who want a trusted, home?based solution that treats the loved one with dignity and consistency, while recognizing occasional communication or administrative hiccups as manageable by a team proven in real?world caregiving. For families seeking a fixed, facility?style setting or guaranteed non?stop clinical oversight, alternatives deserve consideration; for those prioritizing personalized at?home care with a proven track record, scheduling a needs assessment and a caregiver?fit discussion with Right at Home of New Port Richey is a prudent next step.

This part of New Port Richey, Florida, offers a convenient location with various amenities within close proximity. There are multiple pharmacies nearby such as Walgreens and CVS Pharmacy, making it easy to access necessary medications. There are also several healthcare facilities including Glory Center and Bay Dermatology Associates for medical needs. In terms of dining options, residents have a variety of choices ranging from fast food options like Burger King to more upscale restaurants like Pirate Bar and Orchids Thai Restaurant. Furthermore, there are cafes like Starbucks and Panera Bread for relaxed dining experiences. For recreational activities, Jay B Starkey Wilderness Park is located just 2.4 miles away for outdoor enjoyment. Overall, this area provides a mix of essential services and leisure opportunities for seniors looking for a convenient and accessible neighborhood in New Port Richey.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• A To Z Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Winn-Dixie (2.8 miles)
• Walgreens (2.8 miles)

Physicians

• Glory Center (1.1 miles)
• MOSAIC - Mitchell Oral Surgery and Implant Centers (1.1 miles)
• Advanced Healthcare Alternatives (1.6 miles)
• Meadow Lane Surgery Center (1.8 miles)
• Ramappa Renuka MD (1.9 miles)
• Bay Dermatoloty Associates (2 miles)
• Sanchez Norma MD (2 miles)

Restaurants

• Fitzgerald's (1.3 miles)
• Little Coronas Cigar Lounge (1.3 miles)
• Sonic Drive-In (1.8 miles)
• Burger King (1.8 miles)
• Orchids Thai Restaurant (2 miles)
• Pirate Bar (2 miles)
• Wendy's (2.1 miles)

Cafes

• Starbucks (2.3 miles)
• Panera Bread (2.8 miles)
• Panera Bread (4 miles)

Parks

• Jay B Starkey Wilderness Park (2.4 miles)

Transportation

• U-Haul Moving & Storage (3.7 miles)

Places of Worship

• Metropolitan Ministries (4.1 miles)

Hospitals

• Medical Center Of Trinity (4.2 miles)