Information last verified:
800 North West 95Th Street, Miami, FL 33150
For more information about senior living options: (844) 490-3973
This community is best suited for families prioritizing a warm, service-focused rehab-to-skilled-nursing experience where cleanliness, approachable staff, and a strong emphasis on social services and administrative support sit at the center of care. Reviews consistently highlight a well-kept, pleasant environment, friendly caregivers, and a rehab program that keeps residents moving toward mobility goals. The front-facing team, especially the business office and social services staff, receives high marks for responsiveness, clear communication, and a willingness to work through questions and logistics with families. For families that want visible compassion paired with practical coordination, admissions, billing, and care planning, the strengths here line up with real-world needs.
Those who should consider alternatives are families that require near-perfect consistency in clinical oversight and a consistently modernized physical plant. Several reviews point to staffing variability, with complaints about under-staffing on certain shifts and delays in care during those times. A few accounts describe older rooms and an aging building, which can feel less comfortable compared with newer facilities. For families facing complex medical needs, or for those who cannot tolerate even occasional gaps in attention or swift response, exploring facilities with more predictable nurse coverage, 24/7 medical leadership, and updated infrastructure is prudent. If a heightened emphasis on contemporary accommodations matters, another option may be preferable.
On balance, the standout pros strongly offset many typical concerns. The facility’s cleanliness and upkeep are repeatedly cited as excellent, creating a reassuring daily atmosphere. The rehab team, described as competent, attentive, and genuinely engaged in patient progress, gives families confidence that mobility and recovery are prioritized. Administrative excellence matters as well: Ashley Gonzalez, the business office manager, and the social services staff, including Shanita Heard, are repeatedly praised for organization, proactive communication, and empathetic support for families navigating complex care plans. These elements, when combined, create a dependable spine for transition from hospital to skilled nursing and rehab, with families rarely left in the lurch when questions arise or paperwork must be completed.
The main drawbacks, while real, do not appear to dominate the experience. The most frequent concerns revolve around the physical plant and staffing consistency: an older building and rooms can feel worn, and shifts with fewer staff can slow response times. There are also troubling anecdotes about lapses in monitoring during acute episodes or delays in following medical orders, underscoring the need for vigilant family involvement and proactive oversight. These issues are not universal, but they are persistent enough to warrant a concrete plan: verify night and weekend coverage, ask how medical orders are tracked and escalated, and request real-time updates during transitions of care. In short, strengths in care quality and administrative support must be weighed against the chance of sporadic operational gaps.
To make a well-informed decision, approach the facility with a practical, hands-on checklist. Schedule visits at different times of day to gauge staffing patterns and responsiveness, and insist on meeting not only the unit manager but the front-desk and social services leads who consistently receive praise in reviews. Scrutinize the care-planning process: review recent objective goals, therapy schedules, and how family input is integrated. Ask about plans for upgrading the living spaces and maintaining pest control and housekeeping standards. Engage the business office manager about billing clarity, payment options, and any potential gaps between services promised and services delivered. Finally, seek references from current families who have recent experience with both rehab and long-term care transitions to confirm that day-to-day operations align with the strongest praise found in the reviews.
In the end, this community stands out for families seeking a caregiver-forward culture where compassionate rehab teams meet an unusually responsive administrative backbone. The combination of clean surroundings, a dedicated rehab footprint, and highly regarded social services makes it a compelling choice for those who want reliable day-to-day kindness paired with practical support for logistics and care planning. Yet the decision should hinge on whether stable 24/7 clinical oversight and newer, more contemporary accommodations are non-negotiable priorities. If those elements are acceptable, the positives, clear communication, attentive staff, and a proven emphasis on patient dignity, make this a solid, decision-ready option. If not, explore facilities with a tighter track record on staffing consistency and modernization to ensure the preferred standard of care becomes the default, not the exception.
Franco Nursing & Rehabilitation Center, located in Miami, FL, is an exceptional assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. With a focus on providing comfort, convenience, and an enhanced quality of life, this community strives to create a welcoming and supportive environment for all individuals.
The amenities at Franco Nursing & Rehabilitation Center are designed to enhance the daily lives of its residents. The community features a beauty salon where residents can indulge in pampering treatments. Cable or satellite TV is available in each residence to ensure entertainment options are readily accessible. Community-operated transportation makes it easy for residents to schedule outings and run errands without worry. A computer center allows residents to stay connected with family and friends digitally. The dining room provides a restaurant-style dining experience where nutritious meals are served. Additionally, there is a fitness room for exercise enthusiasts and gaming rooms for leisure activities. Outdoor spaces such as gardens offer opportunities for relaxation and fresh air. The small library offers reading materials for those who enjoy quiet moments of literary escape. Wi-Fi/high-speed internet ensures connectivity throughout the premises.
Care services at Franco Nursing & Rehabilitation Center are comprehensive and provide round-the-clock support to ensure the well-being of all residents. A 24-hour call system guarantees immediate assistance if needed, while 24-hour supervision ensures constant monitoring for safety purposes. Assistance with activities of daily living, including bathing, dressing, and transfers, is provided by trained staff members on hand. Specialized diabetes diets can be accommodated within meal preparation and service options. Medication management ensures that all medications are administered properly according to individual requirements. Mental wellness programs promote emotional well-being alongside physical health care needs.
The dining experience at Franco Nursing & Rehabilitation Center acknowledges special dietary restrictions to meet individual preferences or medical conditions effectively.
Engaging activities play an essential role in this community’s commitment to enriching the lives of its residents further. Concierge services offer support and assistance for various needs. Fitness programs cater to maintaining physical well-being, while planned day trips encourage exploration and socialization outside the community. Resident-run activities empower individuals to take an active role in shaping their living environment. Scheduled daily activities provide a diverse range of options for residents to enjoy.
Franco Nursing & Rehabilitation Center is conveniently located near parks, pharmacies, restaurants, transportation, and hospitals, ensuring easy access to essential amenities and healthcare facilities.
Overall, Franco Nursing & Rehabilitation Center provides a nurturing atmosphere where residents can feel at home while receiving exceptional care and enjoying a vibrant community life.
Franco Nursing & Rehabilitation Center is located at 800 North West 95Th Street, Miami, FL 33150 in Miami-Dade County, Florida
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