8620 North West 3Rd Street, Pembroke Pines, FL 33024
For more information about senior living options: (844) 490-3973
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The No Patient Left Alone act in Florida gives families reassurance that they won't have to rely solely on phone conversations to support their loved ones. Small ALF homes are described as more family-friendly than large corporate facilities. The reviewer praises small ALF owners for the TLC they provide in Florida. Older people tend to do better in smaller settings where they can make friends more easily. The Jamaican nurse owner is highlighted as an example of a woman-owned, minority-owned ALF in Florida.
The facility has a nonworking clock in common areas and no calendar, leaving patients unaware of date and time. The facility's phone is rarely answered, and there is no guarantee that family members can reach their loved one. A persistent clicking sound on the phone line makes communication difficult. The owner minimized medication errors by calling them "first-day-at-work mistakes." There is an inadequate staff ratio (seven patients to two aides), indicating insufficient staffing. There is no transparency about who cares for residents; callers are told to contact the proprietor. A new aide administered morning medication in the evening and did not know what medication was given. The owner has hung up on family members during discussions about facility issues.What emerges from these accounts is a mixed portrait of two small Florida ALFs that share ownership yet leave very different impressions in the hands of their visitors. The Pembroke Pines home, a six-bed single-family residence, sits alongside a larger Miramar facility in the same ownership umbrella, which runs ten licensed beds. The writer who brought these experiences to light emphasizes that both places feel more akin to many other small, family-oriented homes than to glossy corporate facilities. The overarching context is clear: staffing challenges have touched facilities of all sizes through the Covid era, and Florida's No Patient Left Alone act has become a meaningful point of reference for families seeking active involvement and advocacy in a loved one's care. The author suggests smaller ALFs can be more family-friendly and personally attuned, even as the realities of caregiving in tough times have complicated every provider's operation.
A recurring thread in the narrative is the belief that small, woman- and minority-owned ALFs can deliver what families need when they are choosing a place for a vulnerable relative. The owner of these facilities is identified as a registered nurse, and the writer notes the family-owned nature of the operation as a positive factor in many situations. The author also mentions demographic realities - specifically, the prevalence of small ALFs up to about 15 beds being woman-owned and often minority-led - expressing pride in the Jamaican nurse owner who runs these homes. In the writer's view, these smaller homes claim to offer a more personal touch and closer, hands-on TLC than larger corporate operations, a sentiment that shapes the overall tone when the conversation shifts toward care quality and day-to-day life for residents.
The writer also reflects on a broader frustration that can color how people perceive elder-care facilities: a single older review can echo through discharge planning conversations and influence decisions, sometimes in ways that feel disproportionate to a current reality. A mention is made of a search for a suitable place in the Miami area and a name that circulated in planning discussions - Eagles Eye - where a discharge planner acknowledged a four-year-old review about communication issues. The point being underscored is that one outdated review can linger in the public record and affect how families approach a facility, even when the present situation may differ. The author uses this to emphasize why small, local, family-run homes deserve renewed consideration, and why in practice people often gravitate toward places where staff can feel like neighbors rather than corporate employees.
The most explicit and troubling portion of the narrative centers on the Pembroke Pines home, where the reviewer describes a string of operational and communication deficiencies that undermined confidence in care delivery. The clock and calendar in common areas reportedly did not work, leaving residents and visitors without a clear sense of time and date unless they carried personal reminders. Daily activities and exercise routines appear to have been irregular, with the author reporting exercise being performed only once during a four-day visit, and other residents allegedly noting a lack of structured activity. The phone system and call handling are described as poor, with occasional unanswered calls and messages not returned. One particularly stark detail is the account of a three-hour stretch without anyone answering the phone, a problem the reviewer says was only addressed when she spoke directly to the owner who advised that if the staff didn't answer, the family should call her and she would intervene. Staffing levels at the time are described as seven patients to two aides, a ratio the writer found unacceptable for ensuring timely attention and safety.
Care quality, according to the reviewer, deteriorates from operational inconveniences to serious clinical concerns. The owner is portrayed as the person at the top, and the overall impression is one of high turnover and insufficient training among staff. An alarming incident is recounted in which a new staff member administered an evening dose labeled as AM medication, revealing a lack of familiarity with what was being given. The family's nurse sister intervened, and the incident prompted the owner to acknowledge that first-day mistakes can occur, a response that the reviewer found insufficiently reassuring given the potential (and real) risk to a vulnerable resident. The staff member involved was fired soon after, but the episode is presented as evidence of broader issues: poor staff training, minimal protocol for medication administration, and a lack of transparency about who is caring for a resident on any given shift. The reviewer notes that asking about who cared for a loved one at night should yield clear, responsible information, not evasive or obstructive answers, and this lack of transparency is a significant strike against the facility.
A further point of concern is the communication and accountability structures within the Pembroke Pines operation. When families try to ascertain the specifics of who attended to their loved one on the night shift, they are told to contact the proprietor directly, rather than receiving straightforward, documented details about caregivers and shift coverage. The reviewer describes feeling repeatedly dismissed, with the owner reportedly hanging up during discussions about issues, a behavior that compounds the sense that families are not being treated as legitimate partners in care. The situation is aggravated by another safety concern: a bed rail described as loose, with a resident injured after attempting to exit bed and head injuries noted. Despite the injury, the response claimed by the family is that information about the incident was slow to arrive, and even months later the bed rail had not been repaired. The owner is described as claiming ignorance of the railing problem, despite staff awareness and the family's repeated reporting - an account that underscores the breakdown in tacit communication and formal reporting that families rely on for safety.
The concluding takeaway from this detailed account is a stark critique: the facility is described as inadequate, and the writer strongly recommends looking elsewhere for care. The portrait painted is one of a small, intimate setting with inherent advantages for family involvement and potentially stronger TLC, but also a place where gaps in training, communication, and safety oversight can put residents at risk and leave families feeling powerless. The author's broader message is not an outright rejection of small ALFs, but a call for closer attention to how even well-intentioned, owner-operated homes manage day-to-day operations, staff training, medication handling, and transparent caregiver assignment. The wider upshot is a reminder that families should weigh both the perceived strengths of small, family-owned homes and the real, tangible risks highlighted by this experience, seeking out facilities that combine the warmth of a small home with the rigor of reliable systems and open, accountable communication.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (8 miles away) Miami International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eagles Eyes Comfort Care in Pembroke Pines, FL is an assisted living community designed to provide a comfortable and supportive environment for seniors. Our fully furnished rooms offer a cozy and home-like atmosphere, and our outdoor spaces provide a peaceful setting for relaxation and recreation.
We understand the importance of maintaining a healthy and vibrant lifestyle, which is why we offer a range of amenities and care services. Our dining room provides nutritious meals tailored to accommodate special dietary restrictions, ensuring that each resident receives the proper nutrition they need. Additionally, our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers.
At Eagles Eyes Comfort Care, we prioritize the well-being of our residents by providing medication management and coordination with healthcare providers. We also offer transportation arrangements for medical appointments, making it convenient for residents to access necessary healthcare services.
To enhance the social aspect of living in our community, we schedule daily activities to keep residents engaged and entertained. Whether it's participating in group exercises or joining in on arts and crafts sessions, there is always something exciting happening at Eagles Eyes Comfort Care.
Conveniently located near various amenities, our community boasts 3 cafes, 2 parks, 15 pharmacies, 2 physicians' offices, 15 restaurants, 1 transportation service, 2 places of worship, 1 theater nearby. This ensures that residents have easy access to essential services and entertainment options when they want to explore the surrounding area.
At Eagles Eyes Comfort Care in Pembroke Pines, FL, we strive to create a warm and compassionate environment where seniors can feel at ease while receiving the support they need.
This part of Pembroke Pines, Florida, offers a convenient and bustling community with various amenities nearby. With several pharmacies within a few miles, easy access to healthcare is readily available at Memorial Hospital Pembroke and other medical facilities in the vicinity. There are also numerous dining options such as Wendy's, Denny's, Cooper's Hawk Winery & Restaurant, and more to suit different tastes. Additionally, recreational opportunities can be found at nearby parks like River Run Park and C.B. Smith Park. The area also provides accessibility to transportation options like North Perry Airport and is close to places of worship for spiritual needs. Overall, this part of Pembroke Pines offers a diverse range of services and activities suitable for seniors looking for a vibrant community to reside in.
Eagles Eyes Comfort Care is located at 8620 North West 3Rd Street, Pembroke Pines, FL 33024 in Broward County, Florida
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