Windsor Health And Rehabilitation Center

Pros

• The staff at the facility are praised for their excellent care and attention.
• The activities and social gatherings provided by the facility are enjoyed by the patients.
• The staff is described as caring, professional, and respectful.
• The PT and OT services are commended for helping patients recover.
• The facility has a loving and caring staff who become like family to the residents.
• There is very little turnover at the facility, indicating a stable and reliable team.

Cons

• A beloved family member passed away due to inexcusable inaccuracies and lack of CPR at the facility.
• The building inside did not appear to have any investment put into it.
• The facility should be considered the absolute last resort for short- or long-term care.
• Avoid this facility at all costs if you value the life of your loved one needing round-the-clock nursing care.
• It was a disaster from beginning to end for a relative brought to this facility for care.
• There was no heat in the building, and staff were unhelpful when complaints were raised.
• Patient dietary restrictions were not followed, and supplies brought from the hospital were stolen.
• Advocacy and family presence is important as patients without advocates may suffer mistreatment.
• Some negative experiences were reported by patients who stayed at Kindred Windsor.
• Some statements have been condensed or paraphrased for brevity while capturing their essence.

Review

Kindred Windsor, a rehabilitation center, has received mixed reviews from patients and their families. While some praise the staff for their excellent care and attention, others express concerns about the facility's conditions and lack of responsiveness.

Several reviewers commend the staff at Kindred Windsor for their exceptional care and dedication. From nurses to CNAs to cleaning personnel, everyone is described as awesome. Patients feel like they are being cared for by a big family who treat them with kindness and respect. The PT crew is also praised for their effective rehabilitation services, helping patients regain their mobility. Communication with staff is reported to be excellent, ensuring that families are kept informed about their loved ones' condition.

However, there are negative experiences that cannot be ignored. One reviewer tragically recounts the loss of a beloved family member due to inexcusable inaccuracies in their W-10 demographic history during their stay at Kindred Windsor. The most alarming aspect was the failure of attending staff to perform CPR when the resident was found unresponsive. This lack of action raises serious concerns regarding patient safety and emergency response protocols at the facility.

Another reviewer shares a harrowing experience where their relative complained about the cold temperature inside the building. Requests for more blankets were made, but there was allegedly no heat in the building for over a year. This lack of proper heating is worrying, especially considering that many elderly residents may have difficulty regulating body temperature or may be more susceptible to cold-related health issues.

Furthermore, this same reviewer describes multiple instances where staff members displayed unhelpful behavior after being upset by requests or complaints. They also mentioned disregard for dietary restrictions and theft of supplies brought from the hospital for patient use. These allegations suggest a breakdown in professionalism and integrity among certain members of the staff.

Despite these negative experiences, other reviewers express satisfaction with Kindred Windsor's care services. One long-term resident attests to having over 10 years of positive experiences with caring and dedicated staff. Another reviewer highlights the excellent rehabilitation services received during their short stay at the facility. These positive accounts indicate that Kindred Windsor does have redeeming qualities and can provide quality care to its residents.

In conclusion, Kindred Windsor is a rehabilitation center with a mix of positive and negative reviews. While there are commendations for the caring and dedicated staff, concerns are raised about inaccurate record-keeping, lack of emergency response, subpar conditions such as insufficient heating, unhelpful behavior from some staff members, and theft of patient belongings. It is crucial for potential residents and their families to carefully consider these reviews when making decisions about long-term or short-term care options.

Restaurants

• McDonald's (1.1 miles)
• Tunxis Grill & Pizzeria (2.3 miles)
• Bear's Smokehouse Barbecue (3.2 miles)
• Popeyes Louisiana Kitchen (3.6 miles)
• Skyline Restaurant (3.7 miles)
• Revolutions (3.7 miles)
• Bobby V's Restaurant & Sports Bar (3.9 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.5 miles)
• Walmart Pharmacy (4.6 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.7 miles)

Physicians

• Connecticut Maxillofacial Surgeons (2.4 miles)
• Jennifer W. Pennoyer, MD (4.8 miles)
• Physical Medicine and Rehabilitation of Hartford (4.8 miles)
• Starling Physicians (4.9 miles)
• Ognjenka Nadazdin-Boskovic, MD (6.1 miles)
• Village For Families & Children (6.3 miles)
• Connecticut Eye Physician and Surgeons (6.3 miles)

Transportation

• Lot 3 BDL (4 miles)
• Bradley International Airport (BDL) (4.2 miles)
• Delta Airlines (4.4 miles)
• Escape Lounge (4.4 miles)
• Simsbury Airport (4B9) (6.8 miles)
• Union Station (7 miles)
• Pratt & Whitney (8.2 miles)

Cafes

• Birdhouse Coffee (4.8 miles)
• Panera Bread (6.6 miles)
• Starbucks (6.9 miles)
• Blue State Coffee (7.1 miles)
• Starbucks (7.2 miles)
• Starbucks (7.9 miles)
• Starbucks (8.5 miles)

Places of Worship

• Jehovah's Witnesses (4.9 miles)
• Emanuel Synagogue (6.2 miles)
• Saint Mary Parish (7.2 miles)
• Universalist Church of West Hartford (8.1 miles)

Hospitals

• St Francis Hospital (6.9 miles)
• Infectious Disease Division (8 miles)

Parks

• Elizabeth Park (7.1 miles)
• Bushnell Park (7.2 miles)
• Satan's Kingdom State Recreation Area (7.4 miles)

Theaters

• Cinemark Buckland Hills 18 + Imax (7.4 miles)