Harts Harbor Health Care Center in Jacksonville, FL
SaveInterior
Decor
Windows
Kitchen
Entrance
Television
11565 Harts Road, Jacksonville, FL 32218
For more information about senior living options: (844) 490-3973
The Hart's Harbor staff took very good care of residents and were professional. Hearts Harbor is making improvements, and the director of nurses is extremely helpful. The care my grandfather received was exemplary, with the DON praying with the family and unit managers who truly cared. The nurses are awesome, and the staff are courteous and working hard to improve things. Lacandiance Skinner is one of the best employees at the facility; she goes out of her way for residents and families and is very professional. The physical and occupational therapists provided world-class care that helped a resident regain mobility. The facility is welcoming, clean, and the staff are friendly. Compassionate caregivers strive toward excellence every day.
The facility is terrible, disgusting, and a disgrace to the patients. The place is dirty and smelly, with lazy CNAs and poor conditions. The staff refused medical care and would not call a doctor, risking severe harm. Residents are neglected, with reports of abuse, and attempts to help are consistently blocked. Prescribed antibiotics were not administered, creating unsafe medical conditions. The facility fails to meet basic needs, including wound care, hygiene, and appropriate meals. Nursing staff are chronically understaffed and do not know how to properly care for patients. Aides ignore requests, mismanage medications, and theft is reported. The place seems money-driven with little concern for residents' well-being. Pain medications are delayed and staff are rude, with poor communication.This community is best suited for families pursuing a rehabilitation-first option in Jacksonville where the primary goal is to get residents back on their feet through strong physical and occupational therapy, and where caregivers are prepared to be actively involved and vigilant about daily care. When therapy teams are engaged, residents have reported meaningful progress, and several therapists and nurses are praised for their dedication. The facility can deliver in the rehab arena, and some families have found comfort in staff who communicate competently and provide thoughtful updates. It is not, however, a universal fit for those needing consistently high-quality daily nursing care across all shifts or for residents with complex medical needs that require constant, hospital-grade oversight.
Those weighing alternatives should consider this facility only if the primary concern is predictable access to aggressive rehab and a relatively open line of communication with a few committed staffers. Families who cannot tolerate reports of persistent cleanliness issues, missed medications, or disorganized operations should look elsewhere. Wound care reliability, infection control, timely nursing responses, and transparent administrative processes are non-negotiables for many residents; when those elements have been questioned, alternatives become markedly more attractive. In short, if a care setting must meet high standards for everyday safety, hygiene, and accountability, other options deserve serious comparison.
The strongest positives here center on the rehabilitation side: dedicated therapists who push for functional gains, and a core group of nurses and aides who genuinely care for residents when conditions align. Multiple accounts highlight world-class therapy efforts, attentive bedside work from specific staff, and administrators or DON-level leadership who have made meaningful improvements in service and communication. These wins matter: they can offset episodic gaps in others areas by delivering tangible outcomes and by providing families with someone who will advocate for rehabilitation priorities. Yet these advantages tend to be unevenly distributed across shifts and days, making consistency the real hurdle.
The cons reported with far greater frequency are substantial and nontrivial. Recurrent themes include dirty conditions, unpleasant odors, and gaps in basic hygiene; inconsistent med administration and delays; scant attention to wound care or routine medical needs; allegations of neglect and even abuse from some staff; and frequent turnover that undercuts continuity. Families describe stolen belongings, miscommunications about transfers, and insufficient staffing during overnight and busy periods. The facility is sometimes portrayed as disorganized, with front-office processes that leave families waiting for answers and feeling unheard. These core issues - hygiene, safety, nutrition, and reliable caregiving - create a risk profile that many families simply cannot accept.
From a decision standpoint, a careful due-diligence process is essential before choosing this community. Prospective residents and families should demand current staffing plans, review state survey results, and request a tour focused on how wound care, med administration, and daily hygiene are actually managed on a typical shift. Speak with several frontline caregivers, the director of nursing, and discharge planners to gauge consistency and responsiveness. If choosing to proceed, set up concrete expectations: daily handoffs, guaranteed med rounds within specific windows, and a clear escalation path for concerns. Consider a trial period with a built-in transfer option if care standards do not stabilize.
In the end, this facility represents a high-stakes choice. It can serve as a viable option for rehab-focused residents when therapy is robust and the caregiving team is consistently engaged, but it is not the default best fit for anyone reliant on predictable, high-quality daily nursing, meticulous hygiene, and unwavering safety. Families should approach with a candid risk assessment, insist on concrete care plans, and prepare contingency options in case early experiences do not reflect promised improvements. If care quality and safety are non-negotiable, strengthening the comparison with other Jacksonville options is essential, because there are facilities with steadier track records in daily operations and resident well-being.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harts Harbor Health Care Center is a premier assisted living community located in Jacksonville, FL. Our residents enjoy a wide range of amenities and care services to ensure their comfort and well-being.
Our community offers numerous amenities to enhance the overall living experience. Residents can visit our beauty salon for pampering and grooming services, and stay connected with cable or satellite TV in the privacy of their own room. We provide community-operated transportation for outings and appointments, as well as a computer center for residents to stay digitally connected. Our dining room offers restaurant-style meals prepared by our skilled chefs, ensuring a delightful culinary experience. For leisure activities, we have a gaming room, small library, and outdoor space where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community for easy access to online resources.
At Harts Harbor Health Care Center, we prioritize the care of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for residents with diabetes or special dietary restrictions. Medication management is also provided to ensure proper administration of medications. Our mental wellness program focuses on promoting emotional well-being among our residents.
To encourage an active lifestyle, we offer a variety of activities tailored to meet different interests. Residents can enjoy fitness programs designed to promote physical health and well-being. Planned day trips are organized regularly for exploration and socialization opportunities. Resident-run activities allow individuals to engage in hobbies or share their talents with others. Scheduled daily activities provide structure and entertainment throughout the week.
Harts Harbor Health Care Center is conveniently located near various amenities within close proximity to enhance convenience for our residents' needs. There are two cafes nearby for socializing or enjoying a cup of coffee outside the community. Eight pharmacies are easily accessible for medication refills or any other pharmaceutical needs that may arise. Five physicians are located nearby to cater to medical concerns. Residents can also choose from 14 restaurants for dining options outside the community. Transportation services are available for non-medical purposes, as well as transportation to doctors' appointments. There are two places of worship nearby for residents to practice their faith.
In summary, Harts Harbor Health Care Center offers a beautiful and well-equipped assisted living community with a range of amenities and care services designed to promote comfort, independence, and a fulfilling lifestyle for our residents.
Harts Harbor Health Care Center is located at 11565 Harts Road, Jacksonville, FL 32218 in Duval County, Florida
Harts Harbor Health Care Center on seniors.fyi includes 6 photos including images showing decor, windows, interior, television, office, workspace, kitchen, chandelier, and more.
Paradise Pine Health Care Ctr
Jacksonville, FL
Some reviewers praised attentive staff and smooth transitions during care events.
High Desert Court Group Home
Jacksonville, FL
Small, intimate 6-bed setting with 24/7 supervision and diabetes-friendly meals.
Claudia Drive Group Home
Jacksonville, FL
Small, 6-bed group home with personalized care and full services.
Lakeside Nursing And Rehabilitation Center
Jacksonville, FL
Attentive staff (CNA care) and a clean facility with satisfactory dining.
A Loving Adult Family Care Home
Jacksonville, FL
Competitive pricing for semi-private and private rooms compared to county and state averages.
Webly's AFH
Jacksonville, FL
Competitive pricing with private/semi-private rooms and on-site services (beautician, devotional) plus private bathrooms and nearby amenities.
Jacksonville Nursing And Rehab Center
Jacksonville, FL
Caring staff and a clean, welcoming environment with effective physical therapy.
Better Days Senior Living
Jacksonville, FL
Beautiful, clean facility with caring staff and clear family communication.
Riverside Presbyterian House
Jacksonville, FL
Central Riverside location with on-site amenities and a responsive staff supporting independent living.
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Interior
Decor
Windows
Kitchen
Entrance
Television
