Paradise Pine Health Care Ctr

Pros

• Harts Harbor provided excellent care for the father-in-law during his stay, ensuring a smooth transition from the hospital to another facility.
• The financial staff took the time to thoroughly explain insurance and Medicare options, demonstrating a commitment to supporting families.
• Staff members offered a wonderful send-off when moving the father-in-law to Tallahassee, showcasing their attentiveness and care.
• The facility facilitated a seamless relocation process, reflecting well on the professionalism of the staff involved.

Cons

• The facility is not very people-oriented and is described as slow, rude, and unkempt.
• Residents feel neglected and are concerned about the quality of care provided.
• Staff members have been reported as quite rude to patients.
• Management is perceived as excessively top-heavy, leading to poor service.
• There is a lack of care for residents, resulting in an overall negative experience for patients.

Review

Harts Harbor: A Facility Divided by Experiences

Harts Harbor has garnered a mixed bag of reviews, illustrating the stark contrast between experiences shared by families of residents. For some, the facility provided exemplary care, particularly during difficult transitional periods from hospitals to new living arrangements. One family detailed their experience with their father-in-law’s stay at Harts Harbor after his hospital discharge, highlighting the staff's compassion and professionalism. The financial representative took extra time to walk them through the complexities of insurance and Medicare, showcasing a commendable level of dedication to ensuring that families felt informed and supported during a challenging time.

As the family navigated the eventual move from Jacksonville to Tallahassee, they praised Harts Harbor staff for facilitating a seamless transition. Their gratitude extended beyond logistical support; they appreciated how the staff gave a heartfelt send-off to their loved one. This family's experience paints Harts Harbor in a positive light, suggesting that there are pockets of compassionate care within its walls.

However, not all feedback about Harts Harbor echoes this sentiment. Several reviewers lamented poor treatment and inadequate facilities. A recurring theme emerged regarding staff behavior; multiple individuals noted rudeness and unprofessionalism among personnel. Phrases like "very slowful" were used to describe how care was delivered—implying a lack of urgency or thoroughness that could potentially jeopardize resident wellbeing.

In particular, one reviewer expressed profound concern for their loved one's safety and comfort within the facility. They described feeling an urgent need to remove their loved one before circumstances worsened—highlighting an alarming perception that time might run out if immediate action wasn't taken. Such comments underline serious fears regarding the quality of attention residents receive as well as overall cleanliness within Harts Harbor's environment.

Another reviewer, who currently resides at Harts Harbor, echoed similar dissatisfaction with living conditions and expressed despair over what they characterized as "poor quality." They criticized management for being "top-heavy," indicating possible issues related to ineffective leadership or insufficient staffing levels capable of addressing residents' needs adequately. The consistent refrain of bad experiences raises troubling questions about operational standards within the facility.

Lastly, several accounts conveyed deep frustration over what was perceived as a systemic failure in care provision—a sentiment succinctly summarized in the word "awful." The lack of genuine engagement with patients undermines any positive experiences some families had witnessed previously at Harts Harbor. Mixed reviews pose significant challenges for potential future residents seeking trustworthy information when making critical decisions about long-term care options.

The overall picture painted by these reviews is one where moments of outstanding care stand in stark contrast against alarming deficiencies in service provision—a reminder that while some may find solace at Harts Harbor, others are left anxious and discontented amidst troubling circumstances that warrant immediate attention from management and oversight bodies alike.

Physicians

• Oceanway Medical Center (1 miles)
• Family Care Partners (1.1 miles)
• Coastal Spine and Pain (1.3 miles)
• Baptist Primary Care (1.8 miles)
• Baptist Primary Care (3.8 miles)
• Family Care Partners (6.8 miles)
• Cardinal Health (7.7 miles)

Pharmacies

• Walgreens (1.1 miles)
• Duval Pharmacy (1.8 miles)
• Winn-Dixie (1.8 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.1 miles)

Restaurants

• McDonald's (1.8 miles)
• Chili's Grill & Bar (2.4 miles)
• My Season Chicken and Ribs (2.5 miles)
• Cracker Barrel (2.5 miles)
• Waffle House (2.6 miles)
• Ruby Tuesday (2.6 miles)
• Zaxby's (2.6 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.7 miles)
• Starbucks (7.1 miles)
• European Street Cafe (9.5 miles)
• Southern Grounds (9.5 miles)
• European Street Cafe (9.6 miles)

Transportation

• Jacksonville Aviation Authority (3.2 miles)
• Jacksonville International Airport (JAX) (3.6 miles)
• Concourse C (3.6 miles)
• Concourse A (3.8 miles)
• Signature Flight Support (3.8 miles)

Places of Worship

• St Patricks Catholic Church (3.3 miles)
• Faith Baptist Church (4.7 miles)
• Church of Jesus Christ of Latter Day Saints (7.4 miles)
• Allen Chapel Ame Church (8.2 miles)
• Riverside United Church of Christ (9.5 miles)

Hospitals

• UF Health of Jacksonville (6.7 miles)
• UF Health Jacksonville Towers (6.8 miles)
• Childrens Medical Services (7.5 miles)
• Ascension St Vincent's Riverside (9.7 miles)

Parks

• Riverfront Park (9.6 miles)
• Adams Park (10.4 miles)