Memorial Manor

Pros

• The grandmother was really happy with the staff and services provided by Memorial Manor, especially the physical therapy staff.
• The grounds of Memorial Manor are clean and well-kept, with a sitting area for patients to enjoy nature.
• The nurses and staff at Memorial Manor were professional and quick to respond to patient needs.
• The food service department at Memorial Manor deserves ten stars for providing tasty, culturally diverse meals.
• The rehab facility at Memorial Manor has knowledgeable and caring professionals who provide excellent care.
• Patients at Memorial Manor have access to a variety of activities such as bingo, music, and ice cream socials.
• The social worker/care manager at Memorial Manor was very informative and took time to establish rapport with patients.
• The staff at Memorial Manor were friendly and helpful, always available when assistance was needed.
• Despite being an older facility, the overall experience at Memorial Manor was positive with clean surroundings and no visiting hour limits.
• The rehab providers at Memorial Manor were described as the best, providing excellent care during recovery.

Cons

• "There were some night shift nurses that should not be around patients."
• "Some patients were treated poorly during the night hours, with their pleas for help ignored."
• "The night nurses attempted to give medications at the wrong times, posing a risk of overdosing."
• "The social worker/care manager was never available and failed to return calls."
• "The patient felt they did not receive enough physical therapy and as a result, fell multiple times after being discharged from the facility."
• "Some staff members were lax in following rules and procedures, leading to mistakes in medication administration."
• "Complaints about noise levels were ignored by staff."

Review

Memorial Manor has garnered a diverse array of feedback from its residents and their families, with experiences that range from positive affirmations to serious concerns regarding patient care. This long-term care and rehabilitation facility appears to be well-regarded in some aspects, especially in relation to certain staff members and specific services provided. However, the reviews indicate that there are notable inconsistencies in patient treatment and overall staff performance.

One of the standout features frequently mentioned by satisfied residents is the quality of the physical therapy team. Many reviewers express gratitude for the compassionate and professional approach of the rehabilitation staff. For instance, one granddaughter highlighted her grandmother's positive experience with physical therapy following a challenging rehab stint, noting how comfortable and happy her grandmother felt during her recovery process at Memorial Manor. Such testimonials underline the facility?s dedication to helping patients regain their strength and functionality through targeted rehabilitation programs.

On a more concerning note, other residents have reported significant issues with night shift staff. One reviewer recounted disturbing instances where patients? pleas for assistance went unheard during late hours. Accounts included a patient being ignored despite repeated requests to return to his room or suffering in pain without timely intervention from nursing staff. A noted lack of supervision during night shifts raised red flags about safety protocols within the facility. Reviews painted a troubling picture of neglect, as some individuals felt compelled to advocate for fellow patients who were upset or mistreated.

Another common thread throughout these reviews is the variability in medication management and adherence to safety protocols. One resident noted receiving medications improperly?specifically being given another patient's pain medication?which caused undue distress not only to them but also harmed their roommate's wellbeing while waiting for relief from pain. This inconsistency raises questions about communication practices among nursing staff and how closely they monitor medication administration schedules.

Despite these alarming observations, several visitors praised Memorial Manor's clean environment and variety of activities available for residents. Amenities such as social events like bingo nights, ice cream socials, and outings by a serene lake provide an enriching experience that many appreciated. Additionally, several reviews cited exceptional food quality, which enhanced the overall appeal of staying at Memorial Manor compared to other facilities where meals might be bland or unappetizing.

Families also expressed satisfaction with general cleanliness throughout the facility itself; many took note that it did not have unpleasant odors often associated with long-term care centers. The presence of friendly nurses who responded promptly when called was highlighted by multiple individuals as critical aspects contributing positively to their loved ones' stay at Memorial Manor.

Ultimately, it seems that while there are elements worthy of commendation?such as dedicated rehabilitation personnel and pleasant living conditions?serious improvements are needed in staffing consistency and oversight during night shifts. Prospective patients or their families are urged to remain vigilant about their loved ones? care needs within this setting due to reports highlighting potential lapses in service among some team members. While many who have experienced Memorial Manor offer high recommendations based on specific encounters, potential new residents must assess both strengths and weaknesses before making this important decision concerning rehabilitation or long-term care options.

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.3 miles)
• Starbucks (2.7 miles)
• Panera Bread (6.2 miles)
• Habibi Hookah Lounge (6.7 miles)
• Starbucks (7.2 miles)
• Starbucks (7.6 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.5 miles)

Restaurants

• Wendy's (0.9 miles)
• Cooper's Hawk Winery & Restaurant (1.3 miles)
• Denny's (1.3 miles)
• McDonald's (1.5 miles)
• McDonald's (1.5 miles)
• Chuy's (1.6 miles)
• IHOP (2 miles)

Parks

• River Run Park (1.3 miles)
• C.B. Smith Park (3.4 miles)
• Scott Park (5.1 miles)
• Towngate Park (5.4 miles)
• Topeekeegee Yugnee Park (5.9 miles)
• Spring valley (6.3 miles)
• Palm Springs North Park (6.5 miles)

Transportation

• North Perry Airport of Broward County (1.4 miles)

Hospitals

• Memorial Hospital Pembroke (2 miles)
• Memorial Hospital West (3 miles)
• Joe DiMaggio Children's Hospital (5.3 miles)
• UM/Sylvester Clinics At Plantation (7.2 miles)

Theaters

• AMC Pembroke Lake 9 (2.9 miles)
• Cinemark (6.1 miles)

Physicians

• Taft Building (3.2 miles)
• Comprehensive Health & Wellness Center, P.A. (5.2 miles)
• Stark Vision Hollywood Oakwood Plaza (6.7 miles)
• Miami Cancer Institute | Plantation (6.9 miles)

Places of Worship

• Christ the Rock Community Church (3.4 miles)
• Temple Beth Emet (5.1 miles)
• Mother Of Our Redeemer Catholic Church (6.4 miles)