Lanier Rehabilitation Center

Pros

• The staff at Lanier Rehabilitation Center seem to be very friendly and were taking good care of the patient.
• The facility looks nice and well-kept, with trees and flowers.
• The meals were always hot and looked appetizing for residents.
• Many staff members were described as kind, professional, and caring towards the residents.
• One resident expressed having a wonderful stay over three and a half years, highlighting the quality of their room.
• The activities director was noted for being upbeat and engaging with residents, ensuring they felt involved and cared for.
• One family member appreciated the helpfulness of the business office staff when they had questions.
• Overall, some reviews highlighted that many staff members showed love and compassion towards their loved ones during their stay.

Cons

• The nurse was unprofessional and snatched medication out of a patient's hand when questioned about it.
• Patients were left unattended for long periods, resulting in unhappiness and discomfort.
• There were no activities or engaging options for residents, leading to boredom and depression.
• The food was unappetizing, with dietary restrictions making meals less enjoyable for patients.
• The staff showed a lack of compassion and professionalism, with some being described as mean.
• Residents had to deal with poor hygiene conditions regarding their laundry and personal care supplies.
• Communication from the staff was inadequate, with calls not being returned promptly.
• One patient was discharged in someone else's clothes, indicating neglect in handling personal belongings.
• The overall atmosphere of the facility left a negative impression on many families regarding the care provided.

Review

The feedback regarding Lanier Rehabilitation Center presents a deeply divided perspective on the quality of care provided to residents, reflecting both very positive and extremely negative experiences. The reviews reveal an environment where some patients feel well cared for, while others express distress over inadequate treatment and lack of attention leading to severe consequences. This dichotomy raises concerns about the consistency and reliability of the services offered at this facility.

Many reviewers highlight alarming incidents of neglect and poor communication from staff. One reviewer recounts a nightmarish experience where they were left wet and miserable without assistance, suggesting a severe lack of attentive care. They described an interaction with a nurse that deteriorated into unprofessional behavior when they requested clarification regarding medications. Such neglect appears to be part of a broader pattern identified by many families who reported long waits for assistance, leading to immense discomfort for their loved ones. Another account speaks of residents being subjected to poor living conditions, likening them to facilities unfit even for pets.

Conversely, there are those who describe their loved ones’ time at Lanier as full of kindness and care from staff members. One daughter recounted how her mother thrived in the facility over nearly five years, forming enduring bonds with caregivers who genuinely seemed to care for her well-being. This reviewer mentioned specific staff members who stood out for their unwavering positivity and attentiveness, creating an environment filled with warmth rather than sterility or routine indifference. Such testimonials present a stark contrast to the troubling narratives shared by others.

However, themes of boredom and lack of engaging activities permeate several reviews, regardless of individual experiences with staff friendliness or professionalism. Many residents reportedly experienced significant periods without organized activities or social interactions tailored to meet their interests—leading some patients into feelings of deepening depression due to insufficient stimulation in their daily lives. The absence of structured programming compounded issues related to dietary restrictions; one resident expressed dissatisfaction with food quality and preparation methods that made eating unpleasant.

Another grave concern raised across multiple accounts is the inconsistency in medication administration practices. Family members frequently noted instances where nurses failed either to communicate effectively about medications or administered improper dosages without proper rationale or explanation. Such actions not only compromise trust between caregivers and families but also endanger the health outcomes vital for rehabilitation-dedicated facilities like Lanier.

Ultimately, despite its clean appearance and aesthetically pleasing surroundings—highlighting trees and flowers in landscaped areas—Lanier Rehabilitation Center seems plagued by fundamental issues relating primarily to staffing attitudes and engagement strategies impacting patient welfare negatively. While some families report satisfactory experiences punctuated by dedicated caregivers eager to help residents thrive, these stories are shadowed by numerous harrowing accounts warning potential clients about serious lapses in care that could have detrimental effects on vulnerable residents' physical and mental health.

This profound variance underscores an urgent call for improvement within the facility's operational standards, particularly regarding comprehensive training for staff on compassion in caregiving alongside effective communication techniques vital for fostering relationships built on trust between patients, families, and healthcare providers alike at Lanier Rehabilitation Center.

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2.4 miles)
• Winn-Dixie (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (4.9 miles)
• Duval Pharmacy (6.1 miles)
• Walgreens (6.7 miles)

Places of Worship

• St Patricks Catholic Church (1.9 miles)
• Church of Jesus Christ of Latter Day Saints (7 miles)
• Faith Baptist Church (8.9 miles)
• The River at Jacksonville (9.3 miles)
• Allen Chapel Ame Church (11 miles)

Restaurants

• McDonald's (2.7 miles)
• Chick-Fil-A (2.9 miles)
• La Nopalera Mexican Restaurant (2.9 miles)
• Cracker Barrel (3.3 miles)
• Chili's Grill & Bar (3.3 miles)
• Waffle House (3.6 miles)
• Denny's (3.6 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (6 miles)
• Starbucks (8.1 miles)
• Panera Bread (11.3 miles)
• Starbucks (11.3 miles)

Physicians

• Oceanway Medical Center (3.4 miles)
• Coastal Spine and Pain (4.5 miles)
• Family Care Partners (5.2 miles)
• Baptist Primary Care (6.1 miles)
• Family Care Partners (7 miles)
• Baptist Primary Care (8.1 miles)
• Jax Vision Care (10.5 miles)

Transportation

• Jacksonville Aviation Authority (5.2 miles)
• Signature Flight Support (5.6 miles)
• Jacksonville International Airport (JAX) (5.9 miles)
• Concourse C (6 miles)
• Concourse A (6 miles)
• Craig Air Center (9.8 miles)

Parks

• Timucuan Ecological & Historic Preserve (9.1 miles)
• Amelia Island State Park (10 miles)
• Goffinsville Park (10.2 miles)
• Huguenot Memorial Park (10.8 miles)
• Girvin Road Park (11 miles)

Hospitals

• UF Health of Jacksonville (9.4 miles)
• UF Health Jacksonville Towers (9.5 miles)
• Childrens Medical Services (10.1 miles)

Theaters

• Cinemark Jacksonville Atlantic North And Xd (11.3 miles)