Palm Garden Of Jacksonville
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Information last verified:
5725 Spring Park Road, Jacksonville, FL 32216
For more information about senior living options: (844) 490-3973
Palm Gardens is described as an excellent place for loved ones, with clean, fresh surroundings and friendly, professional staff. The staff are warm, kind, and attentive, making residents feel safe, respected, and cared for. Nurses and caregivers are praised for their compassion, patience, and genuine care. The facility is consistently noted as clean, well maintained, and well organized. Check-in and visiting processes are easy and secure, with friendly reception and helpful front-desk staff. Families express gratitude for the high-quality care and for staff who treat residents like family. Many reviewers call Palm Gardens a great place to be, recommending it to others.
The facility is horrible; nobody cares, listens, or follows a proper system or schedule. A friend there went almost a week without any physical therapy and was told a walker or wheelchair wasn’t available. The place smells like urine and feels disgustingly dirty. The night staff are hateful and disrespectful, with attitudes and little assistance. There are cockroaches in the room, making the environment very uncomfortable. One room was substandard and too narrow for a walker or wheelchair. The facility seems short-staffed on weekends, leading to delayed care and even leftover food. Do not send your loved one here if you have a choice. Palm Garden in Jacksonville was not a good place compared to other locations.Palm Garden of Jacksonville is best suited for families seeking a warm, community-driven skilled nursing and rehab environment where caregivers treat residents like family. The facility earns broad appeal for those prioritizing genuine kindness, clean surroundings, and consistent personal attention from a team that includes attentive nurses, dedicated therapists, and a reliable social-work presence. It is especially fitting for residents needing rehab services after surgery or illness, and for families who value proactive communication, a welcoming front desk, and a calm, inviting atmosphere during long-term stays or end-of-life care. The overall impression in many reviews is that the culture leans toward compassion, with staff frequently described as caring, patient, and genuinely invested in each resident’s comfort and dignity. When these elements align, Palm Garden offers a tangible sense of safety and belonging that families often seek.
But there are clear reasons to consider alternatives. The most caution-laden reviews point to real, sometimes severe, gaps in safety and daily operation. Families should beware reports of neglect, delayed responses during night shifts, and inconsistent adherence to basic care protocols. Some accounts describe odors, pests, and lapses in room upkeep, while others cite trouble with medication management, gaps in rehabilitation scheduling, and a perception that weekends are understaffed. These contrasts matter because they reveal a facility that can deliver outstanding warmth and cleanliness in many cases, yet in others falters in critical safety and reliability domains. For families whose loved one requires near-absolute consistency, rapid response, or stringent oversight, a highly selective visit and questions about staffing patterns and incident resolution are essential.
The strongest, most durable positives center on people and the environment. Praises consistently land on the warmth of staff, the welcoming culture, and the sense that residents are valued as individuals. Families repeatedly highlight engaged nurses, compassionate aides, and thoughtful therapists who communicate well and keep families in the loop. The rehab team earns particular credit for progress and professionalism, while social workers and admissions staff are praised for guiding families through transitions with clear information and practical assistance. The facility’s clean, well-kept premises and orderly front-desk experience further reinforce confidence that Palm Garden can be a calm, dignified place to recover or live. In short, the core strengths are human connection, effective rehabilitation, and a tidy, navigable setting.
Yet the potential downsides require diligent scrutiny. Several reviews document serious concerns around consistency and responsiveness, with accounts of delays, gaps in monitoring, and situations that sparked protective-service inquiries. Complaints about food quality, odor, and pest issues surface alongside mentions of missed or mishandled medications and equipment shortfalls. Some residents or family members describe abrupt or minimal engagement during critical moments, especially on weekends or during shifts with fewer staff. The presence of such outliers matters because they illuminate real risk areas: falls, improper supervision, or incomplete care plans can quickly undermine otherwise strong clinical capabilities. Prospective families should treat these signals as red flags to verify current operations, not merely accept past positives as guarantee of today’s performance.
Viewed through a risk-and-reward lens, the pros do offset many of the cons when the resident’s profile matches the facility’s strengths. The combination of compassionate caregiving, robust rehab services, and a culture of attentiveness can produce meaningful, tangible gains in function, comfort, and peace of mind for families who lean into regular communication and active oversight. When staff are consistently present, when the rehab gym is well-equipped, and when social workers keep care aligned with family goals, Palm Garden can deliver outcomes that feel transformative for recovery and long-range well-being. The key is sustained reliability: ensuring that the same caregivers are available, that requests are acknowledged promptly, and that the facility maintains a predictable standard of cleanliness and safety. For families who can maintain an engaged partnership with the administration, the balance can tilt strongly in Palm Garden’s favor.
The practical conclusion is clear: Palm Garden of Jacksonville is a strong choice for families prioritizing a nurturing, resident-centered environment with solid rehabilitation capabilities and a clean, welcoming setting. However, a non-trivial minority of reviews flags critical operational gaps that cannot be ignored. The prudent course is to conduct a thorough, truth-seeking tour focused on staffing patterns (especially weekends), fall-prevention protocols, medication management, and housekeeping/pest control, then corroborate what is observed with the facility’s latest survey results and grievance history. Ask hard questions about how care plans are updated, who oversees night-time care, and how rapidly responses are delivered when needs arise. If the answers reassure and align with documented practices, Palm Garden offers a credible, compassionate home. If not, alternative Jacksonville-area options with steadier safety records and fewer red-flag reports should be pursued with equal vigor.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Palm Garden of Jacksonville in Jacksonville, FL is a vibrant assisted living community that offers exceptional care and an array of amenities for its residents. Our community is designed to provide a comfortable and enjoyable living environment for seniors.
Residents can take advantage of various amenities, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and access to community-operated transportation for convenient outings. Our computer center allows residents to stay connected with loved ones through email or social media. The dining room offers restaurant-style dining experiences with delicious meals prepared by our skilled culinary team.
Fitness enthusiasts can maintain their active lifestyle by utilizing our fully equipped fitness room, while the gaming room provides an opportunity for friendly competition and socialization. Our beautiful garden and outdoor spaces offer a tranquil setting where residents can relax and enjoy nature.
Housekeeping services ensure that residents' living spaces are clean and well-maintained, while move-in coordination makes the transition into our community seamless. Private bathrooms provide convenience and comfort. Residents also have access to small library resources and can make use of telephone services.
Transportation arrangement services are available for non-medical needs as well as transportation to doctors' appointments. Our wellness center promotes overall health and well-being, while Wi-Fi/high-speed internet keeps residents connected to the digital world.
Our dedicated care services include a 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained staff. We also offer diabetes diet management, medication management, specialized meal preparation according to dietary restrictions, and mental wellness programs.
Residents can enjoy an active social life through concierge services, fitness programs, scheduled daily activities, resident-run activities, and planned day trips. Nearby cafes, parks, pharmacies, physicians' offices restaurants places of worship theaters contribute to the convenience of our location.
At Palm Garden of Jacksonville in Jacksonville FL we strive to provide a warm and welcoming environment where seniors can live comfortably and enjoy their golden years with peace of mind.
Palm Garden Of Jacksonville is located at 5725 Spring Park Road, Jacksonville, FL 32216 in Duval County, Florida
Palm Garden Of Jacksonville on seniors.fyi includes 6 photos including images showing palm trees, dining, interior, landscaping, windows, decor, building, artwork, and more.
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Interior
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