Palm Garden Of Jacksonville

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  • Interior

    A well-furnished dining area with wooden flooring and multiple tables and chairs.

  • Decor

    A cozy dining area featuring wooden tables and chairs with framed artwork on the walls.

  • Building

    A sunny day view of a residential building with palm trees and a paved driveway.

  • Architecture

    A commercial building surrounded by palm trees on a sunny day.

  • Bedroom

    A cozy dining area with a round table and chairs next to a bedroom.

  • Nature

    A stylish silhouette of a palm tree against a warm brown backdrop, evoking a tropical vibe.

Palm Garden Of Jacksonville

5725 Spring Park Road, Jacksonville, FL 32216

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
83
4 stars
7
3 stars
3
2 stars
1
1 stars
6

Skilled Nursing Facility

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    Overall Review of Palm Garden Of Jacksonville

    Pros

    • pro Palm Gardens is an excellent place for our loved ones to be.
    • pro It's clean and fresh.
    • pro The staff is friendly and professional.
    • pro The front desk was very nice and smiling.
    • pro Easy check in with the scanner.
    • pro The stars are really nice, and take good care of my father.
    • pro The place was clean and inviting and everyone was friendly and helpful.
    • pro The staff were very helpful to me and my mother.
    • pro Michele in Admissions was super helpful and kindly showed us around the facility without an appointment.
    • pro The facility was clean. The staff was courteous and friendly.

    Cons

    • pro The reviewer describes the place as horrible, noting nobody cares, listens, or gets things done and that there is no real system or schedule.
    • pro They warn others not to send a loved one there, calling it horrible and smelling like urine, with hateful and disrespectful night staff and attitudes.
    • pro The staff is described as apathetic and lackadaisical, and the friend there seems unhappy, frustrated, and angry.
    • pro There were lots of huge roaches, and the patient was overmedicated, with workers arguing and creating a chaotic environment.
    • pro The patient reportedly did not receive physical therapy for almost a week and was without a walker or wheelchair when needed.
    • pro The patient was told they could only have toddler-sized portions of food, implying insufficient or inappropriate meals.

    Review

    Palm Gardens (and the related Palm Center, Palm Garden) come across in these notes as a care facility that many families and visitors genuinely appreciate. The tone is frequently warm and approving: clean surroundings, friendly and professional staff, and a climate that makes visiting and staying with a loved one feel comfortable. Across multiple visits and over different shifts, the writers consistently describe a welcoming environment where people are treated with care and respect. The feedback also emphasizes that the place feels like a community where residents can receive hands-on help and attentive attention from a diverse team.

    Accessibility and the check-in experience surface prominently as strengths. One visitor notes that the staff actively assists with doors - opening and closing them for someone using a medical scooter - without needing to be asked. For someone who is deaf, staff take the time to explain wayfinding and procedures, which makes navigating the facility easier. The sign-in process is described as efficient and reassuring: a quick scan, a couple of yes-or-no questions answered by simply moving the head, a photo is captured, and a visitors pass is printed. This combination of practical accessibility and user-friendly security helps visitors feel safe and oriented from the moment they arrive.

    The people who staff Palm Gardens are a major recurring theme. Reviews mention nurses, CNAs, therapists, social workers, and admissions staff all being courteous, patient, and responsive. Names pop up repeatedly - Michele in Admissions (and Michelle the Admissions person), Barbara Martin, Ms. Lisa, and therapists like Lori, Cyynthia, Ivan, and many others - each cited for attentiveness and clear, compassionate communication. Visitors consistently commend the teamwork: therapists and nurses coordinating care, social workers advocating for families, and front-desk staff who greet visitors with a smile and provide helpful information. The sense conveyed is that the facility values accessible, respectful interaction and goes out of its way to help both residents and their loved ones.

    Cleanliness and the overall environment are other strong points in many of the notes. A number of reviews praise the facility for being clean, fresh, and pleasant to visit, with references to well-kept parking areas, tidy rooms, and a generally inviting atmosphere. Some visitors specifically mention enjoying meals or time spent in shared spaces like courtyards, where the environment contributes to a sense of normalcy and comfort. In contrast, there is at least one negative note about cleanliness and conditions, reminding readers that experiences can vary by moment and by unit. Taken together, the bulk of the feedback suggests a facility that prioritizes a clean, calm, and dignified setting for residents.

    Resident and family experiences across these notes are largely positive, with many stories of gratitude and relief. Families speak highly of residents who seem content and well cared for, and they express appreciation for staff who treat their loved ones with kindness, respect, and a steady hand. One review highlights a grandmother who is thriving in a supportive environment, another speaks of a mother with multiple health needs who has found reliable and professional care for years, and several entries describe visiting experiences that are both meaningful and reassuring. Visitors also note that the care team communicates well with families, keeping them informed and involved in the recovery or rehabilitation process.

    Yet not every account is without concern. A particularly strong negative review describes a starkly different experience: a place described as horrible, with a sense of neglect, disorganization, and medication or care delays. The reviewer recounts a lack of physical therapy sessions, insufficient equipment, and a general impression of staff unavailability or indifference, which stands in sharp contrast to the more positive observations elsewhere. This reminder of potential drawbacks underscores that, while many people have found Palm Gardens to be a supportive and professional environment, there are moments when the experience can fall short. Visitors should be mindful that experiences can differ by shift, unit, and individual staff.

    Overall, the collection of impressions paints Palm Gardens as a facility that most people approach with trust and gratitude. The patient-centered emphasis - from easy admissions and secure check-ins to a team-oriented care model and a clean, welcoming setting - appears to resonate with families who want the best possible environment for rehabilitation, recovery, or long-term care. The presence of dedicated staff across disciplines, a strong focus on accessibility for visitors and residents alike, and a generally nurturing atmosphere combine to make Palm Gardens feel like a reliable home away from home for those who need it. While there are isolated reports of dissatisfaction, the prevailing message is one of genuine care, responsiveness, and a community that strives to support both residents and their loved ones through challenging times.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Jacksonville International (16 miles away) Jacksonville International (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Palm Garden of Jacksonville in Jacksonville, FL is a vibrant assisted living community that offers exceptional care and an array of amenities for its residents. Our community is designed to provide a comfortable and enjoyable living environment for seniors.

    Residents can take advantage of various amenities, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and access to community-operated transportation for convenient outings. Our computer center allows residents to stay connected with loved ones through email or social media. The dining room offers restaurant-style dining experiences with delicious meals prepared by our skilled culinary team.

    Fitness enthusiasts can maintain their active lifestyle by utilizing our fully equipped fitness room, while the gaming room provides an opportunity for friendly competition and socialization. Our beautiful garden and outdoor spaces offer a tranquil setting where residents can relax and enjoy nature.

    Housekeeping services ensure that residents' living spaces are clean and well-maintained, while move-in coordination makes the transition into our community seamless. Private bathrooms provide convenience and comfort. Residents also have access to small library resources and can make use of telephone services.

    Transportation arrangement services are available for non-medical needs as well as transportation to doctors' appointments. Our wellness center promotes overall health and well-being, while Wi-Fi/high-speed internet keeps residents connected to the digital world.

    Our dedicated care services include a 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained staff. We also offer diabetes diet management, medication management, specialized meal preparation according to dietary restrictions, and mental wellness programs.

    Residents can enjoy an active social life through concierge services, fitness programs, scheduled daily activities, resident-run activities, and planned day trips. Nearby cafes, parks, pharmacies, physicians' offices restaurants places of worship theaters contribute to the convenience of our location.

    At Palm Garden of Jacksonville in Jacksonville FL we strive to provide a warm and welcoming environment where seniors can live comfortably and enjoy their golden years with peace of mind.

    Nearby Places of Interest

    Restaurants

    • Chipotle Mexican Grill (0.9 miles)
    • Applebee's (1.5 miles)
    • Chick-Fil-A (1.7 miles)
    • Dave & Buster's (1.9 miles)
    • McDonald's (2.1 miles)
    • Tunis Seafood Wings And Subs Emerson St (2.5 miles)
    • Whataburger (3 miles)

    Physicians

    • Family Allergy & Asthma Consultants (1.1 miles)
    • VA Outpatient Clinic - Southpoint (1.4 miles)
    • Wolchok Eye Associates, PA (1.5 miles)
    • North Florida OB/GYN-Paul Rebenack, MD (1.6 miles)
    • Borland-Groover Clinic (1.7 miles)
    • Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (2 miles)
    • Cancer Specialists Of North Florida (2.1 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Walgreens (1.8 miles)
    • Winn-Dixie (2.2 miles)
    • CVS Pharmacy (2.9 miles)
    • Winn-Dixie (3.3 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.4 miles)

    Hospitals

    • Brooks Rehabilitation Hospital (1.7 miles)
    • Baptist Primary Care (2 miles)
    • Ascension St Vincent's Riverside (5.6 miles)

    Cafes

    • Starbucks (1.7 miles)
    • The Local - San J (2.6 miles)
    • Starbucks (3.2 miles)
    • Southern Grounds (3.7 miles)
    • European Street Cafe (4.2 miles)
    • The Coffee Grinder (4.5 miles)
    • Metro Diner (4.7 miles)

    Theaters

    • Cinemark Tinseltown and XD (3.2 miles)

    Parks

    • Riverfront Park (4.1 miles)

    Places of Worship

    • Holy Family Catholic School (4.6 miles)

    Frequently Asked Questions

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