Windsor Health And Rehabilitation Center in Windsor, CT
Save581 Poquonock Avenue, Windsor, CT 06095
For more information about senior living options: (844) 490-3973
The staff took excellent care of residents and were very kind. PT and OT helped residents get stronger. Diane at reception was a huge help, coordinating appointments and transportation. The staff are knowledgeable and engage well with residents. The social workers, especially Raul, played crucial roles in discharge planning and care coordination, being kind and compassionate. The social worker Raul B went above and beyond to address concerns, coordinate care, and check in with families, with evident compassion and professionalism. The care and support from the facility left families thankful and confident in the rehab process. Windsor Rehab provides an excellent resident experience, with attentive staff, a clean and well-maintained environment, and great care. The Physical Therapy team consistently went out of their way to help patients recover. Carole at the front desk was wonderful, and the facility looked clean and inviting.
One reviewer warns that there is little interaction with patients needing extra care and that residents lie helpless in bed for hours. Another reviewer describes the standard of care as abysmal, with rude and uncaring staff who rarely address medical concerns. A family member alleges the facility neglects basic needs, with rooms smelling of urine and call bells going unanswered. There are accusations that the facility prioritizes money over patient welfare, including improper feeding that led to complications. A commenter claims CPR was not performed on a resident found unresponsive, implying life-saving measures were delayed. Several accounts describe the building as dirty or poorly maintained, with heat issues and stagnant air. One post notes staff leaving patients unattended for long periods, with call bells often ignored. A review labels the center as the worst nursing home in Connecticut and advises others to avoid it. A hospice patient was left to suffer with pain on the weekend due to lack of on-call staff.Windsor Health and Rehabilitation Center is best suited for families pursuing short-term rehabilitation with a clear path back home, anchored by active discharge planning and hands-on therapy. The strongest case lies with residents who enter after a hospital stay for rehab and benefit from a responsive social work team and engaged PT/OT colleagues who drive progress and coordinate post-acute services. When a family needs someone to navigate appointments, transportation, and home care arrangements, Windsor can deliver a coherent, well-supported trajectory toward independence. This is not a grand, all-purpose long-term home; it shines most when the goal is timely recovery and a well-managed transition.
Those considering alternatives should be mindful of the facility's mixed reputation for ongoing care. For elders who require steady, high-touch daily nursing, or for families worried about consistency and dignity over the long haul, Windsor may fall short. Several reviews flag ongoing concerns about staffing levels, bedside responsiveness, and overall climate of care, including reports of disrespectful behavior, delays in assistance, and sanitation issues. Families with loved ones who have complex medical needs, sensory limitations, or heightened risk for complications should compare Windsor against facilities with proven track records for 24/7 nursing coverage and proactive problem-solving.
On the positive side, the care teams in short-term scenarios are repeatedly praised for their competence and warmth. PT and OT staff are described as practical and effective at pushing strength and function, with particular emphasis on therapists who motivate through personalized routines. The social worker role - especially figures like Raul - emerges as a standout in discharge planning, smooth care transitions, and ongoing family communication. Reception staff such as Diane also receive credit for facilitating logistics and creating a supportive first impression. When these elements align, families report improved recovery, clearer expectations, and a sense that the facility can deliver on rehabilitation goals.
Yet the cons carry considerable weight in decision-making. A substantial number of reviews recount experiences of neglect, slow responses to calls, and care that undermines comfort and dignity. Incidents range from poor hygiene and odors to incomplete medication management and insufficient assistance with basic daily tasks. Accounts of medical oversight gaps, delays in essential care, and even dangerous lapses during fragile post-surgical or hospice moments appear repeatedly. Several families describe a facility that feels understaffed or poorly managed, with a climate that undermines trust and safety. These patterns threaten the very outcomes that short-term rehab aims to secure.
In weighing pros against cons, Windsor's strongest value is a reliable rehab pathway when a dedicated discharge-focused team is in place and family members can lean on therapists and social work to coordinate aftercare. The clear-litmus test is whether the specific patient benefits from proactive communication, timely therapy, and continuity in discharge planning. If those conditions hold - if the patient is moving promptly toward home with clear goals and responsible oversight - the positives can offset some concerns about the environment. However, for families prioritizing steady daily custodial care, consistent bedside attention, and a consistently clean, safe setting over the long term, the negatives cannot be ignored and may point to safer, more reliable alternatives.
Practical steps to decide include visiting with a focused checklist: speak directly with the social worker and the therapy team about discharge timelines; tour rooms and common areas with an eye for cleanliness, noise, and warmth; ask about staffing ratios on each shift and request recent incident or quality logs; probe into how pain management, wound care, and medication delivery are coordinated; and, if possible, arrange a short-term trial stay to observe daily routines and responsiveness firsthand. Consider cross-shopping with facilities known for stronger long-term care metrics and more consistent bedside care, especially if the need extends beyond an acute rehab window. Windsor Health and Rehabilitation Center offers a credible rehabilitation path when the key players are aligned, but for families seeking durable, everyday safety and respect in a long-term setting, the decision must tilt toward options with a cleaner, more consistently attentive track record.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Windsor Health And Rehabilitation Center located in Windsor, CT offers a comprehensive array of amenities and care services to meet the needs of its residents. The center provides a comfortable and convenient living environment with fully furnished rooms, private bathrooms, and cable or satellite TV. Residents can enjoy the convenience of on-site beauty salon services, restaurant-style dining in the spacious dining room, and access to a small library for a quiet reading spot.
For those who want to stay active, there is a fitness room and outdoor space available, as well as scheduled daily activities and resident-run activities to foster socialization and engagement. The center also offers concierge services to assist residents with any needs or requests they may have. Additionally, community-operated transportation is provided for non-medical needs as well as transport to doctors' appointments.
Care services provided at Windsor Health And Rehabilitation Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration. For those with special dietary restrictions or diabetes diet requirements, personalized meal preparation and service are provided.
The center boasts an ideal location near several cafes, restaurants, pharmacies, physicians' offices, transportation options, and places of worship. This allows residents easy access to various resources within their community.
In summary, Windsor Health And Rehabilitation Center offers residents a comfortable living environment coupled with a wide range of amenities and care services. With its focus on promoting wellness through mental wellness programs and fitness programs, along with opportunities for social engagement through planned day trips and resident-run activities, this assisted living community provides a supportive atmosphere for residents to thrive in their golden years.
Windsor Health And Rehabilitation Center is located at 581 Poquonock Avenue, Windsor, CT 06095 in Hartford County, Connecticut
Windsor Health And Rehabilitation Center on seniors.fyi includes 5 photos including images showing rehabilitation, interior, windows, dining, physical therapy, wheelchair, healthcare, television, and more.
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