Overall Review of Miami Shores Nursing And Rehab Center
common
16 reviews mention this
Cleanliness and fresh hallways
Residents repeatedly describe the facility as clean and well kept.
Many reviewers describe the building as clean, including hallways and patient areas, and some add that it smells good. Several also mention sanitation and careful food handling in their descriptions of day-to-day service. A smaller number of 1-star reviews go the opposite direction, describing bad odors, visible wear, and issues with cleanliness that they connect to health problems.
common
19 reviews mention this
Caring, responsive staff
Staff members are described as friendly, helpful, and attentive to residents.
Across the reviews, families describe staff as kind and supportive, including nurses and CNAs who take time to help. Several comments mention particular individuals at the front desk, nurses, or coordinators, and connect that attention to comfort during a stay. The negative reviews contrast this by describing unprofessional behavior and poor follow-through when concerns are raised, including breakdowns that led to preventable setbacks.
differentiator
10 reviews mention this
Rehab progress and day-to-day care
Residents and families describe meaningful progress through rehab care and therapy support.
Many reviews focus on rehabilitation outcomes, describing therapy progress and improvements in how residents feel or function. Reviewers also describe help with daily care and medical management tasks, tying that assistance to better experiences during stays. The 1-star accounts raise concerns about medical follow-through and safety, including missed medical appointments and incidents that led to hospitalization.
common
2 reviews mention this
Activities and monthly fun
Residents are described as having scheduled activities and monthly fun.
Some reviewers mention activities the community runs, including fun activities on a recurring schedule. Others also describe a broader routine of scheduled engagement, alongside concierge and fitness-oriented offerings listed as part of the community experience.
differentiator
2 reviews mention this
Skilled nursing with key support services
The community provides skilled nursing-level support for daily assistance and medication needs.
Reviews include praise for nursing and clinical attention, with families describing ongoing care and medication-related support as part of the stay. The community also offers a nursing-focused care setup that includes assistance with daily living and medication management, matching what families emphasize in their day-to-day accounts.
common
Nearby hospitals and pharmacies
The area includes multiple nearby hospital and pharmacy options.
Even without reviews discussing commute times, the listing places major medical and pharmacy destinations within a few miles. Walgreens and CVS Pharmacy are nearby, and hospital options such as Jackson Memorial Hospital and University of Miami Hospital are also listed close by.
caveat
4 reviews mention this
Serious complaints about neglect
A subset of reviewers report serious concerns about safety and oversight.
The most negative reviews describe residents being left unattended, with breakdowns that reviewers connect to medical problems and hospital visits. Others mention lost personal items, missed medical appointments, laundry not being handled, and safety incidents. These concerns stand in sharp contrast to the majority of reviews that describe attentive, clean, and supportive care.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
99 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Miami International (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive care with diverse amenities.
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