Seabury

Pros

• The physical therapists at the rehab facility are good and provide quality care.
• The aides work hard and deliver excellent assistance to residents.
• The community was clean, and the staff was friendly.
• Seabury offers great activities, and the staff is always upbeat and attentive.
• Residents receive their medications on time and are kept safe in their environment.

Cons

• The facility's administration appears close to fraudulent, eager to take money without providing proper accounting.
• Weekend staffing shortages leave many patients sitting in hallways all day, indicating understaffing issues.
• There is a lack of communication between departments, leading to serious errors such as misclassifying a patient's code status.
• Residents are subjected to a rigid schedule that they struggle to remember, which is unreasonable for elderly patients.
• Offsite excursions require advanced sign-up and minimum participation that are not clearly communicated, limiting residents' opportunities for social engagement.
• The community prioritizes profit over quality care and enrichment for residents, making it feel more like a business than a caring home environment.

Review

Navigating the world of skilled nursing facilities can be an arduous and emotional journey, especially for families caring for aging loved ones. Recent reviews of one particular facility reveal a complex picture that combines commendable care with glaring systemic issues, ultimately leading to a mixed experience for both patients and their families.

One reviewer recounted a harrowing experience involving their mother, who was admitted to the facility for rehabilitation following a broken arm. Alarmingly, she was set to be discharged with a dangerously low sodium level of 122?a condition that could have been life-threatening. The family made the critical decision to seek emergency care instead, resulting in a week-long stay in the ICU followed by recovery in a step-down unit. While thankful that their mother received better care elsewhere, they issued a stark warning: "Unless the patient is young and healthy, don?t go there," underscoring how vital proper oversight and communication are within such settings.

Despite some high-quality physical therapy offerings at this facility, multiple reviewers pointed out significant gaps in communication among departments. There were reports of medical orders not aligning with patient preferences?specifically concerning do-not-resuscitate (DNR) orders that contradicted family directives. One reviewer shared how staff insisted on implementing a DNR even after being informed that their mother wished to remain a full code, leading to prolonged arguments before changes were reluctantly made. This lack of alignment between administrative decisions and patient wishes contributes profoundly to feelings of frustration among families navigating these complex situations.

Financial concerns also surfaced throughout several reviews. A common sentiment expressed was that while aides work diligently to provide good care, administration practices raised eyebrows at best and felt close to fraudulent at worst. One reviewer exposed alarming financial practices including exorbitant daily rates?over $500?and punitive interest charges on late payments without proper accounting provided. Such experiences create unease for private payers who find themselves potentially exploited under circumstances where they already feel vulnerable.

While some patients reportedly benefited from attentive medical care and supportive aides, there were strong critiques about recreational activities within the facility's environment. Several reviewers described an atmosphere that promised community engagement but delivered little substance toward enriching residents' lives outside their basic needs being met effectively. Activities were criticized as lacking flexibility; seniors were expected to adhere rigidly to schedules often unreasonable given their varying health conditions or cognitive abilities.

The logistical challenges surrounding offsite excursions reflected poorly on the facility?s commitment to genuinely enriching its residents? lives as well?explaining that church outings required two weeks advance notice and participation from enough residents before any trip could take place added layers of frustration for families hoping for meaningful social engagement for their loved ones. With these operational barriers firmly in place, many voiced deep-seated regrets regarding their choices in moving loved ones into what turned out to be more transactional than transformative environments.

Conversely, some feedback celebrated facilities excelling in caregiving aspects alongside well-organized activities deemed enjoyable by residents?it was noted that staff members exuded positivity and attentiveness which significantly enhanced overall morale despite other setbacks mentioned by families navigating different facilities across similar spectrums of care quality versus administrative frailties.

In conclusion, the amalgamation of experiences outlined above paints a nuanced narrative regarding skilled nursing facilities characterized by both commendable individual care instances yet underlying systemic flaws desperately needing attention and restructuring. For those seeking placement options for elderly relatives or friends amid pressing health needs or rehabilitation goals, heightened vigilance is recommended?balancing quality metrics against troubling administrative practices offers no small challenge but may prove pivotal toward ensuring appropriate living environments for cherished family members requiring special support during vulnerable stages of life.

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4 miles)

Restaurants

• Wendy's (1.2 miles)
• Sweet Delight Jamaican Cuisine (1.2 miles)
• McDonald's (2.7 miles)
• Koma Japanese Steakhouse (4 miles)
• McDonald's (4 miles)
• Lox Stock & Bagels (4.1 miles)
• Tunxis Grill & Pizzeria (4.7 miles)

Physicians

• Jennifer W. Pennoyer, MD (1.4 miles)
• Physical Medicine and Rehabilitation of Hartford (1.4 miles)
• Starling Physicians (1.5 miles)
• Connecticut Maxillofacial Surgeons (3.1 miles)
• Village For Families & Children (3.3 miles)
• Woodland Anesthesiology Associates PC (4.1 miles)
• Hartford Orthopedic Surgeons (4.3 miles)

Places of Worship

• Jehovah's Witnesses (2.6 miles)
• Emanuel Synagogue (2.9 miles)
• Universalist Church of West Hartford (4.8 miles)
• Saint Mary Parish (5.7 miles)

Cafes

• Starbucks (3.9 miles)
• Blue State Coffee (5.1 miles)
• Starbucks (5.5 miles)
• Dom's Coffee (6.6 miles)
• The Coffee Trade (6.6 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (7.1 miles)
• Birdhouse Coffee (7.1 miles)

Parks

• Elizabeth Park (4.1 miles)
• Bushnell Park (5 miles)
• Fernridge Park (5.2 miles)
• Satan's Kingdom State Recreation Area (5.3 miles)
• Sperry Park (6.4 miles)
• Wolcott Park (7.3 miles)

Hospitals

• St Francis Hospital (4.2 miles)
• Infectious Disease Division (5.8 miles)
• Menla Holistic Health (5.9 miles)

Transportation

• Union Station (4.8 miles)
• Lot 3 BDL (6.5 miles)
• Bradley International Airport (BDL) (6.5 miles)
• Simsbury Airport (4B9) (6.6 miles)
• Escape Lounge (6.7 miles)
• Delta Airlines (6.7 miles)
• Pratt & Whitney (6.8 miles)