Right at Home of New Port Richey

Pros

• Barbara is caring, kind, and very good at her job.
• The caregivers are professional, compassionate, and truly attentive to their clients’ needs.
• Right at Home consistently provides care that makes families feel their loved ones are in good hands.
• The office and caregiving team are responsive, knowledgeable, and dedicated to finding the right caregiver.
• Rachel is prompt, personable, and professional, forming a trusted relationship with families.
• Beth is an absolute delight, adjusting schedules and keeping clients engaged.
• Eunice demonstrates quick, quality caring that makes a real difference in emergencies.
• Loretta Scott is caring, compassionate, and learns her clients’ routines, going above and beyond.

Cons

• The reviewer noted that communication needs improvement.
• They would prefer to be notified promptly when a regular caregiver is unavailable.
• The reviewer criticized the office for not providing a reason when a caregiver was unavailable.
• They found the billing process cumbersome and prone to errors due to handwritten forms.
• One reviewer described dealing with three other medical companies as an absolute nightmare.
• They downgraded their rating to two stars because of ongoing communication issues.

Review

Right at Home of New Port Richey is best suited for families who want to keep a loved one safely at home and preserve a high level of daily independence, with a care plan that can flex as needs evolve. It shines for seniors dealing with cognitive or physical challenges who value caregiver continuity, practical hands-on support, and dependable transportation and medication reminders. The model relies on skilled aides who become familiar with routines and preferences, so meals, bathing, grooming, shopping, and mobility tasks happen with minimal friction. This agency excels when a family prefers staffing that can be tailored to personality fit and activity level, and when the goal is to avoid moving into a facility while still achieving consistent, compassionate care. Those who need 24/7 live-in supervision or a structured memory-care setting, however, may want alternatives.

Key strengths center on caregiver excellence and responsive office coordination. The reviews repeatedly praise aides who are patient, cheerful, and deeply attentive to the person’s needs. Caregivers form bonds that feel less like hired help and more like trusted companions, with many clients reporting that the aide becomes a real partner in daily life. The agency’s ability to match a caregiver to the client’s personality and routine stands out: when a change is needed, the team pivots quickly to a “perfect fit”, Barbara, Gloria, Jenny, Beth, Eunice, and others appear as everyday anchors for families. Office leadership and frontline coordinators, names like Stephanie, Brianna, Renee, and Jessica, are repeatedly credited with clear communication, flexible scheduling, and a willingness to address issues promptly, including rapid caregiver swaps when a mismatch or illness arises. The net effect is a care team that feels reliable, present, and consistently aligned with the loved one’s rhythms.

Still, no program is without friction. A notable recurring concern is communication around caregiver availability. Families describe situations where a regular caregiver is unexpectedly unavailable and notifications arrive late or inconsistently, leaving the household to scramble to adjust. That friction is compounded by billing logistics: handwritten time sheets and questions about hours can create confusion and extra work for families who are trying to stay on top of expenses. An update from the field acknowledges that communication has room to improve, and while outcomes on care quality remain strong, this is a real hurdle that must be actively managed for seamless care delivery.

Where the cons bite, the pros typically soften the impact. The standout caregivers’ ability to adapt to changing medical needs, to work around resistance from clients, and to maintain dignity during difficult moments, especially in dementia, Parkinson’s, or end-of-life scenarios, provides significant value. The agency’s capacity to deploy the right person quickly, to reassign specialists within hours, and to support families during hospitalizations or transitions helps families avoid the chaos that can accompany chronic illness at home. When a caregiver clicks with the client, that relationship yields remarkable stability and peace of mind, and the office’s problem-solving approach, elevating a preferred match, adjusting schedules, and coordinating with medical teams, makes the care feel coordinated rather than ad hoc.

For families weighing this option, the smart move is to define expectations early: confirm a commitment to a consistent, personality-driven caregiver team, set a clear communication plan for schedule changes, and insist on transparent billing processes (prefer digital timesheets or a straightforward reporting method). If 24/7 monitoring, rapid eight-hour switches, or month-to-month continuity are priorities, ask about guarantees and the practical realities of staffing at peak times. Those who anticipate needing highly structured memory-care oversight may want to explore assisted-living or specialized memory-care options where 24/7 on-site supervision is standard. Right at Home is an excellent fit for many who want high-quality, home-based support with a compassionate network and proven problem-solving capabilities, with the understanding that a few kinks in communication are worth overcoming for the sake of dependable, person-centered care.

Bottom line: Right at Home of New Port Richey is a compelling choice for families prioritizing authentic caregiver affinity, flexible scheduling, and hands-on, home-based support. The combination of empathetic aides and a responsive office team consistently delivers care that keeps loved ones comfortable, engaged, and safe in familiar surroundings. Not every family will tolerate the occasional scheduling hiccup or the administrative missteps that can surface in busy times, but the overall value, continuity of caregivers, rapid staffing adjustments, and a track record of compassionate, competent care, outweighs those drawbacks. When planning, lean into the agency’s strength: a proven ability to tailor a care team to the individual, to escalate problems quickly, and to keep the person at the center of every decision. For those ready to commit to in-home care, this option deserves serious consideration.

This part of New Port Richey, Florida, offers a convenient location with various amenities within close proximity. There are multiple pharmacies nearby such as Walgreens and CVS Pharmacy, making it easy to access necessary medications. There are also several healthcare facilities including Glory Center and Bay Dermatology Associates for medical needs. In terms of dining options, residents have a variety of choices ranging from fast food options like Burger King to more upscale restaurants like Pirate Bar and Orchids Thai Restaurant. Furthermore, there are cafes like Starbucks and Panera Bread for relaxed dining experiences. For recreational activities, Jay B Starkey Wilderness Park is located just 2.4 miles away for outdoor enjoyment. Overall, this area provides a mix of essential services and leisure opportunities for seniors looking for a convenient and accessible neighborhood in New Port Richey.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• A To Z Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Winn-Dixie (2.8 miles)
• Walgreens (2.8 miles)

Physicians

• Glory Center (1.1 miles)
• MOSAIC - Mitchell Oral Surgery and Implant Centers (1.1 miles)
• Advanced Healthcare Alternatives (1.6 miles)
• Meadow Lane Surgery Center (1.8 miles)
• Ramappa Renuka MD (1.9 miles)
• Bay Dermatoloty Associates (2 miles)
• Sanchez Norma MD (2 miles)

Restaurants

• Fitzgerald's (1.3 miles)
• Little Coronas Cigar Lounge (1.3 miles)
• Sonic Drive-In (1.8 miles)
• Burger King (1.8 miles)
• Orchids Thai Restaurant (2 miles)
• Pirate Bar (2 miles)
• Wendy's (2.1 miles)

Cafes

• Starbucks (2.3 miles)
• Panera Bread (2.8 miles)
• Panera Bread (4 miles)

Parks

• Jay B Starkey Wilderness Park (2.4 miles)

Transportation

• U-Haul Moving & Storage (3.7 miles)

Places of Worship

• Metropolitan Ministries (4.1 miles)

Hospitals

• Medical Center Of Trinity (4.2 miles)